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mega Walk-in For collection Executive @ ICCS

mega Walk-in For collection Executive @ ICCS

Iccs

1 - 2 years

1 - 2 Lacs

bengaluru

Posted:4 days ago| Platform:

Apply

Skills Required

dra certified collections loan collection debt recovery credit collection

Work Mode

Work from Office

Job Type

Full Time

Job Description

DRA Certification is Mandatory

Key Responsibilities:

Make outbound calls to customers to remind them of pending payments.
Follow up with customers via phone, email, or SMS for due and overdue accounts.
Negotiate and convince customers to make payments within the stipulated timelines.
Maintain accurate records of all interactions and payments collected in the system.
Handle customer queries regarding billing, invoices, or payment modes in a professional manner.
Escalate unresolved issues to the concerned department or supervisor.
Achieve daily, weekly, and monthly collection targets as set by management.
Prepare and share daily collection reports with the team lead or manager.
Ensure compliance with company policies and regulatory guidelines.

Key Skills & Competencies:

Excellent communication and negotiation skills.
Strong persuasive and problem-solving abilities.
Good communication in English with anylocal language
Basic computer knowledge (MS Excel, CRM, or collection software).
Ability to work under pressure and meet targets.
Customer-focused attitude with a polite and professional manner.

Qualifications:

Minimum: 10+2 / Graduate in any discipline.
Experience: 03 years in collections, .

Salary:

21,000 CTC and 20,000 Take Home+ Incentive

Working Hours:

Day based rotational shift
6-day working one day rotational off

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