Merchandising Planning & Operations Manager - New Verticals

As a Merchandising Planning & Operations Manager at Deliveroo, you will play a crucial role in ensuring that the in-app merchandising for Grocery and Retail Marketplace is always fresh, exciting, and seamless. You will lead a team of 23 associates and collaborate with various global and local teams to deliver best-in-class merchandising that delights customers and drives business growth. **Key Responsibilities:** - Own the design and implementation of scalable systems and processes for in-app merchandising. - Streamline campaign execution by consolidating merchandising requests from different teams. - Partner with designers and content writers to create compelling merchandising assets. - Lead, coach, and develop a team of 23 merchandising associates for best-in-class execution. - Empower local markets with frameworks, playbooks, and best practices for impactful campaigns. - Collaborate with Taxonomist to design seasonal and mission-based merchandising for each campaign. - Conduct post-campaign analysis to generate insights and influence future campaigns. - Partner with the Product team to shape the future of in-app merchandising through tooling development and enhancements. **Qualifications Required:** - Experience in merchandising within e-commerce, retail, or marketplaces. - Analytical and data-driven mindset with proficiency in tools like SQL, Looker, Tableau, or Google Analytics. - Strong commercial instincts and understanding of how product placement, promotions, and campaigns impact customer engagement and sales. - Excellent collaboration and influencing skills to work effectively with cross-functional teams. - Passion for leading and developing teams to deliver excellence. - Attention to detail and focus on quality to ensure every campaign resonates with customers. - Customer-obsessed and creative mindset to design engaging and contextual experiences for Deliveroo shoppers. In addition to the exciting role of Merchandising Planning & Operations Manager, Deliveroo offers exposure to global teams, the opportunity to shape merchandising across multiple markets, and a collaborative, fast-paced environment where your ideas can have an immediate impact. As a technology-driven company, Deliveroo is transforming the way the world eats by making food more convenient and accessible, providing a dynamic workplace where autonomy, ownership, and new ideas are valued. At Deliveroo, people are at the heart of the business, and their welfare is a top priority. The company offers a wide range of competitive benefits to support employees in health, family, finance, community, growth, time away, and relocation.,