Manager-Program Management

As a Manager, Program Management for Walmart Cross Border Trade (CBT) India team, your primary responsibility will be to establish the training and upskilling charter for India CBT. You will be tasked with designing, implementing, and overseeing training programs aimed at enhancing the skills, performance, and professional development of associates. Conducting workshops and classroom training sessions based on the associates" training needs will be a key aspect of your role. Collaboration with leadership to identify training needs, develop curriculum, and ensure alignment with organizational goals will also be part of your responsibilities. It is essential for you to be proficient at working with various stakeholders, including business teams, to achieve the upskilling objectives of the organization. This role is an individual contributor position, and you are expected to work autonomously. The Walmart India Cross Border team offers Indian brands, manufacturers, MSMEs, and other potential sellers the opportunity to sell their products across global Walmart online marketplaces, thereby assisting them in expanding their business internationally as cross-border sellers on Walmart Marketplace (Cross Border Trade). This initiative is in line with Walmart's goal to increase its sourcing from India to $10 billion a year by 2027. Your key responsibilities will include assessing training and development needs through surveys, interviews, and consultations with managers, designing, developing, and delivering effective training programs and materials for associates at all levels, overseeing onboarding programs for new hires and continuous development for current employees, evaluating the effectiveness of training programs and making necessary improvements, collaborating with department leaders to ensure training aligns with business objectives, and tracking training participation while maintaining accurate records. To be successful in this role, you should possess a Masters/Post Graduate Degree, along with at least 5 years of experience in training, learning and development, or a related field. Strong knowledge of instructional design and adult learning principles, excellent communication, presentation, and organizational skills, proficiency with learning management systems (LMS) and training software, understanding of eCommerce and cross-border trade space, certification in training or development (e.g., CPTD, ATD, SHRM-CP), experience in retail or large-scale operations, and the ability to analyze data and report on training effectiveness are also required. It is important to note that the above information provides a general overview of the role and the level of work to be performed. It is not intended to encompass a comprehensive inventory of all duties, responsibilities, and qualifications required for employees in this position. The detailed Job Description can be provided during the hiring process. Walmart, Inc. is an Equal Opportunity Employer that values diversity and inclusion. We believe that understanding, respecting, and appreciating the unique qualities, experiences, identities, and opinions of our associates, customers, and communities is key to creating a better environment for all. We are committed to being welcoming to all individuals and do not charge any recruitment or similar fees throughout the hiring process.,