The Role As a System Administrator at Kyndryl, you'll solve complex problems and identify potential future issues across the spectrum of platforms and services. You'll be at the forefront of new technology and modernization, working with some of our biggest clients which means some of the biggest in the world. There's never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You'll be managing systems data for clients and providing day-to-day solutions and security compliance. You'll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You'll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times Yes! But you'll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career. Your future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, you're open and borderless naturally inclusive in how you work with others. Required Technical and Professional Expertise 6+ Years of Experience in CA - JobTrac Scheduling Scheduling changes in Addition, Modification and Deletion Public/private cloud management. Especially migration from on prem to cloud solution Preferred Technical and Professional Experience Table Services (TS): ADR (Dataset Recognition Table) AMR (Message Recognition Tables) CCPF (CC Program Filter Tables) Holiday Calendar Activity: SYS HOL SYS CYCS Your comprehensive skill set in JobTrac Scheduling & Administration, combined with your automation experience, makes you a valuable asset in managing and optimizing job scheduling processes. Is there a specific area you'd like to delve deeper into or any additional information you need Application Team Queries: Handling and resolving queries from application teams. Forecast and Reporting Job Use: Managing and utilizing forecast and reporting jobs. Dataset Table Cleanup Activity: Performing cleanup activities for dataset tables. Exclusive Parm Update: Managing mutual exclusive jobs through parameter updates. Tracauth Parm Update: Updating JobTrac authorization access parameters. JobTrac Queue Monitoring: Monitoring the JobTrac queue for efficient job scheduling. Line Commands and Their Uses: Proficient in using various line commands. Issue Resolution: Looping Issues: Identifying and resolving looping issues. Version Conflicts: Managing version conflicts between schedules and jobs. Job/Event History Report: Generating and analyzing job/event history reports. Audit History: Maintaining and reviewing audit history. Automation Experience: Especially in Infrastructure as a Service (IaaS), implementing automation solutions.
Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, you're open and borderless naturally inclusive in how you work with others. Required Technical and Professional Experience 5+ years of experience in system administration, with a focus on IBM AIX. In-depth knowledge of IBM AIX operating system. Strong analytical and problem-solving skills. Excellent communication and collaboration skills. Experience with AIX administration tools (e.g., SMIT, DSM) - Excellent problem-solving and analytical skills - Good communication and documentation skills - Ability to work in a team environment Certification in AIX administration (e.g., IBM Certified System Administrator - AIX) Preferred Technical and Professional Experience. Experience with IBM Power Systems and virtualization (e.g., PowerVM) Knowledge of scripting languages (e.g., Perl, Python) Familiarity with other UNIX-based operating systems (e.g., Linux, Solaris) Experience with ITIL framework and best practices
The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally figuring it out. This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn't specific to any one platform, so you'll need a good feel for all of them. And because of this, you'll experience variety and growth at Kyndryl that you won't find anywhere else. You'll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That's the kind of impact you can have! This is a project-based role where you'll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you'll find the right opportunities and a buddy to support your growth. Boredom Trust us, that won't be an issue. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you'll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, you're open and borderless naturally inclusive in how you work with others. Required Professional Experience At least 6 years of experience in a similar role, preferably in an IT or technical setting. Fluent in Japanese (JLPT N2 or above) and English, both written and verbal. Proficiency in IT systems, including networks, hardware, software, and troubleshooting. Experienced in handling client communication and negotiations. Excellent in Japanese skills both translation and interpretation Proven hands-on experience in SCRUM or Project Management. Excellent problem-solving and analytical skills Hands-on experience with cloud technologies, databases, or programming languages is a plus. Experience with IT service management tools (e.g., Service Now, Jira). Preferred Professional Experience Certifications in Japanese language proficiency JLPT N2 or above Excellent communication and interpersonal skills, with the ability to explain technical information to non-technical individuals Experience in working with Japanese clients or in a multicultural team is preferred. Knowledge of Mainframe domain. Ability to work independently and manage multiple tasks and deadlines.
