Marketing Coordinator

We are looking for a Medical Coordinator to manage incoming patient inquiries and ensure smooth coordination of consultations, procedures, and follow-ups. The ideal candidate should have excellent communication skills, a pleasant personality, and a proactive approach to patient conversion and satisfaction.

Minimum 1 year experience in marketing required

Key Responsibilities:

• Handle all incoming leads (calls, WhatsApp, online inquiries, walk-ins) and convert them into consultations or procedures.
• Explain hair transplantation and cosmetic procedures to patients clearly and confidently.
• Coordinate doctor appointments, treatment schedules, and follow-up visits.
• Maintain and update the lead database and track conversions daily.
• Ensure smooth communication between patients, doctors, and clinic staff.
• Follow up with potential clients to build trust and improve conversion rates.
• Support the clinic team with front office tasks, patient forms, and case documentation.
• Maintain confidentiality and ensure all patient interactions are handled professionally.
• Assist with basic marketing coordination, such as feedback collection and posting patient testimonials .

Requirements:

• Bachelor’s degree in any discipline (preferably healthcare, business, or related).
• Prior experience in medical coordination, clinic counseling, or healthcare sales preferred.
• Excellent communication in English and Malayalam/Hindi.
• Strong interpersonal and multitasking skills.
• Good computer skills (Excel, CRM tools, WhatsApp Business, etc.).
• Friendly, empathetic, and confident in speaking with patients.

Benefits:

• Performance-based incentives
• Training and skill development
• Supportive and growth-oriented clinic environment

Schedule:

• 10:00 AM – 6:30PM (can vary based on appointments)
• 6 days a week

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

• Flexible schedule
• Leave encashment

Work Location: In person