Marriott Guest Experience Expert

As a Guest Experience Expert at Marriott Executive Apartments Navi Mumbai, your role goes beyond just facilitating smooth check-ins and check-outs. Your main focus will be on creating a memorable and unique experience for the guests. You will be responsible for providing a wide range of services to guide guests throughout their stay. Whether it's addressing guest requests, completing reports, sharing local highlights, or assisting with loading/unloading vehicles and transporting luggage, your goal will be to make transactions feel like an integral part of the overall guest experience. Key Responsibilities: - Process operational needs and address guest requests promptly. - Complete necessary reports and share information about the local area. - Assist guests with loading/unloading vehicles and transporting luggage. - Be on your feet and move around the property efficiently. - Handle physical tasks such as moving, lifting, carrying, pushing, and pulling objects as required. - Uphold safety standards, follow company policies, maintain confidentiality, and protect company assets. - Maintain a professional appearance and communicate effectively with guests and colleagues. Qualifications Required: - Education: High school diploma or G.E.D. equivalent. - Related Work Experience: No prior related work experience required. - Supervisory Experience: No supervisory experience necessary. - License or Certification: None required.,