Manager -Technical Services - South Zone

Role & responsibilities

Explore & Identify Opportunities for Existing & New Product in Different Sectors.-

Product Presentation to Potential Customers across New Sectors.-

Identify Customer Needs & map to our products for suitable offering.-

Conduct Product Trials with Customers to establish the performance of our products suiting to Customer Needs.-

Work with Sales Team post successful trial and Handover.-

Collect market/ industry info on competitor products, map to our products and identify potential new products and initiate trial with Different Customers.-

Working knowledge/application of Industrial products and processes and seeks opportunities for improving the customer's processes and their application of Nandan Petrochem Lubricants products.-

Complete Knows how of products, services and their uses. Interact with customer's productions and technical personnel and suppliers.-

Acquire, record and analyse process and usage data. Able to recognize and explain the quantifiable benefits of a service or product performance.

Report and interpret all results and usage, via report generation; completes corrective action, following proper guidelines.-

Prepare the data bank of assigned Area/industry/segment wise w.r.t the products.-

Lead and conduct meetings, anticipate customer requests and needs, deliver concise next steps after reviewing value proposition and best practices.-

Establish and maintain effective customer relationships to understand customer needs, promote customer understanding of full product offering, and align to provide a solution.

Ensure a positive customer experience throughout the sales process.-

Create added value for the customer to ensure successful outcome of transactions, contracts and proposals by using effective sales techniques.-

Manage administrative procedures in sales processes.

Preferred candidate profile