" Take your career to new heights with Loopio! Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam. We are looking for an experienced Senior Machine Learning Engineer to join the Strategic Insights team within Engineering, building and supporting ML-driven features that empower customers with actionable insights to improve proposal quality, win rates, and team productivity. This role focuses on enhancing dashboard usability, integrating tailored recommendations, and increasing efficiency through analytics while showcasing Loopio s ROI to executives. You ll work across the platform portfolio, leveraging NLP and GenAI to develop solutions like automated language detection, intelligent project import, and search enhancements. This is a unique opportunity to join a growing team of creative and passionate individuals committed to solving real-world problems with modern AI practices. You will partner closely with Product Managers, Architects and Data Scientists to use Machine Learning techniques to help us take Loopio s user value to the next level. This role requires close collaboration with teams across Canada, the UK, and India. To accommodate the time zone differences, you will be expected to work from 11 am to 7:30 pm IST. What You ll Be Doing End-to-End ML & NLP Deployment: Design, build, and optimize scalable ML systems for NLP applications, including fine-tuning large language models (LLMs), deploying transformer-based architectures, and optimizing inference for real-time and batch workloads. Architect distributed ML solutions for large-scale data processing and efficient retrieval-augmented generation (RAG). MLOps & Cloud Infrastructure: Implement best practices for ML lifecycle management, including model versioning, monitoring, and automation. Build robust CI/CD pipelines, integrate with feature stores and vector databases, and deploy models on cloud platforms (preferably AWS). Software Engineering & Microservices: Develop high-performance ML systems using Python, deep learning frameworks (TensorFlow, PyTorch), and distributed computing frameworks (Spark, Databricks). Build scalable microservices and APIs for real-time model serving using containerized (Docker, Kubernetes) and serverless (AWS Lambda, Kinesis) architectures. Strong Object Oriented Programming fundamentals to build modular and reusable code. Cross-Functional Collaboration: Work closely with Data Scientists, Engineers, and Product teams to productionize NLP models, ensuring alignment with business needs and maintaining robust, scalable AI-driven solutions. What You ll Bring to the Team ML & NLP Expertise: 4+ years of experience in ML engineering, with strong expertise in NLP, LLMs, transformers, and RAG. Proven ability to fine-tune, optimize, and deploy large-scale NLP models. MLOps & Cloud Engineering: Hands-on experience with ML pipeline automation, monitoring, and deployment using cloud services. Strong background in data engineering for scalable AI systems, including structured (MySQL, PostgreSQL) and NoSQL (Redis, Cassandra) databases. Scalable Systems & Distributed Computing: Experience with performance optimization techniques for ML inference, distributed computing (Spark, Presto, Databricks), and real-time/batch processing pipelines. Software Development & Microservices: Strong Python development skills, experience with API-driven architectures (REST, gRPC), and ability to build robust, maintainable ML services. Collaborative Problem Solving: Ability to work cross-functionally with product, engineering, and design teams effectively to translate business needs into AI solutions. Skilled at fostering alignment, sharing knowledge, and co-creating strategies that drive measurable impact. Where You ll Work Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We are HQ d in Canada, with established hub regions around the world where we hire from. Our employees (or Loopers, as we call ourselves!) live and work in Canada (British Columbia and Ontario), London, and India (specifically in Gujarat, Maharashtra, and Bengaluru). Our India/UK hub employees work according to the business hours stated in the job description above. This is intentionally designed to enable our global teams to have overlapping hours for collaboration. You ll collaborate with your teams virtually across the UK, India, and North America (we re just a Zoom call and Slack message away!) with core sync hours and focus time for headsdown work during the workday We encourage asynchronous collaboration to effectively work as a global #OneTeam! Why You ll Working at Loopio Your manager supports your development by providing ongoing feedback and regular 1-on-1s; we leverage Lattice for our 1:1s and performance conversations You will have the opportunity to elevate your craft and the opportunity to explore your creativity with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact. We offer a wide range of health and wellness benefits to support your physical and mental well-being, starting day 1 with Loopio. We ll set you up to work remotely with a MacBook laptop , a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up. You ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment. Participate in townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam! Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round. You ll be a part of an award-winning workplace with an opportunity to make a big impact on the business. Questioning your qualifications? Read this Hi there, we recognize that all too often, potential candidates don t apply for a position simply because they don t hit every single criteria included in the job description particularly members of underrepresented groups . Whether or not your experience checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so weve created prompts in the application for you to share more about yourself. If youve made a career transition (or a few!), you re self taught in a new role, or you have skills/experience you d like to highlight, we want to hear more about what you could bring to the table. AI in Recruitment At Loopio, we leverage artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, and occasionally sourcing prospective candidates. However, AI is never used to make final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions solely made by our team. We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer.
Take your career to new heights with Loopio! 🚀✨ Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam. We are on the hunt for a Staff Software Developer who thrives on solving complex challenges and is driven by curiosity. If you're passionate about building scalable, high-impact solutions and love collaborating across disciplines, this is your chance to make your mark. You'll join a dynamic team of Engineers, Product Managers, and Designers to architect and deliver cutting-edge features that power a platform used by some of the world’s leading organisations. At Loopio, we value clean code, continuous improvement, and knowledge sharing. From shaping technical direction to mentoring teammates, you’ll play a key role in scaling our systems and evolving our product. We’re deeply collaborative — whether it’s pair programming, technical design reviews, or whiteboarding ideas, we believe the best solutions are built together. If you’re excited by elegant architecture, thoughtful product development, and leaving things better than you found them — let’s build the future together. This role requires close collaboration with teams across Canada, the UK, and India. To accommodate the time zone differences, you will be expected to work from 11 am to 7:30 pm IST. What You’ll Be Doing Leading and rapidly building end-to-end features from scratch for Loopio’s web platform Driving architectural decisions and system-level thinking—influencing design and execution across teams. Proactively build technology to prevent bugs as they come up, because you can’t stand crappy software Interact with and gather detailed feedback from our customers because you understand that creating a user-centric experience comes first Collaborate closely with our Product Managers and Product Designers in an agile environment to bring features to life and iterate on them based on our customers' feedback Mentor and coach others, providing technical guidance and helping build an environment of knowledge-sharing and encouraged feedback Contributing to Loopio’s AI roadmap by helping evaluate third-party models, optimising LLM integration patterns, and defining technical guidelines for AI-powered features. Comfortable leading technical design discussions and facilitating technical decision making. Experience as a technical lead is a bonus. ⚒️ Loopio Engineering Technology Stack: React Elasticsearch Node js PHP Python MYSQL Flask Docker Databricks Amazon Webservices Chef Terraform What You’ll Bring To The Team 10+ years of professional software development experience Proven track record of designing and delivering complex software systems at scale. Experience leading architectural discussions, influencing cross-team technical decisions, and driving consensus in ambiguous situations. Strong experience in backend/API background of either PHP, Python or Java Experience in frontend development, with a solid understanding of React and JavaScript Strong understanding of database design and RDBMS such as MySQL. Proficient in using and designing RESTful APIs Mentorship to other engineers through coaching, design, and code reviews. Prior experience as a technical lead is an asset Exposure to AI technologies, particularly around LLMs (e.g., OpenAI, Claude, etc.), embeddings, or natural language processing. While deep ML expertise is not required, familiarity with integrating or working with modern AI APIs is highly valuable. Comfortable guiding technical design discussions and facilitating technical decision making A growing passion for driving processes and improving software development productivity for your team Experience designing and consuming RESTful APIs and integrating with third-party systems. Experience in the following is a plus: Typescript, AWS, Cypress, Elasticsearch, Prior work in building or integrating intelligent features, such as semantic search, RAG and integration with third-party apps Where You’ll Work 📍 Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We are HQ’d in Canada, with established hub regions around the world where we hire from. Our employees (or Loopers, as we call ourselves!) live and work in 🇨🇦 Canada (British Columbia and Ontario), 🇬🇧 London, and 🇮🇳 India (specifically in Gujarat, Maharashtra, and Bengaluru). Our India/UK hub employees work according to the business hours stated in the job description above. This is intentionally designed to enable our global teams to have overlapping hours for collaboration. You’ll collaborate with your teams virtually across the UK, India, and North America (we’re just a Zoom call and Slack message away!) with core sync hours and focus time for headsdown work 🙇🏾 during the workday We encourage asynchronous collaboration to effectively work as a global #OneTeam! Why You’ll ❤️ Working at Loopio Your manager supports your development by providing ongoing feedback and regular 1-on-1s; we leverage Lattice for our 1:1s and performance conversations You will have the opportunity to elevate 🪄 your craft and the opportunity to explore your creativity with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact. We offer a wide range of health and wellness benefits to support your physical and mental well-being, starting day 1️⃣ with Loopio. We’ll set you up to work remotely with a MacBook laptop 🍏, a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up. You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment. Participate in 🎤 townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam! Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round. You’ll be a part of an award-winning workplace 🏆with an opportunity to make a big impact on the business. Questioning your qualifications? Read this ‼️ Hi there, we recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups. Whether or not your experience ✅ checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table. AI in Recruitment 👩🏻💻 At Loopio, we leverage artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, and occasionally sourcing prospective candidates. However, AI is never used to make final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions solely made by our team. We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team ( work@loopio.com ) should you require accommodations at any point during our virtual interview processes.
