Manager -Revenue Cycle Management

Job Description

Job Title: Manager Account Management Location: Hyderabad Company Description Sutherland is seeking an organized and goal-oriented person to join us as a Manager - Account Management. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Job Description: 12+ years of experience in Physician RCM in US healthcare. A minimum of 5 years of managerial experience. Must have managed Physician RCM AR follow up Teams & Billing teams with a minimum team size of 80. Having experience in managing AR follow up (Physician) Teams & Physician Billing teams Thorough understanding on RCM functions (AR Follow up/ Charges/Claims/Eligibility/ Authorization/Payment posting/Credit balance). Exposure to client interactions and experience conflict resolutions pertains to Process/People Management. Excellent Written & Verbal communication skills. Driving KPI’s as per expectations. Understanding & able to present different Dashboards. Exposure power BI /Tableau is an added advantage. Must be innovative/Flexible/progressive. 100% work from Office and work in Night shifts (Flexible towards shift timings). Good with Reporting knowledge and able to prepare presentations. Required People/Process management skills. Experience in Modmed RCM System is an added advantage. Exposure to Automations. Excellent people management skills. Support Client Partner and Delivery head on Account’s strategic initiatives - Develop strategies or solutions specific to account’s priorities, pain points, or to develop relationship Conduct company, executive, and industry specific research insights and prepare the account leadership for their client’s meetings Program manage account’s growth office – Support & track opportunities to the closure, help account leadership team with business case Enable and drive the development of strategic account plans, embedding best practice account management principles, including facilitation of account workshops Drive financial account planning – Annually & Quarterly Update CRM with Opportunities and the progress Track and report account financials & opportunities. Provide regular pipeline forecasts and business health checks to Senior leaders of the account Understanding of business operations and ability to plan, prioritise, multitask, and manage a significant workload under pressure with excellent attention to detail Weekly, Monthly & Quarterly Health checks on Account’s growth & Key Initiatives Developing strong relationships with internal stakeholders across the firm Regular connects with Delivery Portfolio leads on Growth & Delivery aspects of the account Prepare success stories upon Project completion, articulating the key benefits & business value delivered to the client