Mega Walk-in Drive For Mortgage processor

If you are looking for an exciting opportunity, join us at the Walk-in Drive!

hiring for Associate / Senior Executive

Walk-in Drive Details:

Location:

Date:

Walk-in

Contact HR SPOC Dharani

Job Location: Chennai

Shift Timing: 7:00 AM 5:00 PM (IST)

Work Mode: Work from Office (WFO)

Domain: Australian Mortgage

Job Summary:

The candidate is responsible for supporting the Credit Officer / Verification Officer in home loan Pre-Assessment (document sufficiency checks), Rework Triaging, and processing Simple Rework applications.

Key Responsibilities

Pre-Assessment:

• Review new-money loan applications to ensure all mandatory documents and bank disclosures are provided, valid, signed and within acceptable date limits.
• Perform identify verification by comparing system information with the supplied identification documents.
• Highlight any discrepancies to brokers using system comments section, following the standard message template and predefined conditions list.

Rework Triaging:

• Assess rework items using the defined matrix to determine whether they are complex or simple.
• Route complex cases to the Verification Officer and process all simple rework items.
• If unsure whether a case is simple or complex, route it to the Verification Officer for review.

Simple Rework:

• Review pending conditions against the information or documents supplied by brokers.
• Based on the review outcome, either fully approve the application or issue a pending notice.
• Change the application status to NPW if broker notes or emails indicate the customer is not willing to proceed further with the application.

Qualifications

• Minimum of 2 - 4 years of experience in mortgage/home buying process
• Detail Oriented - exercise extreme attention to details; thorough, accurate, organized, and productive and seeks to understand both cause and effect of a situation.
• Strong analytical and problem-solving skills
• Excellent Communication and stakeholder management skills, support by collaboration mindset and possess a service-based mindset with strong customer focus.
• Highly motivated, result driven, team and customer focused
• Good Judgement - The exercise of Critical thinking, analysing and assessing and taking ownership of outcome.