Take your career to new heights with Loopio! 🚀✨ Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam. We are on the hunt for a Staff Software Developer who thrives on solving complex challenges and is driven by curiosity. If you're passionate about building scalable, high-impact solutions and love collaborating across disciplines, this is your chance to make your mark. You'll join a dynamic team of Engineers, Product Managers, and Designers to architect and deliver cutting-edge features that power a platform used by some of the world’s leading organisations. At Loopio, we value clean code, continuous improvement, and knowledge sharing. From shaping technical direction to mentoring teammates, you’ll play a key role in scaling our systems and evolving our product. We’re deeply collaborative — whether it’s pair programming, technical design reviews, or whiteboarding ideas, we believe the best solutions are built together. If you’re excited by elegant architecture, thoughtful product development, and leaving things better than you found them — let’s build the future together. This role requires close collaboration with teams across Canada, the UK, and India. To accommodate the time zone differences, you will be expected to work from 11 am to 7:30 pm IST. What You’ll Be Doing Leading and rapidly building end-to-end features from scratch for Loopio’s web platform Driving architectural decisions and system-level thinking—influencing design and execution across teams. Proactively build technology to prevent bugs as they come up, because you can’t stand crappy software Interact with and gather detailed feedback from our customers because you understand that creating a user-centric experience comes first Collaborate closely with our Product Managers and Product Designers in an agile environment to bring features to life and iterate on them based on our customers' feedback Mentor and coach others, providing technical guidance and helping build an environment of knowledge-sharing and encouraged feedback Contributing to Loopio’s AI roadmap by helping evaluate third-party models, optimising LLM integration patterns, and defining technical guidelines for AI-powered features. Comfortable leading technical design discussions and facilitating technical decision making. Experience as a technical lead is a bonus. ⚒️ Loopio Engineering Technology Stack React Elasticsearch Node js PHP Python MYSQL Flask Docker Databricks Amazon Webservices Chef Terraform What You’ll Bring To The Team 10+ years of professional software development experience Proven track record of designing and delivering complex software systems at scale. Experience leading architectural discussions, influencing cross-team technical decisions, and driving consensus in ambiguous situations. Strong experience in backend/API background of either PHP, Python or Java Experience in frontend development, with a solid understanding of React and JavaScript Strong understanding of database design and RDBMS such as MySQL. Proficient in using and designing RESTful APIs Mentorship to other engineers through coaching, design, and code reviews. Prior experience as a technical lead is an asset Exposure to AI technologies, particularly around LLMs (e.g., OpenAI, Claude, etc.), embeddings, or natural language processing. While deep ML expertise is not required, familiarity with integrating or working with modern AI APIs is highly valuable. Comfortable guiding technical design discussions and facilitating technical decision making A growing passion for driving processes and improving software development productivity for your team Experience designing and consuming RESTful APIs and integrating with third-party systems. Experience in the following is a plus: Typescript, AWS, Cypress, Elasticsearch, Prior work in building or integrating intelligent features, such as semantic search, RAG and integration with third-party apps Where You’ll Work 📍 Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We are HQ’d in Canada, with established hub regions around the world where we hire from. Our employees (or Loopers, as we call ourselves!) live and work in 🇨🇦 Canada (British Columbia and Ontario), 🇬🇧 London, and 🇮🇳 India (specifically in Gujarat, Maharashtra, and Bengaluru). Our India/UK hub employees work according to the business hours stated in the job description above. This is intentionally designed to enable our global teams to have overlapping hours for collaboration. You’ll collaborate with your teams virtually across the UK, India, and North America (we’re just a Zoom call and Slack message away!) with core sync hours and focus time for headsdown work 🙇🏾 during the workday We encourage asynchronous collaboration to effectively work as a global #OneTeam! Why You’ll ❤️ Working at Loopio Your manager supports your development by providing ongoing feedback and regular 1-on-1s; we leverage Lattice for our 1:1s and performance conversations You will have the opportunity to elevate 🪄 your craft and the opportunity to explore your creativity with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact. We offer a wide range of health and wellness benefits to support your physical and mental well-being, starting day 1️⃣ with Loopio. We’ll set you up to work remotely with a MacBook laptop 🍏, a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up. You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment. Participate in 🎤 townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam! Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round. You’ll be a part of an award-winning workplace 🏆with an opportunity to make a big impact on the business. Questioning your qualifications? Read this ‼️ Hi there, we recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups. Whether or not your experience ✅ checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table. AI in Recruitment 👩🏻💻 At Loopio, we leverage artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, and occasionally sourcing prospective candidates. However, AI is never used to make final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions solely made by our team. We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team ( work@loopio.com ) should you require accommodations at any point during our virtual interview processes.
