Clearance & Brokerage Operations; Brokerage Admin Services; Clearance Customer Service; Cage Handling
What Will You Do
- Oversee and manage Clearance & Brokerage Operations across assigned departments/locations, ensuring compliance with customs regulations and organizational policies.
- Lead and supervise Brokerage Administrative Services, optimizing efficiency, accuracy, and timely documentation to support seamless cross-border trade.
- Ensure high-quality Clearance Customer Service by resolving issues promptly, aligning with service standards and client expectations.
- Supervise Cage Handling operations, maintaining accuracy in documentation, cargo handling, and customs submission for secured goods movement.
- Apply strong Customs Regulatory knowledge to ensure compliance with local and international clearance laws and to support smooth operational execution.
- Utilize strong Leadership skills to guide teams, foster a culture of accountability and performance, and support individual development.
- Demonstrate effective Planning & Organizing skills to allocate resources, prioritize tasks, and meet tight deadlines across multiple clearance functions.
- Exercise sound Judgement & Decision-Making skills in resolving operational and compliance-related issues swiftly and accurately.
- Use Analytical skills to assess process performance, identify areas of improvement, and implement corrective actions or enhancements.
- Deliver clear and professional Presentations to internal stakeholders or regulatory authorities, articulating performance, compliance updates, and strategic initiatives.
You Will Be a Great Fit If You
- In-depth knowledge of customs regulations for navigating complex compliance requirements.
- Strong analytical skills for assessing data and identifying trends impacting clearance operations.
- Proven experience in team handling to effectively lead and motivate a diverse group.
- Excellent communication skills for collaborating with team members, stakeholders, and external partners.
- Fluency in English is mandatory; knowledge of Kannada and Hindi is an added advantage.
- Minimum of 9-11 years of relevant experience, with at least 3 years in a team handling role.
- Preferably experienced in the logistics, transportation, or airline industry.
Leadership Skills;Planning & Organizing Skills;Judgement & Decision Making Skills;Presentation Skills;Analytical Skills
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.Our CompanyFedEx is one of the world&aposs largest express transportation companies and has consistently been selected as one of the top 10 Worlds Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.Our PhilosophyThe People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.Our CultureOur culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in todays global marketplace.
