Manager (Project Communications)

Role Overview: At Mak Controls, we prioritize our employees and recognize their contributions to the company. We offer challenging opportunities to help individuals reach their full potential and transform their weaknesses into strengths. Our team fosters healthy relationships, works collaboratively, and consistently achieves optimal results. By working with our unique range of products, individuals rapidly advance in their careers compared to their peers in the industry. Key Responsibilities: - Serve as the primary interface for customers throughout project execution, ensuring clear and consistent communication. - Monitor and track project progress, providing regular updates to customers and internal stakeholders. - Address routine customer queries, technical clarifications, and basic system-related issues directly. - Escalate complex technical issues to internal experts while maintaining comprehensive documentation. - Collaborate with Design, Engineering, Production, Quality teams to ensure timely project deliverables. - Manage project documentation, including technical submissions, inspection reports, and customer communications. - Prepare and distribute Minutes of Meetings (MoM) and follow up on action points with stakeholders. - Ensure smooth handling of customer inspections, acceptance tests, and commissioning-related activities. - Provide periodic reports on project milestones, risks, and mitigation measures. - Support customer satisfaction goals through transparent, proactive, and professional communication. Qualification & Skills: - Education: B.E./B.Tech. in Electrical, Electronics, or relevant engineering disciplines preferred. - Experience: Minimum 5-7 years in Project Coordination, Customer Relations, or related roles in Defence and Aviation sectors. - Strong technical understanding to independently manage project discussions and technical clarifications. - Effective written and verbal communication skills. - Strong organizational and documentation abilities. - Familiarity with Defence project protocols, documentation standards, and inspection processes. - Ability to work independently under tight schedules and manage multiple projects simultaneously. - Customer-centric approach with a focus on timely resolution and proactive communication. Additional Details: Mak Controls is located in Coimbatore and offers the position of Manager (Project Communications) with 10-15 years of desirable experience. The ideal candidate should hold a B.E./B.Tech. degree in EEE/ECE/EIE and possess the necessary skills to excel in this role. If you are seeking a hands-on opportunity to work with sophisticated systems and be part of a successful team, we encourage you to apply by filling the form and uploading your resume. We look forward to potentially having you join our team and will reach out regarding any suitable openings.,