Job
Description
As a Collection Manager at Standard Chartered in Chennai, your primary responsibility will be to ensure effective monitoring and control of delinquency rates in the secured and unsecured portfolio, along with minimizing net credit loss and successful recoveries. You will be expected to take legal measures against delinquent customers, manage collections processes in compliance with internal service level agreements, and optimize vendor management for cost-effectiveness. Understanding collection procedures, legal implications, and NPAs will be crucial for designing customized solutions and implementing legal procedures to convert/cure NPAs. Your role will involve negotiating and collecting overdue amounts from customers, minimizing charge-offs, and ensuring accurate documentation of collection activities. Working in compliance with bank policies, regulatory guidelines, and upholding the principles of Treating Customers Fairly (TCF) during interactions will be essential. You will also be responsible for supervising and developing direct reports, leading by example to build a culture of transparency and collaboration, and effectively managing in-house and external teams for productivity and resolution. Additionally, you will be required to monitor major risk issues, ensure governance and compliance with internal controls and regulatory frameworks, and liaise with internal and external stakeholders such as policy teams, credit operations, legal teams, auditors, regulators, and suppliers/vendors. Your role will also involve promoting a culture of ethical conduct, compliance with AML standards, and regulatory requirements. Qualifications for this role include a graduate/postgraduate degree with 6-8 years of experience in the product portfolio, strong leadership, analytical and communication skills, and expertise in market understanding and collection techniques. About Standard Chartered: Standard Chartered is an international bank committed to making a positive difference for clients, communities, and employees. With a focus on driving commerce and prosperity through diversity, the bank values inclusion, integrity, continuous improvement, and collaboration. By working at Standard Chartered, you can expect core bank funding for retirement savings, flexible working options, proactive well-being support, continuous learning opportunities, and an inclusive environment that values diversity and individual talents. If you are looking for a purpose-driven career in a bank that celebrates uniqueness and advocates for inclusion, Standard Chartered welcomes your talents and contribution. For more information on career opportunities at Standard Chartered, please visit www.sc.com/careers. As a Collection Manager at Standard Chartered in Chennai, your primary responsibility will be to ensure effective monitoring and control of delinquency rates in the secured and unsecured portfolio, along with minimizing net credit loss and successful recoveries. You will be expected to take legal measures against delinquent customers, manage collections processes in compliance with internal service level agreements, and optimize vendor management for cost-effectiveness. Understanding collection procedures, legal implications, and NPAs will be crucial for designing customized solutions and implementing legal procedures to convert/cure NPAs. Your role will involve negotiating and collecting overdue amounts from customers, minimizing charge-offs, and ensuring accurate documentation of collection activities. Working in compliance with bank policies, regulatory guidelines, and upholding the principles of Treating Customers Fairly (TCF) during interactions will be essential. You will also be responsible for supervising and developing direct reports, leading by example to build a culture of transparency and collaboration, and effectively managing in-house and external teams for productivity and resolution. Additionally, you will be required to monitor major risk issues, ensure governance and compliance with internal controls and regulatory frameworks, and liaise with internal and external stakeholders such as policy teams, credit operations, legal teams, auditors, regulators, and suppliers/vendors. Your role will also involve promoting a culture of ethical conduct, compliance with AML standards, and regulatory requirements. Qualifications for this role include a graduate/postgraduate degree with 6-8 years of experience in the product portfolio, strong leadership, analytical and communication skills, and expertise in market understanding and collection techniques. About Standard Chartered: Standard Chartered is an international bank committed to making a positive difference for clients, communities, and employees. With a focus on driving commerce and prosperity through diversity, the bank values inclusion, integrity, continuous improvement, and collaboration. By working at Standard Chartered, you can expect core bank funding for retirement s
