Mainframe production application Support

6 - 10 years

4 - 12 Lacs

Posted:2 days ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

  • Monitor & support business-critical Mainframe applications in production.
  • Analyze and resolve incidents within defined SLAs; perform root cause analysis.
  • Handle JCL batch jobs, Cobol program investigations, and system ware log analysis.
  • Coordinate with development and infrastructure teams to resolve recurring issues.
  • Perform environment checks, health monitoring, and proactive stability improvements.
  • Create and maintain support documents, SOPs, and knowledge base.
  • Participate in on-call rotation and weekend deployments as required.
  • Use Dynatrace and other monitoring tools for performance troubleshooting.
  • Automate recurring/manual tasks with Unix shell scripts.

Required Skills (Primary)

  • Mainframe technologies (JCL, COBOL)
  • System ware / log analysis
  • Production support & incident management
  • Ticketing tools (ServiceNow/JIRA or similar)

Secondary / Good-to-Have Skills

  • Unix/Linux shell scripting
  • Dynatrace or other APM tools
  • Understanding of Java APIs (for interface debugging)
  • Change/Problem management processes (ITIL knowledge is a plus)
  • Should be ready to work in All three shifts and Sat/Sun. on Rotation basis.

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