Take your career to new heights with Loopio! 🚀✨ Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam. We are on the hunt for a Staff Software Developer who thrives on solving complex challenges and is driven by curiosity. If you're passionate about building scalable, high-impact solutions and love collaborating across disciplines, this is your chance to make your mark. You'll join a dynamic team of Engineers, Product Managers, and Designers to architect and deliver cutting-edge features that power a platform used by some of the world’s leading organisations. At Loopio, we value clean code, continuous improvement, and knowledge sharing. From shaping technical direction to mentoring teammates, you’ll play a key role in scaling our systems and evolving our product. We’re deeply collaborative — whether it’s pair programming, technical design reviews, or whiteboarding ideas, we believe the best solutions are built together. If you’re excited by elegant architecture, thoughtful product development, and leaving things better than you found them — let’s build the future together. This role requires close collaboration with teams across Canada, the UK, and India. To accommodate the time zone differences, you will be expected to work from 11 am to 7:30 pm IST. What You’ll Be Doing Leading and rapidly building end-to-end features from scratch for Loopio’s web platform Driving architectural decisions and system-level thinking—influencing design and execution across teams. Proactively build technology to prevent bugs as they come up, because you can’t stand crappy software Interact with and gather detailed feedback from our customers because you understand that creating a user-centric experience comes first Collaborate closely with our Product Managers and Product Designers in an agile environment to bring features to life and iterate on them based on our customers' feedback Mentor and coach others, providing technical guidance and helping build an environment of knowledge-sharing and encouraged feedback Contributing to Loopio’s AI roadmap by helping evaluate third-party models, optimising LLM integration patterns, and defining technical guidelines for AI-powered features. Comfortable leading technical design discussions and facilitating technical decision making. Experience as a technical lead is a bonus. ⚒️ Loopio Engineering Technology Stack: React Elasticsearch Node js PHP Python MYSQL Flask Docker Databricks Amazon Webservices Chef Terraform What You’ll Bring To The Team 10+ years of professional software development experience Proven track record of designing and delivering complex software systems at scale. Experience leading architectural discussions, influencing cross-team technical decisions, and driving consensus in ambiguous situations. Strong experience in backend/API background of either PHP, Python or Java Experience in frontend development, with a solid understanding of React and JavaScript Strong understanding of database design and RDBMS such as MySQL. Proficient in using and designing RESTful APIs Mentorship to other engineers through coaching, design, and code reviews. Prior experience as a technical lead is an asset Exposure to AI technologies, particularly around LLMs (e.g., OpenAI, Claude, etc.), embeddings, or natural language processing. While deep ML expertise is not required, familiarity with integrating or working with modern AI APIs is highly valuable. Comfortable guiding technical design discussions and facilitating technical decision making A growing passion for driving processes and improving software development productivity for your team Experience designing and consuming RESTful APIs and integrating with third-party systems. Experience in the following is a plus: Typescript, AWS, Cypress, Elasticsearch, Prior work in building or integrating intelligent features, such as semantic search, RAG and integration with third-party apps Where You’ll Work 📍 Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We are HQ’d in Canada, with established hub regions around the world where we hire from. Our employees (or Loopers, as we call ourselves!) live and work in 🇨🇦 Canada (British Columbia and Ontario), 🇬🇧 London, and 🇮🇳 India (specifically in Gujarat, Maharashtra, and Bengaluru). Our India/UK hub employees work according to the business hours stated in the job description above. This is intentionally designed to enable our global teams to have overlapping hours for collaboration. You’ll collaborate with your teams virtually across the UK, India, and North America (we’re just a Zoom call and Slack message away!) with core sync hours and focus time for headsdown work 🙇🏾 during the workday We encourage asynchronous collaboration to effectively work as a global #OneTeam! Why You’ll ❤️ Working at Loopio Your manager supports your development by providing ongoing feedback and regular 1-on-1s; we leverage Lattice for our 1:1s and performance conversations You will have the opportunity to elevate 🪄 your craft and the opportunity to explore your creativity with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact. We offer a wide range of health and wellness benefits to support your physical and mental well-being, starting day 1️⃣ with Loopio. We’ll set you up to work remotely with a MacBook laptop 🍏, a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up. You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment. Participate in 🎤 townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam! Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round. You’ll be a part of an award-winning workplace 🏆with an opportunity to make a big impact on the business. Questioning your qualifications? Read this ‼️ Hi there, we recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups. Whether or not your experience ✅ checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table. AI in Recruitment 👩🏻💻 At Loopio, we leverage artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, and occasionally sourcing prospective candidates. However, AI is never used to make final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions solely made by our team. We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team ( work@loopio.com ) should you require accommodations at any point during our virtual interview processes.
Take your career to new heights with Loopio! Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam. We are on the hunt for a Staff Software Developer who thrives on solving complex challenges and is driven by curiosity. If you're passionate about building scalable, high-impact solutions and love collaborating across disciplines, this is your chance to make your mark. You'll join a dynamic team of Engineers, Product Managers, and Designers to architect and deliver cutting-edge features that power a platform used by some of the world’s leading organisations. At Loopio, we value clean code, continuous improvement, and knowledge sharing. From shaping technical direction to mentoring teammates, you’ll play a key role in scaling our systems and evolving our product. We’re deeply collaborative — whether it’s pair programming, technical design reviews, or whiteboarding ideas, we believe the best solutions are built together. If you’re excited by elegant architecture, thoughtful product development, and leaving things better than you found them — let’s build the future together. This role requires close collaboration with teams across Canada, the UK, and India. To accommodate the time zone differences, you will be expected to work from 11 am to 7:30 pm IST. What You’ll Be Doing Leading and rapidly building end-to-end features from scratch for Loopio’s web platform Driving architectural decisions and system-level thinking—influencing design and execution across teams. Proactively build technology to prevent bugs as they come up, because you can’t stand crappy software Interact with and gather detailed feedback from our customers because you understand that creating a user-centric experience comes first Collaborate closely with our Product Managers and Product Designers in an agile environment to bring features to life and iterate on them based on our customers' feedback Mentor and coach others, providing technical guidance and helping build an environment of knowledge-sharing and encouraged feedback Contributing to Loopio’s AI roadmap by helping evaluate third-party models, optimising LLM integration patterns, and defining technical guidelines for AI-powered features. Comfortable leading technical design discussions and facilitating technical decision making. Experience as a technical lead is a bonus. Loopio Engineering Technology Stack: React Elasticsearch Node js PHP Python MYSQL Flask Docker Databricks Amazon Webservices Chef Terraform What You’ll Bring to the Team 10+ years of professional software development experience Proven track record of designing and delivering complex software systems at scale. Experience leading architectural discussions, influencing cross-team technical decisions, and driving consensus in ambiguous situations. Strong experience in backend/API background of either PHP, Python or Java Experience in frontend development, with a solid understanding of React and JavaScript Strong understanding of database design and RDBMS such as MySQL. Proficient in using and designing RESTful APIs Mentorship to other engineers through coaching, design, and code reviews. Prior experience as a technical lead is an asset Exposure to AI technologies, particularly around LLMs (e.g., OpenAI, Claude, etc.), embeddings, or natural language processing. While deep ML expertise is not required, familiarity with integrating or working with modern AI APIs is highly valuable. Comfortable guiding technical design discussions and facilitating technical decision making A growing passion for driving processes and improving software development productivity for your team Experience designing and consuming RESTful APIs and integrating with third-party systems. Experience in the following is a plus: Typescript, AWS, Cypress, Elasticsearch, Prior work in building or integrating intelligent features, such as semantic search, RAG and integration with third-party apps Where You’ll Work Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We are HQ’d in Canada, with established hub regions around the world where we hire from. Our employees (or Loopers, as we call ourselves!) live and work in Canada (British Columbia and Ontario), London, and India (specifically in Gujarat, Maharashtra, and Bengaluru). Our India/UK hub employees work according to the business hours stated in the job description above. This is intentionally designed to enable our global teams to have overlapping hours for collaboration. You’ll collaborate with your teams virtually across the UK, India, and North America (we’re just a Zoom call and Slack message away!) with core sync hours and focus time for headsdown work during the workday We encourage asynchronous collaboration to effectively work as a global #OneTeam! Why You’ll Working at Loopio Your manager supports your development by providing ongoing feedback and regular 1-on-1s; we leverage Lattice for our 1:1s and performance conversations You will have the opportunity to elevate your craft and the opportunity to explore your creativity with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact. We offer a wide range of health and wellness benefits to support your physical and mental well-being, starting day with Loopio. We’ll set you up to work remotely with a MacBook laptop , a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up. You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment. Participate in townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam! Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round. You’ll be a part of an award-winning workplace with an opportunity to make a big impact on the business. Questioning your qualifications? Read this Hi there, we recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups. Whether or not your experience checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table. AI in Recruitment At Loopio, we leverage artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, and occasionally sourcing prospective candidates. However, AI is never used to make final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions solely made by our team. We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team ( work@loopio.com ) should you require accommodations at any point during our virtual interview processes.
