Manager - Technology Services

Job Description

This position is responsible for design, implementation, and support of MetLifes enterprise data management and integration systems, the underlying infrastructure, and integrations with other enterprise systems and applications using AIX, Linux, or Microsoft Technologies. Provide technical expertise in the planning, engineering, design, implementation and support of data management and integration system infrastructures and technologies. This includes the systems operational procedures and processes Partner with the Capacity Management, Production Management, Application Development Teams and the Business to ensure customer expectations are maintained and exceeded Participate in the evaluation and recommendation of new products and technologies, maintain knowledge of emerging technologies for application to the enterprise Identify and resolve complex data management and integration system issues (Tier 3 support) utilizing product knowledge and structured troubleshooting tools and techniques Support Disaster Recovery implementation and testing as required Experience in design and developing Automation/Scripting (shell, Perl, PowerShell, Python, Java ) Good decision-making skills Take ownership for the deliverables from the entire team Strong collaboration with leadership groups Learn new technologies based on demand Coach other team members and bring them up to speed Track project status working with team members and report to leadership Participate in cross-departmental efforts Leads initiatives within the community of practice Willing to work in rotational shifts Good Communication skill with the ability to communicate clearly and effectively Knowledge, Skills and Abilities Education Bachelors degree in computer science, Information Systems, or related field. Experience 10+ years of total experience and at least 7+ years of experience in Informatica applications implementation and support of data management and integration system infrastructures and technologies. This includes the systems operational procedures and processes. Participate in the evaluation and recommendation of new products and technologies, maintain knowledge of emerging technologies for application to the enterprise. Good understanding in Disaster Recovery implementation and testing Design and developing Automation/Scripting (shell, Perl, PowerShell, Python, Java ) Informatica PowerCenter Informatica PWX Informatica DQ Informatica DEI Informatica B2B/DX Informatica MFT Informatica MDM Informatica ILM Informatica Cloud (IDMC/IICS) Ansible (Automation) Operating System Knowledge (Linux/Windows/AIX) Azure Dev Ops Pipeline Knowledge Python and/or Powershell Agile SAFe for Teams Enterprise Scheduling Knowledge (Maestro) Troubleshooting Communications CP4D Datastage Mainframe z/OS Knowledge Open Shift Elastic Experience in creating and working on Service Now tasks/tickets