The Role As the Director, Senior SAP Sales Specialist you will be responsible for driving sales of transformational SAP services, culminating in recurring annual managed services business with new and existing Kyndryl customers. This role involves strategic sales planning, business development, customer relationship management, and ensuring successful customer outcomes across a specific set of accounts or coverage area. The Senior SAP Sales Specialist will work closely with senior executives, customers, partners, and cross-functional teams to achieve business objectives and drive growth and collaborate with country sales teams and consulting delivery managers. Key Responsibilities: Business Development: Identify and pursue new business opportunities, build strong customer relationships, and expand the SAP portfolio across the region. This includes planning, solutioning, and delivering customer journeys from ECC to SAP's S/4HANA RISE offerings Customer Management: Serve as the primary point of contact for key customers, ensuring satisfaction and fostering long-term partnerships. Customer engagements: Understand customer challenges, diagnose and troubleshoot requirements to help drive and develop innovative SAP solutions, including strategy, technology, migration, and management changes based on specific customer needs and requirements. This includes experience in RFP, RFI and proposal solutioning and writing. Financial acumen: Oversee the financial planning of customer proposals and ensure profitable delivery of the SAP services, including budgeting, forecasting, and achieving revenue and profitability targets. Ensure successful service delivery of SAP service signings Collaboration: Work closely with internal country sales teams and consulting delivery managers to ensure successful client outcomes driving overall business success. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, you're open and borderless naturally inclusive in how you work with others. Required Technical and Professional Experience Education: Bachelor's degree in business, Information Technology, or a related field. Sales Experience: Minimum of 10 years of successful sales experience in the SAP product and services space, selling complex SAP Transformation services, with at least 5 years managing large-scale enterprise SAP projects Expertise: Deep knowledge of SAP platform and solutions, including SAP S/4HANA, SAP ECC, RISE, BTP, Ariba, MDG and related technologies. Leadership Skills: Strong leadership and stakeholder management skills, with the ability to inspire and motivate a diverse team. Business Acumen: Strong business acumen, with a understanding of financial management, business development, and market dynamics. Customer Focus: Exceptional customer management skills, with a proven ability to build and maintain strong customer relationships. Communication: Excellent communication, presentation and negotiation skills, with the ability to articulate and sell complex solutions and roadmaps to diverse audiences, including C-suite. Problem-Solving : Strong analytical and problem-solving skills, with the ability to make data-driven decisions driving continuous improvement in the sales process. Good understanding of the SAP product strategy and several SAP functional areas such as FI, SD, MM, PP, PS, BTP, and WM Preferred Technical and Professional Experience Exposure to SAP Integrations with B2B/EDI/IDOC, Concur, Ariba, BTP, Success Factors, Sales Cloud, and Coupa. Experience with multi-tier / hybrid-cloud system development for large enterprises. Knowledge of specific industries (e.g., manufacturing, retail, finance) and their unique SAP requirements. Experience with SAP's Activate Methodology Experience interacting with Senior and Executive Leadership. Knowledge of the agile development process, development
Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, you're open and borderless naturally inclusive in how you work with others. Required Technical and Professional Experience Overall Experience required - 5 to 8 years Very good understanding of Microsoft Exchange and Mobility topics. Sound knowledge of Exchange and AD platform. DHCP, DNS, Wins, Active Directory knowledge is a must. Sound knowledge in networking concepts Strong analytical and troubleshooting skills Perform periodic house cleaning tasks. Work with cross functional infrastructure teams to setup, mange and administration of Messaging infrastructure. Participate in EUS infrastructure project and executes as per the project schedule Preferred Technical and Professional Experience Very good understanding of Microsoft Exchange and Mobility products like BlackBerry/Airwatch Sound knowledge of networking concepts like DHCP, DNS, Wins, Active Directory knowledge is a must. Knowledge of Cisco IronPort would be an added advantage Working experience on mobility topics like AirWatch, Workspace One, Intune will have added advantage Knowledge of scripting Powershell Being You Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you and everyone next to you the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
You're good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, you're open and borderless naturally inclusive in how you work with others. Operates company's internal data communications systems. Plans, designs and implements local and wide-area network solutions between multiple platforms and protocols (including IP and VOIP). Supports/troubleshoots network issues and coordinates with vendors for installation of such items as routers and switches. Works on project implementation. Provides training and assists with proposal writing. Conducts project planning, cost analysis and vendor comparisons. Builds proof-of concept solutions with networking system technology and architects and implements networking solutions to address client requirements. Works with products or solutions on vendor hardware and operating system software. Requires knowledge in networking system technology areas including routers, networking controllers, bridges, or networking software related to these technologies. Do you want to be at the forefront of designing and implementing cutting-edge network solutions Within our Network Services team at Kyndryl, you will be the go-to expert for providing top-of-the-line technical solutions throughout the entire solution lifecycle. You will be responsible for creating local and wide-area network solutions that utilize multiple platforms and protocols, ensuring that our customers have the best possible network infrastructure to support their business needs. Required Technical and Professional Expertise 7+ years of experience focused on network support, configuration, and implementation. 7+Years of experience in Routing switching. 7+ years of experience in core switching, routing, MPLS, and firewalls. Networking and security architecture and engineering support experience across local, regional, and global domains. Ability to effectively execute multiple IT projects and deadlines with limited supervision. Expert level Understanding of Network security technology Configuration skill of Firewall, IPS, Antibots. Assessing situation, identify problems and provide solutions. Planning, Designing, Implementing and Managing the different types of networks and security devices from multiple OEMs. Leadership and Management Skills. Preferred Technical and Professional Experience Application Centric Infrastructure (ACI) deployment and data center experience. Experience with design and implementing Software Defined Network (SDN) and large complex networks. Experience with protocols and technologies such as, BDP, OSPF, MP-FBP EVPN, VXLAN, or VPC.