Take your career to new heights with Loopio! Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam. We are on the hunt for a Staff Software Developer who thrives on solving complex challenges and is driven by curiosity. If you're passionate about building scalable, high-impact solutions and love collaborating across disciplines, this is your chance to make your mark. You'll join a dynamic team of Engineers, Product Managers, and Designers to architect and deliver cutting-edge features that power a platform used by some of the world’s leading organisations. At Loopio, we value clean code, continuous improvement, and knowledge sharing. From shaping technical direction to mentoring teammates, you’ll play a key role in scaling our systems and evolving our product. We’re deeply collaborative — whether it’s pair programming, technical design reviews, or whiteboarding ideas, we believe the best solutions are built together. If you’re excited by elegant architecture, thoughtful product development, and leaving things better than you found them — let’s build the future together. This role requires close collaboration with teams across Canada, the UK, and India. To accommodate the time zone differences, you will be expected to work from 11 am to 7:30 pm IST. What You’ll Be Doing Leading and rapidly building end-to-end features from scratch for Loopio’s web platform Driving architectural decisions and system-level thinking—influencing design and execution across teams. Proactively build technology to prevent bugs as they come up, because you can’t stand crappy software Interact with and gather detailed feedback from our customers because you understand that creating a user-centric experience comes first Collaborate closely with our Product Managers and Product Designers in an agile environment to bring features to life and iterate on them based on our customers' feedback Mentor and coach others, providing technical guidance and helping build an environment of knowledge-sharing and encouraged feedback Contributing to Loopio’s AI roadmap by helping evaluate third-party models, optimising LLM integration patterns, and defining technical guidelines for AI-powered features. Comfortable leading technical design discussions and facilitating technical decision making. Experience as a technical lead is a bonus. Loopio Engineering Technology Stack: React Elasticsearch Node js PHP Python MYSQL Flask Docker Databricks Amazon Webservices Chef Terraform What You’ll Bring to the Team 10+ years of professional software development experience Proven track record of designing and delivering complex software systems at scale. Experience leading architectural discussions, influencing cross-team technical decisions, and driving consensus in ambiguous situations. Strong experience in backend/API background of either PHP, Python or Java Experience in frontend development, with a solid understanding of React and JavaScript Strong understanding of database design and RDBMS such as MySQL. Proficient in using and designing RESTful APIs Mentorship to other engineers through coaching, design, and code reviews. Prior experience as a technical lead is an asset Exposure to AI technologies, particularly around LLMs (e.g., OpenAI, Claude, etc.), embeddings, or natural language processing. While deep ML expertise is not required, familiarity with integrating or working with modern AI APIs is highly valuable. Comfortable guiding technical design discussions and facilitating technical decision making A growing passion for driving processes and improving software development productivity for your team Experience designing and consuming RESTful APIs and integrating with third-party systems. Experience in the following is a plus: Typescript, AWS, Cypress, Elasticsearch, Prior work in building or integrating intelligent features, such as semantic search, RAG and integration with third-party apps Where You’ll Work Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We are HQ’d in Canada, with established hub regions around the world where we hire from. Our employees (or Loopers, as we call ourselves!) live and work in Canada (British Columbia and Ontario), London, and India (specifically in Gujarat, Maharashtra, and Bengaluru). Our India/UK hub employees work according to the business hours stated in the job description above. This is intentionally designed to enable our global teams to have overlapping hours for collaboration. You’ll collaborate with your teams virtually across the UK, India, and North America (we’re just a Zoom call and Slack message away!) with core sync hours and focus time for headsdown work during the workday We encourage asynchronous collaboration to effectively work as a global #OneTeam! Why You’ll Working at Loopio Your manager supports your development by providing ongoing feedback and regular 1-on-1s; we leverage Lattice for our 1:1s and performance conversations You will have the opportunity to elevate your craft and the opportunity to explore your creativity with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact. We offer a wide range of health and wellness benefits to support your physical and mental well-being, starting day with Loopio. We’ll set you up to work remotely with a MacBook laptop , a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up. You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment. Participate in townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam! Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round. You’ll be a part of an award-winning workplace with an opportunity to make a big impact on the business. Questioning your qualifications? Read this Hi there, we recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups. Whether or not your experience checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table. AI in Recruitment At Loopio, we leverage artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, and occasionally sourcing prospective candidates. However, AI is never used to make final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions solely made by our team. We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team ( work@loopio.com ) should you require accommodations at any point during our virtual interview processes.
" Take your career to new heights with Loopio! Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam. We are on the hunt for a Staff Software Developer who thrives on solving complex challenges and is driven by curiosity. If youre passionate about building scalable, high-impact solutions and love collaborating across disciplines, this is your chance to make your mark. Youll join a dynamic team of Engineers, Product Managers, and Designers to architect and deliver cutting-edge features that power a platform used by some of the world s leading organisations. At Loopio, we value clean code, continuous improvement, and knowledge sharing. From shaping technical direction to mentoring teammates, you ll play a key role in scaling our systems and evolving our product. We re deeply collaborative whether it s pair programming, technical design reviews, or whiteboarding ideas, we believe the best solutions are built together. If you re excited by elegant architecture, thoughtful product development, and leaving things better than you found them let s build the future together. This role requires close collaboration with teams across Canada, the UK, and India. To accommodate the time zone differences, you will be expected to work from 11 am to 7:30 pm IST. What You ll Be Doing Leading and rapidly building end-to-end features from scratch for Loopio s web platform Driving architectural decisions and system-level thinking influencing design and execution across teams. Proactively build technology to prevent bugs as they come up, because you can t stand crappy software Interact with and gather detailed feedback from our customers because you understand that creating a user-centric experience comes first Collaborate closely with our Product Managers and Product Designers in an agile environment to bring features to life and iterate on them based on our customers feedback Mentor and coach others, providing technical guidance and helping build an environment of knowledge-sharing and encouraged feedback Contributing to Loopio s AI roadmap by helping evaluate third-party models, optimising LLM integration patterns, and defining technical guidelines for AI-powered features. Comfortable leading technical design discussions and facilitating technical decision making. Experience as a technical lead is a bonus. Loopio Engineering Technology Stack: React Elasticsearch Node js PHP Python MYSQL Flask Docker Databricks Amazon Webservices Chef Terraform What You ll Bring to the Team 10+ years of professional software development experience Proven track record of designing and delivering complex software systems at scale. Experience leading architectural discussions, influencing cross-team technical decisions, and driving consensus in ambiguous situations. Strong experience in backend/API background of either PHP, Python or Java Experience in frontend development, with a solid understanding of React and JavaScript Strong understanding of database design and RDBMS such as MySQL. Proficient in using and designing RESTful APIs Mentorship to other engineers through coaching, design, and code reviews. Prior experience as a technical lead is an asset Exposure to AI technologies, particularly around LLMs (e.g., OpenAI, Claude, etc.), embeddings, or natural language processing. While deep ML expertise is not required, familiarity with integrating or working with modern AI APIs is highly valuable. Comfortable guiding technical design discussions and facilitating technical decision