Mainframe CICS & MQ SME

The Role

As a Mainframe CICS & MQ SME at Kyndryl, you'll solve complex problems and identify potential future issues across the spectrum of platforms and services. You'll be at the forefront of new technology and modernization, working with some of our biggest clients which means some of the biggest in the world.

There's never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You'll be managing systems data for clients and providing day-to-day solutions and security compliance. You'll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.

One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You'll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times Yes! But you'll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.

Your future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, you're open and borderless naturally inclusive in how you work with others.

Required Technical and Professional Experience

• 8 + years of experience in Mainframe CICS and MQ.
• Installation, upgrade and maintenance of CICS and related products & Sound knowledge in SMPE.

Experience in problem determination, performance tuning, setting security and web enabling CICS.

• Set up and maintain CICS regions.

Primary on call support for upgrading/installing and migrating CICS Transaction servers.

Diagnose CICS system and related product issues and follow up with root cause analysis.

• Knowledge in managing MQ subsystems in Mainframe.

MQ upgrade from one version to another version in z/os.

Administration of various MQ objects in Mainframe MQ.

Working experience with page sets, buffer pools, VSAM files, CSQUSTIL, shared queues and cluster.

Preferred Skills and Experience

• Bachelor's degree in computer science or a related field.
• SME for MF MQ Application problem determination.
• Technical guidance to the team.
• Experience supporting high availability infrastructure operations and implementing/improving disaster recovery.
• Proven experience in CICS System Administration environment with work management, user management, journal management and performance management.
• Excellent troubleshooting and customer service skills.
• Experience in CICS transaction server, related ISV products.