Medical Coding Manager operations

Designation:

Reporting:

Location:

Working Model: Work From Office

Job Purpose:

Requirements:

• Minimum 9 years

  of overall experience in

  Medical Coding

  with at least 4 years in a management role
• Graduation/PG in any of the following: Dpharm/Bpharm/Mpharm/BSC/MSC/Btech or BHMS/BAMS

• CRC/CPC or any other relevant certification from AAPC/AHIMA is a must

Goals and Objectives:

• Meet client SLAs
• Meet monthly projected targets, manage and optimize staff utilization
• Drive and develop systems and processes to achieve high standards of quality
• Manage team and its development
• Manage hiring and staff movement into different projects

Key Responsibilities:

• Initiate and stabilize projects assigned in terms of efficiency and effectiveness.
• Continually improve processes to achieve operational excellence.
• Lead, manage, motivate and develop staff.
• Design KPIs for effective collaboration between teams, which adheres to organizational requirements.
• Achieve high levels of employee engagement, drive retention strategies.
• Design and implement road map for employee growth structure upto AM level.
• Identify process gaps, suggest and/or initiate process improvement projects.
• Identify training needs of different team members and work on their improvement.
• Conduct periodic and annual reviews with the team
• Continually improve processes through RCAs, CAPA, BI or automation to improve overall efficiency of the department.
• Bring in value add to projects/processes handled.
• Responsibility of overseeing day-to-day activities of team members.
• Identify risks in project and plan to mitigate risk through planning and implementation.
• Plan and delegate the work to the team members to ensure job rotation and job enrichment
• Monitor daily progress and make adjustments/corrections to ensure optimal performance.
• Simplify complex processes and promote lean strategies.

Required Skills & Knowledge:

• MS Excel & PowerPoint
• Quality management
• Attrition Management
• People Development
• Forecasting, Staffing and Scheduling
• Excellent written and oral communication skills
• Target Setting
• Cost Management

Required Competencies:

• Teamwork and Team Orientation
• Decision Making
• Empathy
• Synergize a Team
• Time Management and Organization
• Active Listening
• Ability to work with numbers, analytical Skills
• Problem Solving
• Conflict Resolution
• Critical Thinking
• Creative Thinking
• Coaching and Motivation
• Emotional Intelligence
• Adaptability
• Delegation

Role & responsibilities