Managed Services GDM PIT Senior Associate - Operate

Role Overview: Join the Managed Services team at PwC, where you will be instrumental in helping organizations streamline operations, reduce costs, and enhance efficiency by managing key processes and functions on their behalf. Your expertise in project management, technology, and process optimization will enable you to deliver high-quality services to clients. Your responsibilities will include transitioning and running services, managing delivery teams, programs, commercials, performance, and delivery risks. Continuous improvement and optimization of managed services processes, tools, and services will be central to your work. Key Responsibilities: - Transitioning and running services - Managing delivery teams, programs, commercials, performance, and delivery risks - Continuous improvement and optimization of managed services processes, tools, and services - Building meaningful client relationships - Learning effective management and inspiration of others - Anticipating needs of teams and clients to deliver quality services - Demonstrating comfort in ambiguous situations and viewing them as growth opportunities - Responding effectively to diverse perspectives, needs, and feelings of others - Utilizing tools, methodologies, and techniques to generate innovative ideas and solve problems - Employing critical thinking to break down complex concepts - Understanding the broader objectives of projects or roles and how they contribute to the overall strategy - Developing a deeper understanding of business context and its evolving nature - Using reflection to enhance self-awareness, strengthen strengths, and address areas for development - Interpreting data to derive insights and recommendations - Upholding professional and technical standards, the Firm's code of conduct, and independence requirements Qualifications Required: - Minimum Degree: Bachelor's Degree - Preferred Degree: B.Tech/ B.E / MBA (IT) - Required Field(s) Of Study: Engineering or Science - Preferred Field(s) Of Study: Computer Science - Minimum Year(s) of Experience: 6-9 years with 2-3 years in IT delivery - Certification(s) Preferred: PMP, ITIL, Business Analyst, Lean & Six Sigma - Preferred Knowledge/Skills: Data Visualization tools (PowerBI), PowerApps Additional Company Details: Joining the Managed Services team at PwC will provide you with the opportunity to collaborate with various delivery teams to assist clients in implementing and operating quality controls, achieving operational efficiencies, and establishing continuous improvement practices. The Performance Improvement Team (PIT) within the global Managed Services platform aims to cultivate a Service Excellence Culture by establishing a Quality Governance framework, conducting reviews to assess Delivery Health at different stages, driving improvement initiatives, and providing recommendations to enhance the platform.,