making A growing passion for driving processes and improving software development productivity for your team Experience designing and consuming RESTful APIs and integrating with third-party systems. Experience in the following is a plus: Typescript, AWS, Cypress, Elasticsearch, Prior work in building or integrating intelligent features, such as semantic search, RAG and integration with third-party apps Where You ll Work Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We are HQ d in Canada, with established hub regions around the world where we hire from. Our employees (or Loopers, as we call ourselves!) live and work in Canada (British Columbia and Ontario), London, and India (specifically in Gujarat, Maharashtra, and Bengaluru). Our India/UK hub employees work according to the business hours stated in the job description above. This is intentionally designed to enable our global teams to have overlapping hours for collaboration. You ll collaborate with your teams virtually across the UK, India, and North America (we re just a Zoom call and Slack message away!) with core sync hours and focus time for headsdown work during the workday We encourage asynchronous collaboration to effectively work as a global #OneTeam! Why You ll Working at Loopio Your manager supports your development by providing ongoing feedback and regular 1-on-1s; we leverage Lattice for our 1:1s and performance conversations You will have the opportunity to elevate your craft and the opportunity to explore your creativity with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact. We offer a wide range of health and wellness benefits to support your physical and mental well-being, starting day 1 with Loopio. We ll set you up to work remotely with a MacBook laptop , a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up. You ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment. Participate in townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam! Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round. You ll be a part of an award-winning workplace with an opportunity to make a big impact on the business. Questioning your qualificationsRead this Hi there, we recognize that all too often, potential candidates don t apply for a position simply because they don t hit every single criteria included in the job description particularly members of underrepresented groups . Whether or not your experience checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so weve created prompts in the application for you to share more about yourself. If youve made a career transition (or a few!), you re self taught in a new role, or you have skills/experience you d like to highlight, we want to hear more about what you could bring to the table. AI in Recruitment At Loopio, we leverage artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, and occasionally sourcing prospective candidates. However, AI is never used to make final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions solely made by our team. We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer.
Take your career to new heights with Loopio! Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam. We’re looking for a Senior Software Development Manager who blends deep technical expertise with strong leadership skills to drive the success of our engineering teams across both product and platform domains. This is a hands-on leadership role where you'll guide complex architectural decisions, foster a culture of engineering excellence, and help deliver high-quality, scalable software solutions. You’ll lead multiple teams and collaborate closely with cross-functional partners—including Product, Design, QA, and Infrastructure—to ensure seamless execution of projects aligned with our business goals. Experience with AI technologies, particularly Large Language Model (LLM)-based applications, is a nice-to-have and considered a valuable addition. This role requires close collaboration with teams across Canada, the UK, and India. To accommodate the time zone differences, you will be expected to work from 11 am - 7:30 pm IST What You’ll Be Doing Leadership & Team Development Lead, mentor, and grow a high-performing team of software developers. Provide career guidance, support personal development, and drive performance through clear feedback and coaching. Champion a culture of ownership, learning, and inclusivity within the team. Recruit, onboard, and retain top talent, ensuring a healthy and collaborative engineering culture. Technical Direction & Architecture Guide architecture and technical design of complex, distributed software systems across both product and platform layers. Participate in design and code reviews to uphold standards and best practices. Balance immediate deliverables with long-term architectural vision, scalability, and maintainability. Promote high code quality and maintain a pragmatic approach to technical debt. Project Execution & Delivery Own the planning, resourcing, and execution of software development projects using Agile/Scrum methodologies. Align team objectives with business priorities in collaboration with Product and Design. Track delivery progress, address blockers, and proactively manage risks and dependencies. Drive accountability and continuous delivery of value to customers. Process & Quality Improvement Implement and evolve engineering processes and workflows to maximize team effectiveness. Build a culture of iteration, feedback, testing, and continuous improvement. Ensure robust test practices, monitoring, and deployment strategies are in place. Lead post-mortem reviews and implement learnings to drive operational excellence. Cross-Functional Communication & Influence Communicate project status, technical challenges, and decisions across all levels of the organization. Translate complex technical concepts for non-technical stakeholders. Represent engineering in strategic planning, roadmap discussions, and customer interactions when needed. Collaborate across teams to build shared understanding and alignment. Innovation & Emerging Technologies Encourage innovation and experimentation within teams. Stay current on industry trends and emerging technologies. While not a requirement, familiarity or interest in AI/ML—particularly LLM-based applications —is a bonus and may be leveraged for product innovation. What You’ll Bring to the Team 10+ years of experience in software development, including 3+ years in a team leadership or engineering management role. Proven track record of leading technical teams through complex projects with architectural impact. Strong knowledge of modern software engineering practices, cloud-native systems, microservices, and scalable infrastructure. Hands-on experience working across both product features and platform components. Solid understanding of Agile methodologies and experience driving delivery in an iterative environment. Excellent communication, collaboration, and conflict-resolution skills. Passion for developing people, building strong engineering cultures, and fostering team growth. Bachelor's or Master’s degree in Computer Science or equivalent experience. Experience in AI/ML or building features that integrate LLM-based technologies Background working on large-scale, multi-tenant SaaS platforms. Familiarity with tools like AWS, Docker, Terraform, MySQL, Redis, Elasticsearch, and React. Where You’ll Work Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We are HQ’d in Canada, with established hub regions around the world where we hire from. Our employees (or Loopers, as we call ourselves!) live and work in Canada (British Columbia and Ontario), London, and India (specifically in Gujarat, Maharashtra, and Bengaluru). Our India/UK hub employees work according to the business hours stated in the job description above. This is intentionally designed to enable our global teams to have overlapping hours for collaboration. You’ll collaborate with your teams virtually across the UK, India, and North America (we’re just a Zoom call and Slack message away!) with core sync hours and focus time for headsdown work during the workday We encourage asynchronous collaboration to effectively work as a global #OneTeam! Why You’ll Working at Loopio Your manager supports your development by providing ongoing feedback and regular 1-on-1s; we leverage Lattice for our 1:1s and performance conversations You will have the opportunity to elevate your craft and the opportunity to explore your creativity with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact. We offer a wide range of health and wellness benefits to support your physical and mental well-being, starting day with Loopio. We’ll set you up to work remotely with a MacBook laptop , a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up. You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment. Participate in townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam! Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round. You’ll be a part of an award-winning workplace with an opportunity to make a big impact on the business. Questioning your qualifications? Read this Hi there, we recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups. Whether or not your experience checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table. AI in Recruitment At Loopio, we leverage artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, and occasionally sourcing prospective candidates. However, AI is never used to make final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions solely made by our team. We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team ( work@loopio.com ) should you require accommodations at any point during our virtual interview processes.
