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Spes Manning Solutions LLP
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Mass hiring For International voice process

Mass hiring For International voice process

Spes Manning Solutions LLP

0 - 5 years

|

3 - 6 Lacs

Posted:1 day ago| Platform:

Apply

Skills Required

communication skills us process blended process spoken english uk process

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for dynamic, customer-oriented individuals to join our International Voice Process team at our Pune location.

Key Responsibilities:

Handle inbound/outbound calls to customers from international locations.
Provide timely and accurate information to customers.
Resolve customer issues or complaints by identifying the problem and offering appropriate solutions.
Maintain professionalism and ensure a high level of customer service.
Document and maintain records of customer interactions and transactions.
Meet performance metrics, including response time and customer satisfaction.
Work as part of a team to achieve departmental goals.

Eligibility Criteria:

Education:
Any Graduate or Undergraduate.
Experience:
Freshers and experienced candidates are welcome to apply.
Strong verbal and written communication skills in English.
Ability to work effectively in a team-oriented environment.
Basic computer knowledge and familiarity with operating systems and software.
Flexibility to work in rotational shifts.

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