The Role Are you passionate about solving complex problems Do you thrive in a fast-paced environment Then there's a good chance you will love being a part of our Software Engineering Development team at Kyndryl, where you will be able to see the immediate value of your work. As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products. Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it. As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services. Roles and Responsibilities : Work with other Engineers in your Squad/ Tribe, Business Analysts, Product Owners and Architects to design and deliver industry leading systems. Design and build software that balances the commercial needs of the business alongside delivering the future tech roadmap. Actively participate in application and database design, data flows and detailed technical design. Ensure that analysis includes the wider view of technical and business impact. Own non-functional requirements around performance, security and scalability to ensure we deliver a great customer experience. Driving best practice around real-time logging, monitoring, alerting. Proactively drive the enhancement of continuous integration to improve deployment processes in the squad. Identify obstacles, risks and issues that may/ do impact the technical product and work with Software Engineering Lead/ Tech Lead/ Principal and Senior Software Engineers to mitigate them. Adhere to policies and standards that impact solutions. Provide Run support for technical products within Squad. Proactively support other team members, working with them to help them improve their skills. Your Future at Kyndryl The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry. Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, you're open and borderless naturally inclusive in how you work with others. Required Technical and Professional Experience: Overall 8 years experience into Backend Developer Proficiency in Java and backend development. Experience with AWS Lambda , AWS services, and microservices. Strong knowledge of REST API and SOAP development. Proficiency in SQL , Docker , GitLab , and BitBucket . Expertise with testing frameworks ( JUnit , JMockito ) and code quality tools ( SonarQube ). Experience with build tools ( Maven , Gradle , Ant ). Solid understanding of Linux/UNIX systems. Familiarity with Agile methodologies and tools ( Jira , SafeAgile). Preferred Technical and Professional Experience: CI/CD tools: Jenkins , Nexus , JFrog Artifactory . Infrastructure-as-code (IaC): Terraform . Orchestration: Kubernetes , Ansible . Monitoring and logging: ELK Stack (Elasticsearch, Logstash, Kibana). Secret management: HashiCorp Vault .
The Role Join Kyndryl as a TSM and take your career to new heights. We are seeking an exceptional individual who thrives in a fast-paced, high-stakes environment, where every deal is an opportunity to make a significant impact. You will be responsible for the development of complex integrated solutions for all Kyndryl offerings, including for Kyndryl Infrastructure, Public and Private Cloud, Applications, Data & AI, Project, and Consulting services and value directly to customers. You will develop and manage technology-led relationships with solution decision makers in the Infrastructure and Customer Line of Business organizations. Understanding Customer requirements and translating it into Custom solutions / Kyndryl offering as per the requirements and gaining customer acceptance of the proposed solution. Owns the end-to-end solution to the customer, RISK identification/mitigation, Cost, Profit, and deliverability of the overall solution for our most complex engagements. You will size and estimate the efforts and commercials for opportunities. You will ensure all Internal Approvals as per Domestic Delivery guidance are obtained in timely manner before contracting. You will be in customer facing role in which 50 to 70% of the time is spent in face-to-face discussions with customers and typically working on 3-4 engagements at a time. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, you're open and borderless naturally inclusive in how you work with others. Required Skills and Experience Strong techno-commercial ability, including concept evangelizing ability, demonstrated over 15 years of experience. Strong market connects, CXO connects and experience as a Senior Individual Contributor role. Ability to influence and create large deals. Deep understanding of IT / Technology / Business Trends, including Infrastructure, Public and Private Cloud offering, Applications / Platforms, Public / Hybrid cloud, Automation, and the ability to align them with Kyndryl offerings. Keen ability to work internally with the Kyndryl ecosystem and externally with client ecosystem to create and close large deals, > 10 Mn $ TCV. Exceptional communication abilities to be able to articulate solutions and differentiation. Focused on Customer acquisition, supporting senior sales executives, responsible for the end-to-end sales cycle from identification and qualification through contract negotiation and signing. Understand customer's business imperatives, articulate Kyndryl's relevance to these imperatives, and leverage consultative selling to establish Kyndryl as a key participant in customer's business ecosystem. Build and maintain long-term sustainable customer relationships with CxOs of assigned strategic new logos. Preferred Skills and Experience B.E / B.Tech / MCA / MBA from a premier institute
The Role Join Kyndryl as an Application Consultant and become a catalyst for innovation and transformation. In this role, you'll be at the forefront of driving change and enabling our customers to harness the power of technology to achieve their wildest ambitions. From revolutionizing healthcare to shaping the future of finance, you'll collaborate with a diverse range of industries, tailoring cutting-edge solutions to meet each customer's unique needs. As a trusted advisor, you'll forge strong relationships with our customers, gaining deep insights into their business objectives and long-term aspirations. Armed with this understanding, you'll provide expert guidance on how technology can be leveraged to propel them towards unprecedented success. From aligning processes to technology to developing and deploying bespoke solutions, you'll be the visionary architect behind their digital transformation journey. Your expertise in application development and deployment best practices will ensure seamless integration