Take your career to new heights with Loopio! 🚀✨ Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam. We’re looking for a Senior Software Development Manager who blends deep technical expertise with strong leadership skills to drive the success of our engineering teams across both product and platform domains. This is a hands-on leadership role where you'll guide complex architectural decisions, foster a culture of engineering excellence, and help deliver high-quality, scalable software solutions. You’ll lead multiple teams and collaborate closely with cross-functional partners—including Product, Design, QA, and Infrastructure—to ensure seamless execution of projects aligned with our business goals. Experience with AI technologies, particularly Large Language Model (LLM)-based applications, is a nice-to-have and considered a valuable addition. This role requires close collaboration with teams across Canada, the UK, and India. To accommodate the time zone differences, you will be expected to work from 11 am - 7:30 pm IST What You’ll Be Doing Leadership & Team Development Lead, mentor, and grow a high-performing team of software developers. Provide career guidance, support personal development, and drive performance through clear feedback and coaching. Champion a culture of ownership, learning, and inclusivity within the team. Recruit, onboard, and retain top talent, ensuring a healthy and collaborative engineering culture. Technical Direction & Architecture Guide architecture and technical design of complex, distributed software systems across both product and platform layers. Participate in design and code reviews to uphold standards and best practices. Balance immediate deliverables with long-term architectural vision, scalability, and maintainability. Promote high code quality and maintain a pragmatic approach to technical debt. Project Execution & Delivery Own the planning, resourcing, and execution of software development projects using Agile/Scrum methodologies. Align team objectives with business priorities in collaboration with Product and Design. Track delivery progress, address blockers, and proactively manage risks and dependencies. Drive accountability and continuous delivery of value to customers. Process & Quality Improvement Implement and evolve engineering processes and workflows to maximize team effectiveness. Build a culture of iteration, feedback, testing, and continuous improvement. Ensure robust test practices, monitoring, and deployment strategies are in place. Lead post-mortem reviews and implement learnings to drive operational excellence. Cross-Functional Communication & Influence Communicate project status, technical challenges, and decisions across all levels of the organization. Translate complex technical concepts for non-technical stakeholders. Represent engineering in strategic planning, roadmap discussions, and customer interactions when needed. Collaborate across teams to build shared understanding and alignment. Innovation & Emerging Technologies Encourage innovation and experimentation within teams. Stay current on industry trends and emerging technologies. While not a requirement, familiarity or interest in AI/ML—particularly LLM-based applications—is a bonus and may be leveraged for product innovation. What You’ll Bring To The Team 10+ years of experience in software development, including 3+ years in a team leadership or engineering management role. Proven track record of leading technical teams through complex projects with architectural impact. Strong knowledge of modern software engineering practices, cloud-native systems, microservices, and scalable infrastructure. Hands-on experience working across both product features and platform components. Solid understanding of Agile methodologies and experience driving delivery in an iterative environment. Excellent communication, collaboration, and conflict-resolution skills. Passion for developing people, building strong engineering cultures, and fostering team growth. Bachelor's or Master’s degree in Computer Science or equivalent experience. Experience in AI/ML or building features that integrate LLM-based technologies Background working on large-scale, multi-tenant SaaS platforms. Familiarity with tools like AWS, Docker, Terraform, MySQL, Redis, Elasticsearch, and React. Where You’ll Work 📍 Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We are HQ’d in Canada, with established hub regions around the world where we hire from. Our employees (or Loopers, as we call ourselves!) live and work in 🇨🇦 Canada (British Columbia and Ontario), 🇬🇧 London, and 🇮🇳 India (specifically in Gujarat, Maharashtra, and Bengaluru). Our India/UK hub employees work according to the business hours stated in the job description above. This is intentionally designed to enable our global teams to have overlapping hours for collaboration. You’ll collaborate with your teams virtually across the UK, India, and North America (we’re just a Zoom call and Slack message away!) with core sync hours and focus time for headsdown work 🙇🏾 during the workday We encourage asynchronous collaboration to effectively work as a global #OneTeam! Why You’ll ❤️ Working at Loopio Your manager supports your development by providing ongoing feedback and regular 1-on-1s; we leverage Lattice for our 1:1s and performance conversations You will have the opportunity to elevate 🪄 your craft and the opportunity to explore your creativity with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact. We offer a wide range of health and wellness benefits to support your physical and mental well-being, starting day 1️⃣ with Loopio. We’ll set you up to work remotely with a MacBook laptop 🍏, a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up. You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment. Participate in 🎤 townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam! Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round. You’ll be a part of an award-winning workplace 🏆with an opportunity to make a big impact on the business. Questioning your qualifications? Read this ‼️ Hi there, we recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups. Whether or not your experience ✅ checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table. AI in Recruitment 👩🏻💻 At Loopio, we leverage artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, and occasionally sourcing prospective candidates. However, AI is never used to make final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions solely made by our team. We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team ( work@loopio.com ) should you require accommodations at any point during our virtual interview processes.
Take your career to new heights with Loopio! 🚀✨ Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam. We’re looking for a Senior Software Development Manager who blends deep technical expertise with strong leadership skills to drive the success of our engineering teams across both product and platform domains. This is a hands-on leadership role where you'll guide complex architectural decisions, foster a culture of engineering excellence, and help deliver high-quality, scalable software solutions. You’ll lead multiple teams and collaborate closely with cross-functional partners—including Product, Design, QA, and Infrastructure—to ensure seamless execution of projects aligned with our business goals. Experience with AI technologies, particularly Large Language Model (LLM)-based applications, is a nice-to-have and considered a valuable addition. This role requires close collaboration with teams across Canada, the UK, and India. To accommodate the time zone differences, you will be expected to work from 11 am - 7:30 pm IST What You’ll Be Doing Leadership & Team Development Lead, mentor, and grow a high-performing team of software developers. Provide career guidance, support personal development, and drive performance through clear feedback and coaching. Champion a culture of ownership, learning, and inclusivity within the team. Recruit, onboard, and retain top talent, ensuring a healthy and collaborative engineering culture. Technical Direction & Architecture Guide architecture and technical design of complex, distributed software systems across both product and platform layers. Participate in design and code reviews to uphold standards and best practices. Balance immediate deliverables with long-term architectural vision, scalability, and maintainability. Promote high code quality and maintain a pragmatic approach to technical debt. Project Execution & Delivery Own the planning, resourcing, and execution of software development projects using Agile/Scrum methodologies. Align team objectives with business priorities in collaboration with Product and Design. Track delivery progress, address blockers, and proactively manage risks and dependencies. Drive accountability and continuous delivery of value to customers. Process & Quality Improvement Implement and evolve engineering processes and workflows to maximize team effectiveness. Build a culture of iteration, feedback, testing, and continuous improvement. Ensure robust test practices, monitoring, and deployment strategies are in place. Lead post-mortem reviews and implement learnings to drive operational excellence. Cross-Functional Communication & Influence Communicate project status, technical challenges, and decisions across all levels of the organization. Translate complex technical concepts for non-technical stakeholders. Represent engineering in strategic planning, roadmap discussions, and customer interactions when needed. Collaborate across teams to build shared understanding and alignment. Innovation & Emerging Technologies Encourage innovation and experimentation within teams. Stay current on industry trends and emerging technologies. While not a requirement, familiarity or interest in AI/ML—particularly LLM-based applications—is a bonus and may be leveraged for product innovation. What You’ll Bring To The Team 10+ years of experience in software development, including 3+ years in a team leadership or engineering management role. Proven track record of leading technical teams through complex projects with architectural impact. Strong knowledge of modern software engineering practices, cloud-native systems, microservices, and scalable infrastructure. Hands-on experience working across both product features and platform components. Solid understanding of Agile methodologies and experience driving delivery in an iterative environment. Excellent communication, collaboration, and conflict-resolution skills. Passion for developing people, building strong engineering cultures, and fostering team growth. Bachelor's or Master’s degree in Computer Science or equivalent experience. Experience in AI/ML or building features that integrate LLM-based technologies Background working on large-scale, multi-tenant SaaS platforms. Familiarity with tools like AWS, Docker, Terraform, MySQL, Redis, Elasticsearch, and React. Where You’ll Work 📍 Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We are HQ’d in Canada, with established hub regions around the world where we hire from. Our employees (or Loopers, as we call ourselves!) live and work in 🇨🇦 Canada (British Columbia and Ontario), 🇬🇧 London, and 🇮🇳 India (specifically in Gujarat, Maharashtra, and Bengaluru). Our India/UK hub employees work according to the business hours stated in the job description above. This is intentionally designed to enable our global teams to have overlapping hours for collaboration. You’ll collaborate with your teams virtually across the UK, India, and North America (we’re just a Zoom call and Slack message away!) with core sync hours and focus time for headsdown work 🙇🏾 during the workday We encourage asynchronous collaboration to effectively work as a global #OneTeam! Why You’ll ❤️ Working at Loopio Your manager supports your development by providing ongoing feedback and regular 1-on-1s; we leverage Lattice for our 1:1s and performance conversations You will have the opportunity to elevate 🪄 your craft and the opportunity to explore your creativity with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact. We offer a wide range of health and wellness benefits to support your physical and mental well-being, starting day 1️⃣ with Loopio. We’ll set you up to work remotely with a MacBook laptop 🍏, a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up. You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment. Participate in 🎤 townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam! Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round. You’ll be a part of an award-winning workplace 🏆with an opportunity to make a big impact on the business. Questioning your qualifications? Read this ‼️ Hi there, we recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups. Whether or not your experience ✅ checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table. AI in Recruitment 👩🏻💻 At Loopio, we leverage artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, and occasionally sourcing prospective candidates. However, AI is never used to make final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions solely made by our team. We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team ( work@loopio.com ) should you require accommodations at any point during our virtual interview processes.
