Manager - IT

As an IT Manager at Piramal Pharma Solutions API Services in Digwal (V), Telangana, India, your primary responsibility will be to ensure the efficient operation of the IT department in alignment with Piramal's IT objectives while meeting acceptable service levels for the user community. You will report to the Head of Department-IT and work closely with key stakeholders, both internal (SLT) and external (Clients and Customers). To excel in this role, you should have at least 10 years of industry experience, with 3-7 years of experience leading significant IT services and delivery in medium or large global pharma organizations. Your technical skills should include expertise in Industrial Automation Systems (PLCs, SCADA, DCS, MES), OT-IT Convergence, Industry 4.0 concepts, Database Management (SQL, NoSQL), and Automation Platforms (Python, Ladder Logic, C#). Proficiency in project management methodologies like Agile, Scrum, or Waterfall will be advantageous. Your managerial skills will be crucial in overseeing end-to-end implementation of manufacturing IT solutions, managing relationships with automation vendors and IT service providers, and ensuring compliance with industry standards such as ISO 27001, ISA 95/99, and GxP. Industry-specific expertise in compliance awareness (GAMP 5, 21 CFR Part 11) and quality systems (LIMS, EBR) will be highly beneficial. As part of your roles and responsibilities, you will be involved in implementing commercial applications like Process Historian and LIMS, analyzing system performance, developing engineering solutions, integrating new equipment, and resolving technical issues. You will also be responsible for training internal employees, supporting clients in application improvements, and providing exceptional customer service. Your success in this role will depend on your excellent written and oral communication skills, self-motivation, attention to detail, and time management abilities. A customer service orientation, willingness to work off-shift times if necessary, and the ability to work effectively in a team-oriented environment will be key attributes for thriving in this position.,