Manager, Product Design

We are looking for a Product Design Manager with a strong background in product design, an eye for pixel-perfect visual execution, and experience leading high-performing design teams. In this role, you will define and drive the design vision for our digital retail products, ensuring seamless, engaging, and accessible experiences for consumers. You will collaborate closely with product managers, engineers, and stakeholders to align design decisions with business goals while mentoring and guiding a team of designers to deliver high-quality work. While expertise in product design is the primary requirement, having experience in service design is a plus, as it can help shape end-to-end customer experiences holistically. This role requires a leader who can optimize design operations, lead research efforts, and leverage data insights to drive confident design decisions. A background in Product Management is a plus.

Key Responsibilities

• Lead the design strategy and execution for digital retail solutions across multiple automotive brands.
• Define and advocate for user-centered design principles, ensuring our solutions meet the needs of both customers and dealerships.
• Oversee the creation of high-fidelity UI designs, interaction models, and design system components, ensuring consistency and scalability.
• Collaborate with cross-functional teams including engineering, product, and marketing to translate business objectives into compelling design solutions.
• Conduct user research, usability testing, and competitive analysis to inform design decisions and validate concepts.
• Establish and maintain design best practices, ensuring high-quality output with a strong focus on accessibility, responsiveness, and performance.
• Mentor and coach a team of designers, fostering a culture of creativity, collaboration, and continuous learning.
• Stay current with industry trends, emerging technologies, and best practices in automotive digital retail to drive design innovation.

Operations & Planning:

• Establish and improve design workflows and processes for efficiency.
• Define and track business + product metrics to measure design impact.
• Implement best practices for streamlined execution and collaboration.

People Management & Team Growth:

• Build and nurture a high-performing design team.
• Define growth paths, review processes, and quality benchmarks.
• Provide mentorship and foster a culture of innovation and collaboration

Product/Project Management:

• Ensure end-to-end delivery of projects with a structured design approach.
• Define the design process for each project to align with business goals.
• Collaborate closely with cross-functional teams (PMs, Engineers, Researchers) to ensure design success.
• Must have prior experience and proficiency in Jira or other project management tools for tracking, managing, and optimizing workflows effectively

Preferred Skills

• 9+ years of experience in product design, including 5+ years in a leadership role.
• Experience working on automotive digital retail solutions or other complex B2C platforms.
• Understanding of service design methodologies as a complementary skill.
• Knowledge of front-end development principles, accessibility standards, and responsive design best practices.
• Strong ability to balance strategic vision with hands-on execution, ensuring both high-level impact and pixel-perfect implementation.