Take your career to new heights with Loopio! Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam. We’re looking for a Senior Software Development Manager who blends deep technical expertise with strong leadership skills to drive the success of our engineering teams across both product and platform domains. This is a hands-on leadership role where you'll guide complex architectural decisions, foster a culture of engineering excellence, and help deliver high-quality, scalable software solutions. You’ll lead multiple teams and collaborate closely with cross-functional partners—including Product, Design, QA, and Infrastructure—to ensure seamless execution of projects aligned with our business goals. Experience with AI technologies, particularly Large Language Model (LLM)-based applications, is a nice-to-have and considered a valuable addition. This role requires close collaboration with teams across Canada, the UK, and India. To accommodate the time zone differences, you will be expected to work from 11 am - 7:30 pm IST What You’ll Be Doing Leadership & Team Development Lead, mentor, and grow a high-performing team of software developers. Provide career guidance, support personal development, and drive performance through clear feedback and coaching. Champion a culture of ownership, learning, and inclusivity within the team. Recruit, onboard, and retain top talent, ensuring a healthy and collaborative engineering culture. Technical Direction & Architecture Guide architecture and technical design of complex, distributed software systems across both product and platform layers. Participate in design and code reviews to uphold standards and best practices. Balance immediate deliverables with long-term architectural vision, scalability, and maintainability. Promote high code quality and maintain a pragmatic approach to technical debt. Project Execution & Delivery Own the planning, resourcing, and execution of software development projects using Agile/Scrum methodologies. Align team objectives with business priorities in collaboration with Product and Design. Track delivery progress, address blockers, and proactively manage risks and dependencies. Drive accountability and continuous delivery of value to customers. Process & Quality Improvement Implement and evolve engineering processes and workflows to maximize team effectiveness. Build a culture of iteration, feedback, testing, and continuous improvement. Ensure robust test practices, monitoring, and deployment strategies are in place. Lead post-mortem reviews and implement learnings to drive operational excellence. Cross-Functional Communication & Influence Communicate project status, technical challenges, and decisions across all levels of the organization. Translate complex technical concepts for non-technical stakeholders. Represent engineering in strategic planning, roadmap discussions, and customer interactions when needed. Collaborate across teams to build shared understanding and alignment. Innovation & Emerging Technologies Encourage innovation and experimentation within teams. Stay current on industry trends and emerging technologies. While not a requirement, familiarity or interest in AI/ML—particularly LLM-based applications —is a bonus and may be leveraged for product innovation. What You’ll Bring to the Team 10+ years of experience in software development, including 3+ years in a team leadership or engineering management role. Proven track record of leading technical teams through complex projects with architectural impact. Strong knowledge of modern software engineering practices, cloud-native systems, microservices, and scalable infrastructure. Hands-on experience working across both product features and platform components. Solid understanding of Agile methodologies and experience driving delivery in an iterative environment. Excellent communication, collaboration, and conflict-resolution skills. Passion for developing people, building strong engineering cultures, and fostering team growth. Bachelor's or Master’s degree in Computer Science or equivalent experience. Experience in AI/ML or building features that integrate LLM-based technologies Background working on large-scale, multi-tenant SaaS platforms. Familiarity with tools like AWS, Docker, Terraform, MySQL, Redis, Elasticsearch, and React. Where You’ll Work Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We are HQ’d in Canada, with established hub regions around the world where we hire from. Our employees (or Loopers, as we call ourselves!) live and work in Canada (British Columbia and Ontario), London, and India (specifically in Gujarat, Maharashtra, and Bengaluru). Our India/UK hub employees work according to the business hours stated in the job description above. This is intentionally designed to enable our global teams to have overlapping hours for collaboration. You’ll collaborate with your teams virtually across the UK, India, and North America (we’re just a Zoom call and Slack message away!) with core sync hours and focus time for headsdown work during the workday We encourage asynchronous collaboration to effectively work as a global #OneTeam! Why You’ll Working at Loopio Your manager supports your development by providing ongoing feedback and regular 1-on-1s; we leverage Lattice for our 1:1s and performance conversations You will have the opportunity to elevate your craft and the opportunity to explore your creativity with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact. We offer a wide range of health and wellness benefits to support your physical and mental well-being, starting day with Loopio. We’ll set you up to work remotely with a MacBook laptop , a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up. You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment. Participate in townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam! Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round. You’ll be a part of an award-winning workplace with an opportunity to make a big impact on the business. Questioning your qualifications? Read this Hi there, we recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups. Whether or not your experience checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table. AI in Recruitment At Loopio, we leverage artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, and occasionally sourcing prospective candidates. However, AI is never used to make final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions solely made by our team. We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team ( work@loopio.com ) should you require accommodations at any point during our virtual interview processes.
