Manager -Change Management

Position -Change Management -Manager/Sr. Manager

Exp- 15+Years

Location -Hyderabad/ Noida/ Gurgaon

ITIL & Infrastructure Change Management (ICM):

• Change Governance (ITIL Framework):

• Govern all IT changes using the ITIL Change Management process, including classification, prioritization, risk analysis, approval, and implementation.

• Change Advisory Board (CAB):

• Lead the Change Advisory Board meetings, ensuring accurate evaluation, approval, and scheduling of infrastructure changes with minimal risk to IT services.

• Infrastructure Change Oversight:

• Oversee changes across servers, networks, storage, cloud environments, and data centers, ensuring robust controls and compliance.

• Change Impact Analysis (IT Systems):

• Evaluate the technical impact of infrastructure changes, coordinating with operations, network, and security teams to ensure stability and reliability.

• Change Scheduling and Planning:

• Ensure changes are scheduled efficiently to avoid business disruption, taking into account dependencies and rollback procedures.

• Incident & Problem Linkage:

• Collaborate with Incident and Problem Management teams to ensure that changes are not introducing recurring incidents or known errors.

• Compliance & Audit:

• Ensure all change records are maintained for audit purposes. Monitor compliance with internal policies, regulatory requirements, and IT governance frameworks.

• Continuous Improvement:

• Continuously enhance the IT change process through automation, analytics, and feedback loops from post-implementation reviews.

Qualifications & Requirements:

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field (Master's degree preferred).
• 15+ years of experience in organizational and IT change management roles within large, complex environments.
• Proven experience with ITIL v3 or v4 frameworks and hands-on governance of infrastructure change management.
• ITIL Certification (Foundation or higher) is mandatory.
• Change Management Certification (e.g., Prosci, ACMP) preferred.
• Strong understanding of infrastructure components (servers, networks, cloud, applications, etc.).
• Excellent communication, leadership, analytical, and conflict resolution skills.
• Experience managing Change Advisory Boards (CAB) and leading ITSM tools (e.g., ServiceNow, BMC Remedy) is a plus

If you're interested, please share your updated CV with me at [HIDDEN TEXT].

Please do share below Details :-

Name -

Experience-

Location-

Willing to work at Hyderabad/Gurgaon/Noida -

CTC-

ECTC-

Notice Period-

Team Handling Experience-

Reason for change-