Manager - Supply

Job Description

Food delivery is a 3-way ecosystem (Customer - Restaurant - Delivery Executive), in which Supply (Restaurant side) plays a key role in platform sustenance. The Supply Strategy charter within the Supply function plays the following roles: Identifying and prioritizing key initiatives that can drive platform objectives from a supply lens Prioritizing amongst these initiatives through an impact-effort lens Designing / solutioning prioritized initiatives in collaboration with relevant teams: including revenue growth (platform level), storefront team (responsible for front UI / UX for customer), business execution teams (for driving initiatives on a daily basis on the ground), vendor product team (responsible for restaurant-facing application). Go-to-market (GTM) - pilot and scale-up (of select initiatives) to ensure realization of benefits through effective execution The Insights charter deals with leveraging the full potential of Swiggy s captive data to help drive restaurant performance which will in-turn have a positive impact on Swiggy s performance. Broadly, this charter will play the following roles: Identifying and prioritizing use-cases for deployment of data-backed insights (across various Restaurant performance levers like growth, operational excellence, expansion etc) Working closely with the relevant product and data teams to develop insight products and dashboards, while ensuring that they are relevant and consumable by restaurants through extensive discussion with restaurant stakeholders, city teams etc Ensure adoption and scale-up of insight products and dashboards. Desired Skillset : 2 to 5 years of experience in advanced excel Sharp analytical and problem-solving skills, to synthesize insights and recommendations through data analysis and stakeholder consultation Communication and stakeholder management (Internal) : the ability to influence and work with other functions within Swiggy for alignment on initiatives, co-create solutions etc Communication and stakeholder management (External): the ability to engage with restaurants to understand their pain points and develop solutions to address them Ability to take ownership of individual work streams for problem-solving/development of GTM plan / coordinating with functions to deploy pilots etc Ability to program manage the GTM plan and scale the initiative / establish impact (for select initiatives Basic SQL will be an added advantage