and optimized performance. In this role, your impact will be immense. You'll conduct thorough needs assessments, uncovering the requirements for new applications or upgrades to existing ones, and document these specifications with utmost precision using cutting-edge Business Analysis (BA) methodologies. Whether it's crafting comprehensive use cases, tracing requirements meticulously, or visualizing process flows, your attention to detail will be unmatched. Drawing upon your exceptional analytical prowess, you'll gather requirements from stakeholders and masterfully translate them into functional and nonfunctional specifications. As the driving force behind our customers application modernization endeavors, you'll guide them through every step of the process, ensuring their systems are future-proofed and optimized for success. Your expertise will also come into play as you assist customers in selecting and customizing the perfect packaged solutions to fulfill their unique business needs. Collaboration will be your cornerstone as you work closely with application architects and development staff to bring your visions to life. Your keen eye for detail will shine as you analyze requirements, meticulously plan design and implementation work, all while adhering to time, cost, and quality targets. You'll consult with customers on compatibility challenges, such as hardware and operating system considerations, data conversion processes, and training requirements, offering them holistic solutions that align seamlessly with their budgets. In this fast-paced environment, you'll have the exhilarating responsibility of helping customers choose between multiple applications, including packaged solutions. Your sharp insights and discerning judgement will empower them to make informed decisions that drive their organizations towards unprecedented heights. Our consultants are restless for innovation. They are at the edge of technology, changing the way our customers implement business solutions so, if you're a problem-solver, an innovative thinker, and a self-starter with a passion high impact assignments which align technology to business outcomes, then we want to hear from you! Apply today to join our dynamic team that has a host of exciting projects and customers waiting for you to work with them to solve complex transformation puzzles through technology. Your Future at Kyndryl As an Application Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth. Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, you're open and borderless naturally inclusive in how you work with others. Required Skills and Experience 5 to 7 years of experience in application development of TIBCO BusinessWorks Implementation of TIBCO for banking clients, Design and Development of Integrations for banks. Minimum of one end-to-end implementation or integration is required. Deep technical expertise on TIBCO Business Works. Experience in creating Functional Specification Document and Interface Specification Documents. Experience on Java, Springboot technologies. Working knowledge in integration of banking applications Variety of technologies including programming fundamentals, SQL, operating systems. Strong technical acumen & deep working knowledge of Agile Methods, Service Architecture, and enterprise Cloud Integration Strong ability to influence, collaborate and build relationships with key stakeholders, vendors, and cross-functional teams Preferred Skills and Experience Software Engineering Life Cycle deliverables - both Agile and Waterfall. Experience in integration of Core banking application in a bank. Work closely with the business and technical team to understand business requirements, create technical requirements & interface specifications, organise design reviews, test execution and support. Good communication skills Collaborative working with other team members Experience in using and implementing DevSecOps processes Past experience in assisting stakeholders in quantifying risks and developing mitigation and remediation strategies
The Role Within our Database Administration team at Kyndryl, you'll be a master of managing and administering the backbone of our technological infrastructure. You'll be the architect of the system, shaping the base definition, structure, and documentation to ensure the long-term success of our business operations. Your expertise will be crucial in configuring, installing and maintaining database management systems, ensuring that our systems are always running at peak performance. You'll also be responsible for managing user access, implementing the highest standards of security to protect our valuable data from unauthorized access. In addition, you'll be a disaster recovery guru, developing strong backup and recovery plans to ensure that our system is always protected in the event of a failure. Your technical acumen will be put to use, as you support end users and application developers in solving complex problems related to our database systems. As a key player on the team, you'll implement policies and procedures to safeguard our data from external threats. You will also conduct capacity planning and growth projections based on usage, ensuring that our system is always scalable to meet our business needs. You'll be a strategic partner, working closely with various teams to coordinate systematic database project plans that align with our organizational goals. Your contributions will not go unnoticed - you'll have the opportunity to propose and implement enhancements that will improve the performance and reliability of the system, enabling us to deliver world-class services to our customers. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior Administrator to Architect. We have training and upskilling programs that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, you're open and borderless naturally inclusive in how you work with others. Required Technical and Professional Experience: Minimum of 10+ years of Experience in Database Administration Configure Databases in accordance with logical data model. Database users creation with required privileges. Monitor for Database and listeners availability. Execute object DDL to create database objects. Execute DBMS system tasks to manage application database objects. Assist in debugging application performance issues. Perform SQL query tuning to improve performance. Execute explain plans as requested by Apps teams. Provide application upgrade support for minor releases. Assist in debugging of application related issues. Execute DLL for Database objects with scripts provided by apps teams. Provide application database upgrade support Execute data manipulation (insert, update, delete) / Transformation, masking, scrubbing scripts provided by apps/dev team. Provide response Time SLA attainment analysis for all the reported incidents. Check the Top sessions and SQLs using more CPU and high IO. Periodically check the tables without PK or indexes or having more indexes. Check tables need partitioning. Check the database/schema sizes periodically to know the rate of data growth. Manage Database Incidents using the Air Canada Incident Management process Preferred Technical and Professional Experience: Create and maintain standard operating procedures and documentation as appropriate. Perform data archival and purging as per the capacity planning report with assistance from application owners. Provide Change Success report. Use appropriate Change Management process and tools. Provide RCA resolution and submission within agreed timelines. Work with Physical DBAs on software Upgrades & Fixes by following the appropriate Change Management Process. Work closely with application and physical DBA teams to assist where applicable. Create and maintain logical database standards and policies. Monitor application sessions for transaction volumes, response times, concurrency levels, etc.
You're good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, you're open and borderless naturally inclusive in how you work with others. Required Technical and Professional Experience 8+ Years of experience in L4 Design, deploy, Installation, configuration and administration of Active Directory Domain controllers, DHCP, DNS, GPO, DFS, SCOM. Deep expertise within specific technology domain areas (e.g., software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) Enterprise IT application experience Hands-on experience in at least one of the following: software development, DevOps engineering, systems administration, or systems architecture in public cloud AWS domain In-depth knowledge of Windows and Linux Operating Systems Must have experience driving for engineering solutions and working across teams Extensive experience and judgment to plan and accomplish goals Ability to apply general rules to specific problems to produce conclusions and responses. Ability to communicate effectively, both verbal and written Strong process improvement experience Preferred Technical and Professional Experience In depth knowledge of Amazon cloud hosting architecture with experience with AWS and Azure is a bonus Exceptional judgment and decision-making abilities Familiar with a variety of IT concepts, practices, and procedures Knowledge of design techniques, tools, and principals involved in production of precision technical plans, blueprints, drawings, and models Logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems Strong analytical and problem-solving skills with high attention to detail
Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, you're open and borderless naturally inclusive in how you work with others. Required Technical and Professional Experience 7+ years of experience in Design, configure, and manage NetApp File, Block, and Object storage solutions. Implement and manage CIFS and NFS file shares effectively. Handle SAN devices, including installation, configuration, and management. Administer FC switches, blade chassis FC devices, and execute FC zoning for storage volumes. Perform cross-site replication for disaster recovery data and manage volume replication jobs. Monitor and optimize storage performance for production and development environments. Participate in and support capacity planning and development of long-term strategic goals for enterprise storage in conjunction with data owners and department managers. Work with systems and database administrators to implement storage architectures using industry best practices. Install and configure storage devices and corresponding software. Implement redundant systems, policies, and procedures for disaster recovery and archiving to ensure data protection and integrity. Establish appropriate end-user access control levels for stored data. Perform tasks necessary to fulfill service level agreements with end-users regarding storage allocations, limitations, security, and availability. Perform and test backups and restores to ensure enterprise data protection. Communicate and enforce data storage retention policies through system procedures. Follow change control, incident response, and testing processes for storage appliances and software modifications. Monitor, analyze, and predict trends for storage equipment performance, space allocation, and data growth; recommend enhancements. Develop routines for end-users to facilitate storage best practices, including desktop storage administration. Research and recommend storage products, services, and standards to support procurement and development efforts. Stay informed on storage laws, trends, and issues, including emerging technologies and best practices. Ensure storage measures and equipment adhere to all applicable laws and regulations. Perform storage server/database transaction and security audits, mitigating identified security threats. Create reports in response to business user needs. Develop, document, and maintain operational processes and tasks. Manage and/or provide guidance to junior team members. Manage, design, configure, and implement NetApp storage and ISILON Experience in handling CIFS and NFS file shares. Perform activities related to installing, configuring, and managing SAN devices, storage, and fiber switches. Administer FC switches and blade chassis FC devices. Execute FC zoning for development and production storage volumes. Manage snapshots and recovery methods for storage volumes. Execute cross-site replication of DR data and supervise volume replication jobs. Oversee IO performance of production and development database LUNs. Provide architectural and performance recommendations to DBAs and Ops teams. Preferred Technical and Professional Experience Good scripting knowledge (Perl and Shell). Open to working stretched shifts, 24x7 rotations, odd hours, and weekends as per work requirements. Strong technical support skills for troubleshooting and implementing global infrastructure solutions. Exceptional judgment and decision-making abilities Provide Tier 2/3 support for backup server issues as required.