Take your career to new heights with Loopio! 🚀✨ Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam. We’re looking for a Senior Software Development Manager who blends deep technical expertise with strong leadership skills to drive the success of our engineering teams across both product and platform domains. This is a hands-on leadership role where you'll guide complex architectural decisions, foster a culture of engineering excellence, and help deliver high-quality, scalable software solutions. You’ll lead multiple teams and collaborate closely with cross-functional partners—including Product, Design, QA, and Infrastructure—to ensure seamless execution of projects aligned with our business goals. Experience with AI technologies, particularly Large Language Model (LLM)-based applications, is a nice-to-have and considered a valuable addition. This role requires close collaboration with teams across Canada, the UK, and India. To accommodate the time zone differences, you will be expected to work from 11 am - 7:30 pm IST What You’ll Be Doing Leadership & Team Development Lead, mentor, and grow a high-performing team of software developers. Provide career guidance, support personal development, and drive performance through clear feedback and coaching. Champion a culture of ownership, learning, and inclusivity within the team. Recruit, onboard, and retain top talent, ensuring a healthy and collaborative engineering culture. Technical Direction & Architecture Guide architecture and technical design of complex, distributed software systems across both product and platform layers. Participate in design and code reviews to uphold standards and best practices. Balance immediate deliverables with long-term architectural vision, scalability, and maintainability. Promote high code quality and maintain a pragmatic approach to technical debt. Project Execution & Delivery Own the planning, resourcing, and execution of software development projects using Agile/Scrum methodologies. Align team objectives with business priorities in collaboration with Product and Design. Track delivery progress, address blockers, and proactively manage risks and dependencies. Drive accountability and continuous delivery of value to customers. Process & Quality Improvement Implement and evolve engineering processes and workflows to maximize team effectiveness. Build a culture of iteration, feedback, testing, and continuous improvement. Ensure robust test practices, monitoring, and deployment strategies are in place. Lead post-mortem reviews and implement learnings to drive operational excellence. Cross-Functional Communication & Influence Communicate project status, technical challenges, and decisions across all levels of the organization. Translate complex technical concepts for non-technical stakeholders. Represent engineering in strategic planning, roadmap discussions, and customer interactions when needed. Collaborate across teams to build shared understanding and alignment. Innovation & Emerging Technologies Encourage innovation and experimentation within teams. Stay current on industry trends and emerging technologies. While not a requirement, familiarity or interest in AI/ML—particularly LLM-based applications—is a bonus and may be leveraged for product innovation. What You’ll Bring To The Team 10+ years of experience in software development, including 3+ years in a team leadership or engineering management role. Proven track record of leading technical teams through complex projects with architectural impact. Strong knowledge of modern software engineering practices, cloud-native systems, microservices, and scalable infrastructure. Hands-on experience working across both product features and platform components. Solid understanding of Agile methodologies and experience driving delivery in an iterative environment. Excellent communication, collaboration, and conflict-resolution skills. Passion for developing people, building strong engineering cultures, and fostering team growth. Bachelor's or Master’s degree in Computer Science or equivalent experience. Experience in AI/ML or building features that integrate LLM-based technologies Background working on large-scale, multi-tenant SaaS platforms. Familiarity with tools like AWS, Docker, Terraform, MySQL, Redis, Elasticsearch, and React. Where You’ll Work 📍 Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We are HQ’d in Canada, with established hub regions around the world where we hire from. Our employees (or Loopers, as we call ourselves!) live and work in 🇨🇦 Canada (British Columbia and Ontario), 🇬🇧 London, and 🇮🇳 India (specifically in Gujarat, Maharashtra, and Bengaluru). Our India/UK hub employees work according to the business hours stated in the job description above. This is intentionally designed to enable our global teams to have overlapping hours for collaboration. You’ll collaborate with your teams virtually across the UK, India, and North America (we’re just a Zoom call and Slack message away!) with core sync hours and focus time for headsdown work 🙇🏾 during the workday We encourage asynchronous collaboration to effectively work as a global #OneTeam! Why You’ll ❤️ Working at Loopio Your manager supports your development by providing ongoing feedback and regular 1-on-1s; we leverage Lattice for our 1:1s and performance conversations You will have the opportunity to elevate 🪄 your craft and the opportunity to explore your creativity with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact. We offer a wide range of health and wellness benefits to support your physical and mental well-being, starting day 1️⃣ with Loopio. We’ll set you up to work remotely with a MacBook laptop 🍏, a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up. You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment. Participate in 🎤 townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam! Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round. You’ll be a part of an award-winning workplace 🏆with an opportunity to make a big impact on the business. Questioning your qualifications? Read this ‼️ Hi there, we recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups. Whether or not your experience ✅ checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table. AI in Recruitment 👩🏻💻 At Loopio, we leverage artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, and occasionally sourcing prospective candidates. However, AI is never used to make final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions solely made by our team. We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team ( work@loopio.com ) should you require accommodations at any point during our virtual interview processes.
" Take your career to new heights with Loopio! Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam. We re looking for a Senior Software Development Manager who blends deep technical expertise with strong leadership skills to drive the success of our engineering teams across both product and platform domains. This is a hands-on leadership role where youll guide complex architectural decisions, foster a culture of engineering excellence, and help deliver high-quality, scalable software solutions. You ll lead multiple teams and collaborate closely with cross-functional partners including Product, Design, QA, and Infrastructure to ensure seamless execution of projects aligned with our business goals. Experience with AI technologies, particularly Large Language Model (LLM)-based applications, is a nice-to-have and considered a valuable addition. This role requires close collaboration with teams across Canada, the UK, and India. To accommodate the time zone differences, you will be expected to work from 11 am - 7:30 pm IST What You ll Be Doing Leadership & Team Development Lead, mentor, and grow a high-performing team of software developers. Provide career guidance, support personal development, and drive performance through clear feedback and coaching. Champion a culture of ownership, learning, and inclusivity within the team. Recruit, onboard, and retain top talent, ensuring a healthy and collaborative engineering culture. Technical Direction & Architecture Guide architecture and technical design of complex, distributed software systems across both product and platform layers. Participate in design and code reviews to uphold standards and best practices. Balance immediate deliverables with long-term architectural vision, scalability, and maintainability. Promote high code quality and maintain a pragmatic approach to technical debt. Project Execution & Delivery Own the planning, resourcing, and execution of software development projects using Agile/Scrum methodologies. Align team objectives with business priorities in collaboration with Product and Design. Track delivery progress, address blockers, and proactively manage risks and dependencies. Drive accountability and continuous delivery of value to customers. Process & Quality Improvement Implement and evolve engineering processes and workflows to maximize team effectiveness. Build a culture of iteration, feedback, testing, and continuous improvement. Ensure robust test practices, monitoring, and deployment strategies are in place. Lead post-mortem reviews and implement learnings to drive operational excellence. Cross-Functional Communication & Influence Communicate project status, technical challenges, and decisions across all levels of the organization. Translate complex technical concepts for non-technical stakeholders. Represent engineering in strategic planning, roadmap discussions, and customer interactions when needed. Collaborate across teams to build shared understanding and alignment. Innovation & Emerging Technologies Encourage innovation and experimentation within teams. Stay current on industry trends and emerging technologies. While not a requirement, familiarity or interest in AI/ML particularly LLM-based applications is a bonus and may be leveraged for product innovation. What You ll Bring to the Team 10+ years of experience in software development, including 3+ years in a team leadership or engineering management role. Proven track record of leading technical teams through complex projects with architectural impact. Strong knowledge of modern software engineering practices, cloud-native systems, microservices, and scalable infrastructure. Hands-on experience working across both product features and platform components. Solid understanding of Agile methodologies and experience driving delivery in an iterative environment. Excellent communication, collaboration, and conflict-resolution skills. Passion for developing people, building strong engineering cultures, and fostering team growth. Bachelors or Master s degree in Computer Science or equivalent experience. Experience in AI/ML or building features that integrate LLM-based technologies Background working on large-scale, multi-tenant SaaS platforms. Familiarity with tools like AWS, Docker, Terraform, MySQL, Redis, Elasticsearch, and React.