Posted:None|
Platform:
Work from Office
Full Time
Timely settlement of assigned claims
Effectively coordinating between client / branch office / insurer / surveyor to ensure timely resolution of non-EB claims within Company defined TATs Handling day-to day servicing requirements of claims on a timely basis to ensure complete customer satisfactionEffectively managing the team of Executives who may report to him / herEnsuring that all required MIS reports are updated and submitted on a timely basisEnsuring compliance with IRDA requirements in respect of claims managementMaintaining excellent relationships with insurers / surveyors to ensure support for claims settlementEnsuring that all operational requirements / processes are met as per Company defined TAT
Excellent knowledge of general insurance products (property and marine are mandatory) to enable settlement of claims related to the same
Prior experience at insurer / insurance broking firm / surveyor
Existing relationships with claims settlement teams at PSU Insurance companies / surveyors (D)
Able to deal with / handle the requirements of large corporates
Proactive in handling customer needs
Multi-tasking & prioritizing
Strong interpersonal skills
Excellent communication skills
Abreast with technology
Stenhouse Insurance
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