The Role Have you been wanting to get into IT but don't have tech experience, this could be your gateway. Do you love how it feels to help someone solve a problem Want a chance to see lots of career options up close before you choose your path forward Then there's a good chance you'll love being a Customer Service Representative at Kyndryl. Being great in this job is less about your resume and more about your personality. We are looking for friendly, helpful, and empathetic people who have an interest in technology but not necessarily tech experience. As a Customer Service Representative, you'll be the face and voice of Kyndryl, helping customers solve their problems every day. A Customer Service Representative combines the know-how of tech support with problem solving and customer service, so bring your people skills and we'll teach you the rest. It's a fun and fast-paced role where you'll start learning and contributing right away. The first month, you learn the ropes and get set up with one client on production. Soon, you'll be multi-tasking and providing interactive solutions (chat, email, MS Teams) while treating our customers to concierge-level care. You will also work with back-office teams to handle escalations. This is your chance to work alongside senior co-workers who will share their knowledge. As you interact with many different people on a variety of problems, you'll grow your experience, skill, and grasp of what other job roles do. In addition, there are plentiful opportunities to find and work with mentors. You can become an expert with Microsoft 365, especially Excel, and get trained on a variety of different platforms. And you can earn certifications including Google Cloud, Azure, Microsoft, etc. In fact, the learning opportunities are what most people like best about this role. It's fun, challenging, and fast-paced you definitely won't be bored! Your future at Kyndryl This is a true start here, go anywhere opportunity. As you get a close-up look at a wide variety of Kyndryl job roles, you can choose your career path. Many have moved up to the 2nd or 3rd level escalation team. Others go on to further education/certifications and more senior or technical roles. Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, you're open and borderless naturally inclusive in how you work with others. Required Skills and Experience Knowledge of Windows, Mac, or Linux operating systems Support help desk and Customer support knowledge. 3+ Years of exp in Mac, Windows or Linux OS Troubleshooting and problem-solving skills Active listener with flexibility to modify approach and adapt to customer needs. Preferred Skills and Experience Experience modifying approaches and adapting to customer needs. Bachelor's Degree.
