Manual QA Engineer

Laundryheap is a fast-growing global on-demand laundry and dry cleaning service. Operating in over 14 countries and continuously expanding, we combine tech innovation with exceptional service to make laundry day a thing of the past. We partner with hospitality, corporate, and residential clients to deliver seamless laundry solutions, with a commitment to quality, reliability, and customer happiness.

Role and Responsibilities

1. Test Planning & Analysis

• Review requirements, user stories, and design documents to understand features.
• Identify testable scenarios and edge cases.
• Help design test plans and test cases.
• Estimate testing effort and identify potential risks.
  

2. Test Execution

• Execute manual test cases across different environments (web, mobile, API).
• Perform regression testing on new builds.
• Explore features beyond scripted tests (exploratory testing).
• Verify bug fixes and confirm that issues are resolved.

3. Bug Reporting & Tracking

• Report defects in a clear, reproducible, and actionable way.
• Track bugs through resolution and verify fixes.
• Prioritize issues based on severity, impact, and release scope.
• Communicate bugs effectively with developers, PMs, and other stakeholders.

4. Collaboration & Communication

• Work closely with developers, product owners, and designers to clarify requirements.
• Participate in daily stand-ups, sprint planning, retrospectives and other meetings.
• Provide feedback on feature design or usability from a QA perspective.
• Escalate blockers or major quality risks proactively.
  

Expected:

• Technically savvy, with a solid understanding of internet technologies, web and mobile app behavior, and how systems work behind the scenes.
• Patient and reliable, comfortable with repetitive testing and regression cycles.
• User-oriented, able to think from a real user s perspective and identify confusing or frustrating flows.
• Clear and confident communicator, comfortable engaging with the team, asking questions, and raising concerns when necessary.
• Self-sufficient, able to work independently while knowing when to seek help or clarification.
• Collaborative team player, contributing positively to team discussions and shared goals.
• Strong attention to detail, with the ability to spot functional, usability, and UI inconsistencies.
• Naturally curious and investigative, proactively exploring edge cases beyond documented test scenarios.
• Quality-focused and ownership-oriented, taking responsibility for product stability and following issues through to resolution.
• Constructively skeptical, verifying fixes thoroughly and questioning assumptions when behavior seems unclear.

Work Schedule

• UK Shift: 9-hour shift (8 working hours)
• 5 days a week (Mon-Fri)

If you re a curious, confident problem-solver who values quality, collaboration, and ownership, this is your chance to grow with a fast-moving global team at Laundryheap.