Management Trainee

Inviting applications for the role of Management

In this role, you will be responsible for accurate and timely generation and delivery of customer invoices where primary customers are global and regional. Together with Invoicing you would also be responsible for managing the collection of outstanding accounts receivable for open unpaid Invoices. This role ensures proper invoice documentation, compliance with customer and contractual requirements, and accurate revenue recognition support for accurate invoices. With that will also ensure timely payments from customers, resolve billing issues, and maintain strong client relationships, contributing to cash flow and financial goals. application and coordinating with customers.

Aso you would be responsible for performing day-to-day operations while maintaining SLA

Responsibilities as

• Generate and issue invoices to customers based on shipment confirmations, sales orders, or contract terms.

• Validate sales order data, pricing, quantity, shipping details, and tax applicability prior to invoice generation.

• Ensure compliance with customer invoicing requirements, including PO matching, format, reference numbers, and submission methods (e.g., portals, EDI, email).

• Collaborate with cross-functional teams (Sales Ops, Customer Service, Logistics, and Finance) to resolve any billing-related discrepancies or data issues.

• Manage and maintain invoice records, ensuring accuracy and timely archiving in Oracle systems.

• Submit invoices via appropriate channels, including distributor/vendor portals, EDI systems, or email as per client/customer instructions.

• Monitor rejected or failed invoice submissions and take corrective action promptly.

• Support month-end close activities, including billing reconciliation, accruals, and reporting.

• Assist with credit memo issuance, re-billing, or adjustments when required.

• Collection on past due invoices & invalid deductions on allocated portfolios via email, phone calls

• Perform daily, weekly, and monthly follow-ups on outstanding invoices.

• Work with the client's internal departments (billing, sales) to resolve disputes or payment delays.

• Negotiate payment arrangements and track promise-to-pay commitments.

• Maintain detailed and accurate records of collection activities in the Oracle

• Escalate collection issues to internal management or the client as per escalation protocol

• Provide aging reports and analysis as requested.

• Adhere to SLA, compliance, and confidentiality agreements as outlined by the client and service provider.

• Participate in client meetings and performance reviews.

• Continuously improve collection strategies and recommend process improvements.

• Research and analyze the disputes/deductions in ERP

• Find opportunities and recommend solutions for process and automation improvements

• Daily reporting of individual portfolios to supervise and supervise past dues

• Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases to avoid any adverse customer impact

• Work as a standout colleague to process any ADHOC request in a timely manner.

• Deliver quality customer service by researching and responding to all internal & external partners%27 inquiries quickly, effectively and professionally.

• Raise problems for senior staff members and / or management as appropriate.

Qualifications

Minimum qualifications

• Bachelor's degree in finance, Accounting, Business Administration, or a related field.

• Problem-solving mindset and ability to work collaboratively across departments.

• Experience working with EDI, customer/vendor portals (e.g., Ariba, Coupa, iTradeNetwork), or email-based invoice delivery.

• Experience supporting US clients or working in an international delivery service model.

• Familiarity with US clients and international invoicing best practices.

• Strong communication skills in English (spoken and written). Ability to resolve conflict in a professional manner.

• Proficient in MS Excel, Outlook, ERP systems (e.g., PeopleSoft/Workday , Oracle, NetSuite), and collection tools (e.g., High Radius).

• Good understanding of AR processes, credit control, and DSO metrics.

• Ability to manage multiple accounts and prioritize tasks effectively.

• Strong negotiation, problem-solving, and interpersonal skills.

• Able to multi-task and work under tight deadlines.

• Proven track record in providing superior customer service.

• Exercises good judgment as part of the team and in applying business practices.

Preferred qualifications

• Familiarity with the semiconductor or electronics industry is a plus.

• Familiarity with US accounting standards and business culture.

• Prior experience working for a BPO/Service Provider serving a US-based manufacturing client.

• Ability to work in US time zones or overlap hours as needed.

• High attention to detail and analytical thinking.