The Role Join Kyndryl as an Application Consultant and become a catalyst for innovation and transformation. In this role, you'll be at the forefront of driving change and enabling our customers to harness the power of technology to achieve their wildest ambitions. From revolutionizing healthcare to shaping the future of finance, you'll collaborate with a diverse range of industries, tailoring cutting-edge solutions to meet each customer's unique needs. As a trusted advisor, you'll forge strong relationships with our customers, gaining deep insights into their business objectives and long-term aspirations. Armed with this understanding, you'll provide expert guidance on how technology can be leveraged to propel them towards unprecedented success. From aligning processes to technology to developing and deploying bespoke solutions, you'll be the visionary architect behind their digital transformation journey. Your expertise in application development and deployment best practices will ensure seamless integration and optimized performance. In this role, your impact will be immense. You'll conduct thorough needs assessments, uncovering the requirements for new applications or upgrades to existing ones, and document these specifications with utmost precision using cutting-edge Business Analysis (BA) methodologies. Whether it's crafting comprehensive use cases, tracing requirements meticulously, or visualizing process flows, your attention to detail will be unmatched. Drawing upon your exceptional analytical prowess, you'll gather requirements from stakeholders and masterfully translate them into functional and nonfunctional specifications. As the driving force behind our customers application modernization endeavors, you'll guide them through every step of the process, ensuring their systems are future-proofed and optimized for success. Your expertise will also come into play as you assist customers in selecting and customizing the perfect packaged solutions to fulfill their unique business needs. Collaboration will be your cornerstone as you work closely with application architects and development staff to bring your visions to life. Your keen eye for detail will shine as you analyze requirements, meticulously plan design and implementation work, all while adhering to time, cost, and quality targets. You'll consult with customers on compatibility challenges, such as hardware and operating system considerations, data conversion processes, and training requirements, offering them holistic solutions that align seamlessly with their budgets. In this fast-paced environment, you'll have the exhilarating responsibility of helping customers choose between multiple applications, including packaged solutions. Your sharp insights and discerning judgement will empower them to make informed decisions that drive their organizations towards unprecedented heights. Our consultants are restless for innovation. They are at the edge of technology, changing the way our customers implement business solutions so, if you're a problem-solver, an innovative thinker, and a self-starter with a passion high impact assignments which align technology to business outcomes, then we want to hear from you! Apply today to join our dynamic team that has a host of exciting projects and customers waiting for you to work with them to solve complex transformation puzzles through technology. Your Future at Kyndryl As an Application Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth. Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, you're open and borderless naturally inclusive in how you work with others. Required Skills and Experience 5+ years of experience in application development and deployment 5+ years in application migration and modernization 5+ years in application architecture, middleware and data experience Hands on experience in development and production support using Java Spring boot framework in agile setup. Solid experience in API development and support. Deep understanding of core programming principles. Prior experience in supporting and developing APIs using Microservices architecture and container-based development. Working knowledge of Github and DevOps. Experience with the Azure public clouds will be a plus point Experience in Elasticsearch-Logstash-Kibana or WSO2 will be a plus.
The Role Join Kyndryl as a Social Data Analyst where you will unlock the power of data to drive strategic decisions and shape the future of our business. As a key member of our team, you will harness your expertise in social listening and analytics, business fundamentals, and communication to uncover valuable insights and transform raw data through social tools and secondary research into rigorous visualizations and compelling stories. In this role, you will have the opportunity to work closely with our field marketers, customer partners and accounts team as part of a top-notch team. You will dive deep into vast datasets, unraveling the mysteries hidden within, and discovering trends and patterns that will revolutionize our stakeholders understanding of their customers landscapes. Armed with your advanced analytical skills, you will draw compelling conclusions and develop data-driven insights that will directly impact their decision-making processes. Your role goes beyond traditional data analysis. You will be a trusted advisor, utilizing your social domain expertise, critical thinking, and consulting skills to unravel complex business problems and translate them into innovative solutions. Your proficiency in cutting-edge social tools and techniques will empower you to gather, explore, and prepare data ensuring it is primed for analysis, business intelligence, and insightful visualizations. Collaboration will be at the heart of your work. As a Social Data Analyst at Kyndryl, you will collaborate closely with cross-functional marketing teams, pooling together your collective expertise to gather, structure, organize, and clean data. Together, we will ensure the data is in its finest form, ready to deliver actionable insights. Your unique ability to communicate and empathize with stakeholders will be invaluable. By understanding the business objectives and success criteria of each project, you will align your data analysis efforts seamlessly with our overarching goals. With your mastery of business valuation, decision-making, project scoping, and storytelling, you will transform data into meaningful narratives that drive real-world impact. At Kyndryl, we believe that data holds immense potential, and we are committed to helping you unlock that potential. You will have access to vast repositories of data, empowering you to delve deep to determine root causes of defects and variation. By gaining a comprehensive understanding of the data and its specific purpose, you will be at the forefront of driving innovation and making a difference. If you are ready to unleash your analytical ability, collaborate with industry experts, and shape the future of data-driven decision making, then join us as a Data Analyst at Kyndryl. Together, we will harness the power of data to redefine what is possible and create a future filled with limitless possibilities. