Merchandise Specialist

2 - 6 years

0 Lacs

Posted:5 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

In this role, you will be responsible for optimizing onsite customer experiences, managing merchandising content, and driving engagement through strategic design and execution. Your role will involve understanding e-commerce trends, customer behavior analytics, and content management systems to deliver high-impact digital experiences. Key Responsibilities: - Design and manage category pages, brand stores, promotional campaigns, and email content to enhance customer engagement. - Lead free search improvement initiatives to optimize discoverability and conversion. - Analyze customer behavior across search, browse, and purchase journeys to identify opportunities and resolve friction points. - Develop and execute strategies to elevate online customer experience and drive satisfaction. - Collaborate with cross-functional teams to deliver merchandising projects under tight timelines. - Stay updated with e-commerce trends and technologies to make informed merchandising decisions. - Ensure consistency and quality across all digital touchpoints through organized and detail-oriented execution. - Apply knowledge of web taxonomy and navigation to enhance site structure and customer-facing attributes. - Support search attribute optimization to improve product discoverability. Qualifications Required: - 2-6 years of experience in a similar role. - Strong understanding of e-commerce trends, customer behavior analytics, and content management systems. - Passion for delivering high-impact digital experiences. - Excellent organizational and communication skills. - Ability to work collaboratively in a cross-functional environment. - Knowledge of web taxonomy, web analytics, and site optimization techniques. In this role, you will be responsible for optimizing onsite customer experiences, managing merchandising content, and driving engagement through strategic design and execution. Your role will involve understanding e-commerce trends, customer behavior analytics, and content management systems to deliver high-impact digital experiences. Key Responsibilities: - Design and manage category pages, brand stores, promotional campaigns, and email content to enhance customer engagement. - Lead free search improvement initiatives to optimize discoverability and conversion. - Analyze customer behavior across search, browse, and purchase journeys to identify opportunities and resolve friction points. - Develop and execute strategies to elevate online customer experience and drive satisfaction. - Collaborate with cross-functional teams to deliver merchandising projects under tight timelines. - Stay updated with e-commerce trends and technologies to make informed merchandising decisions. - Ensure consistency and quality across all digital touchpoints through organized and detail-oriented execution. - Apply knowledge of web taxonomy and navigation to enhance site structure and customer-facing attributes. - Support search attribute optimization to improve product discoverability. Qualifications Required: - 2-6 years of experience in a similar role. - Strong understanding of e-commerce trends, customer behavior analytics, and content management systems. - Passion for delivering high-impact digital experiences. - Excellent organizational and communication skills. - Ability to work collaboratively in a cross-functional environment. - Knowledge of web taxonomy, web analytics, and site optimization techniques.

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Tata Consultancy Services

Information Technology and Consulting

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