About Us Washington Internal Medicine is a growing Internal Medicine practice dedicated to providing compassionate, high-quality care. We’re looking for a reliable and experienced Medical Office Virtual Assistant to join our remote team and help support daily clinical and administrative operations. Responsibilities Answer phone calls, voicemails, and patient messages professionally Schedule, confirm, and modify patient appointments Verify insurance eligibility and benefits before visits Collect copays and assist with billing or authorization questions Maintain accurate patient records in the EHR system Support providers with documentation, referrals, and lab requests Coordinate telehealth and in-person visits Manage incoming faxes and daily office communications Qualifications Minimum 1 year of experience in a medical office or virtual assistant role (Internal Medicine or Primary Care preferred) Strong knowledge of: Medical office scheduling and workflow Insurance eligibility and verifications Common visit reasons and Internal Medicine services Excellent communication, reading, and comprehension skills Experience with EHR systems (Athenahealth, eClinicalWorks, Charm, or similar) High attention to detail and organizational skills Reliable internet and quiet remote workspace Knowledge of HIPAA compliance and patient confidentiality Work Schedule Full-time: Monday to Friday Hours: 8:00 AM – 5:00 PM EST (U.S. time) Benefits Fully remote position Competitive pay (based on experience) Supportive and professional work culture Long-term growth opportunities Job Type: Full-time Pay: ₹17,756.53 - ₹22,195.66 per month
About Us Washington Internal Medicine is a growing Internal Medicine practice dedicated to providing compassionate, high-quality care. We’re looking for a reliable and experienced Medical Office Virtual Assistant to join our remote team and help support daily clinical and administrative operations. Responsibilities Answer phone calls, voicemails, and patient messages professionally Schedule, confirm, and modify patient appointments Verify insurance eligibility and benefits before visits Collect copays and assist with billing or authorization questions Maintain accurate patient records in the EHR system Support providers with documentation, referrals, and lab requests Coordinate telehealth and in-person visits Manage incoming faxes and daily office communications Qualifications Minimum 1 year of experience in a medical office or virtual assistant role (Internal Medicine or Primary Care preferred) Strong knowledge of: Medical office scheduling and workflow Insurance eligibility and verifications Common visit reasons and Internal Medicine services Excellent communication, reading, and comprehension skills Experience with EHR systems (Athenahealth, eClinicalWorks, Charm, or similar) High attention to detail and organizational skills Reliable internet and quiet remote workspace Knowledge of HIPAA compliance and patient confidentiality Work Schedule Full-time: Monday to Friday Hours: 8:00 AM – 5:00 PM EST (U.S. time) Benefits Fully remote position Competitive pay (based on experience) Supportive and professional work culture Long-term growth opportunities Job Type: Full-time Pay: ₹17,756.53 - ₹22,195.66 per month