Massage & Facial Therapist at Maroma Spa

Join the Wellness Team at

Maroma Spa, Pondicherry

Position: Massage & Facial Therapist

Type: Full-Time

Location: Maroma Spa, Pondicherry

Start Date: Training begins in July | Spa opens mid-August

Openings: 3 Full-Time Positions

About Maroma Spa

Maroma Spa

We are creating a unique spa experience that combines traditional care with modern techniques, offering guests a calm, natural, and luxurious escape. If you are passionate about wellness and want to grow in a respectful, inspiring environment, this is your opportunity to be part of something meaningful from the very beginning.

Role Overview

Massage & Facial Therapist at Maroma

Key Responsibilities

Deliver World-Class Treatments

• Provide high-quality facials, massages, body wraps, and spa rituals aligned with Maroma’s mindful wellness philosophy.

Maintain a Calming Space

• Set up serene, clean, and aesthetically pleasing treatment rooms using candles, incense, essential oils, and soft music.

Customized Guest Care

• Greet each guest with warmth, understand their physical/emotional needs, and tailor each treatment experience accordingly.

Hygiene & Cleanliness

• Maintain the highest hygiene standards across linens, tools, and treatment rooms; clean showers and treatment areas after each session.

Guest Comfort Protocols

• Never leave guests alone for more than 15 minutes during treatments like masks or wraps. Allow 5 minutes of rest post-treatment for 50-minute sessions. Offer refreshments during longer sessions when appropriate.

Documentation & Continuity

• Maintain notes on guest preferences and sensitivities for future sessions.

Product Knowledge & Gentle Guidance

• Learn Maroma’s skincare, body care, and essential oil product lines deeply. Offer thoughtful post-treatment care suggestions when appropriate.

Marketing Participation (Optional)

• Support spa events, social media features, or demo sessions if comfortable.

Daily Operations

• Arrive punctually, maintain your professional appearance, prepare and sanitize spaces before and after use, and responsibly log product usage.

Required Skills & Experience

• Previous experience in facial and body therapies
• Proficiency in English — ability to comfortably communicate with international guests
• Familiarity or training in massage techniques such as Swedish, Deep Tissue, Aromatherapy (preferred but not mandatory)
• Ability to work both independently and collaboratively
• Empathetic, calm, and professional demeanor
• Strong interest in aromatherapy, clean beauty, and holistic care

Bonus Qualifications (Preferred, Not Mandatory)

• Prior exposure to yoga, meditation, or sound healing
• Experience in guest consultation and skincare recommendations

• Confidence with international client service etiquette

Training Provided

All selected candidates will be trained in:

• Maroma’s signature aromatherapy and spa rituals
• Sensorial product layering and wellness consultation
• Facial massage techniques using Maroma’s botanical range
• Sound healing protocols and mindfulness techniques
• Spa SOPs and hygiene standards
• Guest care and upselling through value-based storytelling

What We Offer

• A nurturing, ethical, and purpose-led work environment

• Training in global-standard, holistic spa rituals

• An inspiring space rooted in nature and design

• Compensation aligned with market norms and experience

• Opportunity to grow with an internationally respected brand in conscious beauty

To Apply

maroma@maroma.com

Be a part of Maroma’s story—where healing is heartfelt, fragrance holds meaning, and every gesture flows with soul.