Medical Office Virtual Assistant (Remote – Full Time)

About Us

Washington Internal Medicine is a growing Internal Medicine practice dedicated to providing compassionate, high-quality care. We’re looking for a reliable and experienced Medical Office Virtual Assistant to join our remote team and help support daily clinical and administrative operations.

Responsibilities

• Answer phone calls, voicemails, and patient messages professionally
• Schedule, confirm, and modify patient appointments
• Verify insurance eligibility and benefits before visits
• Collect copays and assist with billing or authorization questions
• Maintain accurate patient records in the EHR system
• Support providers with documentation, referrals, and lab requests
• Coordinate telehealth and in-person visits
• Manage incoming faxes and daily office communications

Qualifications

• Minimum 1 year of experience in a medical office or virtual assistant role (Internal Medicine or Primary Care preferred)
• Strong knowledge of:
• Medical office scheduling and workflow
• Insurance eligibility and verifications
• Common visit reasons and Internal Medicine services
• Excellent communication, reading, and comprehension skills
• Experience with EHR systems (Athenahealth, eClinicalWorks, Charm, or similar)
• High attention to detail and organizational skills
• Reliable internet and quiet remote workspace
• Knowledge of HIPAA compliance and patient confidentiality

Work Schedule

• Full-time: Monday to Friday
• Hours: 8:00 AM – 5:00 PM EST (U.S. time)

Benefits

• Fully remote position
• Competitive pay (based on experience)
• Supportive and professional work culture
• Long-term growth opportunities

Job Type: Full-time

Pay: ₹17,756.53 - ₹22,195.66 per month