Medical Receptionist

Job Title: Medical Receptionist
Location: Pratap Nagar, Jaipur
Job Type: Full-time
Experience Required: 0-2 Years
Industry: Hospital
Reporting To: Hospital Administrator or Doctor

Job Summary:

We are looking for a friendly, organized, and professional Medical Receptionist to manage our front desk and ensure smooth operations of the reception area. As the first point of contact for patients, the ideal candidate should possess excellent communication skills, empathy, and a strong sense of responsibility.

Key Responsibilities:

• Greet patients and visitors with a warm and professional attitude.
• Schedule and confirm appointments, manage calendars for doctors and practitioners.
• Answer incoming phone calls and respond to inquiries or redirect as needed.
• Register new patients and update existing patient information.
• Maintain and manage patient records, both electronic and paper-based.
• Coordinate with medical staff and departments for smooth patient flow.
• Collect payments, handle billing queries, and process insurance documents.
• Maintain cleanliness and organization of the reception area.
• Handle confidential information with discretion and follow privacy regulations.

Requirements:

• High school diploma or equivalent; additional certification in healthcare administration is a plus.
• Proven experience as a receptionist, preferably in a medical or healthcare setting.
• Proficient in MS Office and clinic/hospital management software (e.g., MediSoft, Practo, etc.).
• Excellent verbal and written communication skills.
• Ability to multitask and stay calm under pressure.
• Strong organizational and time management abilities.
• Compassionate and patient-focused attitude.

Preferred Qualifications:

• Knowledge of medical terminology.
• Experience handling insurance and billing processes.
• Familiarity with Electronic Health Records (EHR) systems.

Salary: Based on experience

Job Type: Full-time

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Education:

• Bachelor's (Preferred)

Location:

• Pratap Nagar, Jaipur, Rajasthan (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: In person