Manager- Partner Experience (Product Management

2 - 4 years

0 Lacs

Posted:1 week ago| Platform: Foundit logo

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On-site

Job Type

Full Time

Job Description

Manager- Partner Experience (Product Management)


  • Acquire niche product skillset and sharpen understanding of Life Insurance products and regulations to become a Life insurance Product SME
  • Get unique exposure to directly work on our cloud native policy admin system and get in depth understanding of APIs and their working
  • Collaborate with multiple fintech / insuretech players for integrating our solutions with their business models.

Key Focus areas:

  • Executing the Partner Experience cycle

    - Manage end-to-end PE activities including operational MIS, survey rollout, feedback collection, data collation, and validation across all distribution channels.
  • Analysing partner feedback / MIS and preparing actionable insights

    - Consolidate results, identify improvement areas, and prepare detailed analytics and reports for leadership review.
  • Driving closure of improvement actions

    - Coordinate with Channel, Product, Operations, and Technology teams to ensure timely implementation of PE-driven action points and track progress to closure.
  • Maintaining PES dashboards and governance records

    - Update and maintain trackers, dashboards, and documentation with complete accuracy and timeliness for management reviews and audit readiness.
  • Enhancing execution through automation and data tools

    - Use digital tools and automation to improve score evaluation efficiency, data visualization, and turnaround time for PES reporting and insights

Qualifications & Competencies:

  • Graduate / Postgraduate (MBA preferred)
  • 2-4 years of experience in Insurance / BFSI in Partner Management, Product Management, or Business Analytics functions
  • Prior experience in handling dashboards, governance tracking, or partner operations will be an advantage
  • Technical skills : Advanced Excel / Power BI, survey tools (Forms / Google Forms), data analytics, PowerPoint presentations
  • Functional Knowledge: Understanding of Life Insurance partner models (Bancassurance, Brokers, CA, Web Aggregators)
  • Behavioral skills: Strong coordination, stakeholder management, attention to detail, analytical mindset, communication clarity

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