Medical Receptionist

Job Title:

Receptionist

Location: Northwest Bengaluru (near Rajajinagar / Dr. Rajkumar Road area)

Hospital Type: Multi-specialty hospital

Job Summary:

We are seeking a friendly, professional, and efficient Receptionist to be the first point of contact at our busy multi-specialty hospital. The ideal candidate will have excellent communication skills in English and Kannada, strong customer service experience, and the ability to handle multiple tasks in a fast-paced healthcare environment.

Key Responsibilities:

• Greet and assist patients, visitors, and vendors courteously and professionally.
• Answer and route telephone calls promptly; handle patient inquiries effectively.
• Register new patients and update patient information accurately in the hospital system.
• Schedule and confirm appointments with doctors and specialists.
• Coordinate with nursing and medical staff to ensure smooth patient flow.
• Handle billing inquiries, receipts, and maintain basic administrative records.
• Maintain cleanliness and organization of the front desk and waiting area.
• Uphold confidentiality and patient privacy at all times.

Eligibility Criteria:

• Education: Minimum PUC / Diploma / Bachelor’s degree preferred.
• Languages: Fluency in English and Kannada (Hindi or Tamil an added advantage).
• Experience:
• Prior customer service or front office experience preferred.
• Previous healthcare or hospital experience is an advantage but not mandatory.
• Skills:
• Excellent interpersonal and communication skills.
• Basic computer literacy (MS Office, data entry).
• Ability to multitask, remain calm, and professional under pressure.

Work Schedule:

• Full-time (rotational shifts may be required, including weekends or evenings).

Compensation:

• Competitive salary based on experience and skills.

Job Types: Full-time, Permanent

Pay: ₹9,000.00 - ₹20,000.00 per month

Benefits:

• Provident Fund

Work Location: In person