Manager/ DM -Data Protection Office (DATPRO)

1.JOB PURPOSE

The Manager/ DM -Data Protection Office (DATPRO) in the Data Protection Department will play a crucial role in maintaining the integrity and confidentiality of our customers, employees and other stakeholder's personal data. The position requires a proactive approach to data privacy and the ability to foster a culture of data protection within the organization.

2.KEY RESPONSIBILITIES

Customer Engagement:

Cross-Functional Collaboration:

Documentation and Record Keeping:

Project Management:

Data Privacy framework:

Technology and Data Privacy:

Training and Awareness:

4.INTERACTIONS

a.Internal Clients

.Work closely within team and other departments withing verticals, various internal business teams to ensure that data protection framework is integrated across the organization

.Collaborate with other verticals and department stakeholders to ensure that data protection data protection framework is integrated across the organization

b.External Clients

.Engage with data principle to address and resolve data privacy inquiries, ensuring a high level of customer satisfaction and trust in our data handling practices

.Engage, if required, with regulator for resolution of data privacy related matters and/or compliances

5.QUALIFICATION AND SKILLS

Educational Qualifications

Essential

Preferred:

Certifications:

6.TECHNICAL COMPETENCIES

-Strong understanding of data protection laws and regulations, privacy compliance, data security standards in changing regulatory and business environment.

- Hands-on experience in implementation of privacy framework

-Experience in developing and delivering training on data privacy and data privacy advisories

-Proficiency in MS Office, particularly Excel, PowerPoint, and MIS report preparation and data analysis.

-Customer centric and outcome oriented.

-Identify opportunities for process improvements within data management and reporting systems to enhance efficiency and accuracy.

7.BEHAVIORAL COMPETENCIES

Behavioral Competency Name

-High integrity, ethical and professionalism

-Willingness to learn and improve.

-Proactiveness, eye for efficiency and productivity

-Ability to manage multiple tasks simultaneously. Ability to work as part of a team.