Marketplace Account Manager

2 - 6 years

0 Lacs

Posted:2 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

**Job Description:** As an ideal candidate for this role, your main responsibility will be to identify the needs of both new and current customers, ensuring their success with our product. You will achieve this by establishing effective communication with clients and internal team members, allowing you to address and resolve any issues customers may encounter. **Key Responsibilities:** - Collaborate across different functions within the company to engage with all stakeholders involved in customers' success - Establish and nurture relationships with customers to gain a deeper understanding of their requirements and help fulfill them - Conduct visits to customers to explore potential growth opportunities within our platform - Handle all reporting related to the well-being of customers' accounts **Qualifications:** - Prior experience in account management - Excellent communication skills and comfortable in a client-facing capacity - Willingness and capability to undertake travel as needed This job entails working closely with customers to ensure their satisfaction and success with our product. Your role will involve building relationships, identifying growth opportunities, and maintaining customer accounts. If you have a background in account management and possess strong interpersonal skills, this position could be an excellent fit for you. **Job Description:** As an ideal candidate for this role, your main responsibility will be to identify the needs of both new and current customers, ensuring their success with our product. You will achieve this by establishing effective communication with clients and internal team members, allowing you to address and resolve any issues customers may encounter. **Key Responsibilities:** - Collaborate across different functions within the company to engage with all stakeholders involved in customers' success - Establish and nurture relationships with customers to gain a deeper understanding of their requirements and help fulfill them - Conduct visits to customers to explore potential growth opportunities within our platform - Handle all reporting related to the well-being of customers' accounts **Qualifications:** - Prior experience in account management - Excellent communication skills and comfortable in a client-facing capacity - Willingness and capability to undertake travel as needed This job entails working closely with customers to ensure their satisfaction and success with our product. Your role will involve building relationships, identifying growth opportunities, and maintaining customer accounts. If you have a background in account management and possess strong interpersonal skills, this position could be an excellent fit for you.

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