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, you're open and borderless naturally inclusive in how you work with others. Required Skills and Experience 8-10 years of experience in social listening and analytics space. Excellent experience in social listening tool (Sprinklr or similar platforms) and analytics skills Excellent overall problem-solving, analytical, and critical-thinking skills Communication and presentation skills, with the ability to convey complex data insights to both technical and non-technical audiences Ability to manage multiple projects simultaneously, while maintaining a high level of attention to detail Preferred Skills and Experience Degree in a quantitative discipline, such as industrial engineering, finance, or economics Knowledge of social platforms (blogs, forums, new media etc) and tools and programming languages (e.g. Boolean, Python, R, or SQL) for query building within the tool or secondary research Professional certification related to social listening and analytics
The Role The consultant is responsible for leading the technical assessment and implementation of Microsoft solutions to clients. This role involves direct or indirect communication with clients, making it crucial for assessing and evaluating the delivery of Microsoft services. The consultant's primary duties include advising clients on the best solutions, implementing and migrating these solutions, and ensuring that the client's requirements are met effectively. They work closely with the teams to maintain quality and efficiency throughout the project lifecycle. Additionally, the consultant plays a significant role in transitions and transformations of new accounts, providing technical guidance and support to other analysts as needed. The consultant will develop a detailed migration strategy, including risk mitigation, pilot testing, and phased rollouts. They will provide architectural guidance to ensure secure and seamless migration of Power Platform solutions and related services. Additionally, the consultant will lead workshops with stakeholders to gather requirements and ensure alignment between business goals and technical solutions. The consultant's development skills include developing and maintaining applications using Microsoft Power Apps, automating business processes and workflows using Microsoft Power Automate, and creating data visualization and reporting solutions using Power BI. They will collaborate with business stakeholders to gather requirements and deliver custom solutions, integrate Power Platform solutions with other Microsoft services and third-party applications, and ensure that solutions are scalable, maintainable, and secure. Key responsibilities included: As a Power Platform Migration Specialist: Analyse, plan, and execute migrations of Power Platform components (Power Apps, Power Automate, Power BI) from multiple source M365 tenants to a central target tenant. Collaborate with technical teams to map dependencies between Power Platform solutions and SharePoint Online, Microsoft Teams, and other M365 services. Use migration tools and custom scripts to migrate Power Platform solutions, ensuring minimal downtime and data integrity. Validate and troubleshoot post-migration functionality of Power Apps, Flows, and other integrations. Document pre- and post-migration configurations, ensuring complete alignment with business requirements. Design a scalable and unified Power Platform architecture for the central target tenant, considering integrations with SharePoint Online, Microsoft Teams, and Azure. Define best practices for Power Platform governance, data loss prevention (DLP), and app lifecycle management post-migration. Develop a detailed migration strategy, including risk mitigation, pilot testing, and phased rollouts. Provide architectural guidance to ensure secure and seamless migration of Power Platform solutions and related services. Lead workshops with stakeholders to gather requirements and ensure alignment between business goals and technical solutions. Development Skills Include: Develop and maintain applications using Microsoft Power Apps. Automate business processes and workflows using Microsoft Power Automate. Create data visualization and reporting solutions using Power BI. Collaborate with business stakeholders to gather requirements and deliver custom solutions. Integrate Power Platform solutions with other Microsoft services and third-party applications. Ensure solutions are scalable, maintainable, and secure. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, you're open and borderless naturally inclusive in how you work with others. Required Technical and Professional Expertise Minimum of 10+ years of experience in IT with strong understanding of the Power Platform, including Power Apps (both Canvas and Model-driven), Power Automate, and Power BI. Proficient in Programming Languages: C#, JavaScript, PowerShell, REST API Hands-on experience with SharePoint Online, Microsoft Teams, and other M365 services is essential. knowledgeable about tenant-to-tenant migration tools and techniques, such as ShareGate and Quest. Familiarity with Azure services like Logic Apps, Azure Functions, and API Management for Power Platform integrations is also required. proficiency in creating and managing Data Loss Prevention (DLP) policies, environment strategies, and licensing considerations is crucial. Ability to analyses complex dependencies and inter-connectivity between M365 services during migration. Expertise in troubleshooting issues related to Power Platform applications and workflows post-migration. Preferred Technical and Professional Expertise Microsoft Power Platform certifications (e.g., PL-400, PL-600). Microsoft 365 certifications (e.g., MS-100, MS-101). Experience with large-scale M365 tenant migrations and Power Platform optimization. Strong understanding of security and compliance requirements in the M365 ecosystem. Excellent communication skills for liaising with cross-functional teams and stakeholders. Ability to lead technical teams and mentor junior engineers.
The Role Are you ready to dive headfirst into the captivating world of data engineering at Kyndryl As a Data Engineer, you'll be the visionary behind our data platforms, crafting them into powerful tools for decision-makers. Your role Ensuring a treasure trove of pristine, harmonized data is at everyone's fingertips. As a Data Engineer at Kyndryl, you'll be at the forefront of the data revolution, crafting and shaping data platforms that power our organization's success. This role is not just about code and databases; it's about transforming raw data into actionable insights that drive strategic decisions and innovation. In this role, you'll be engineering the backbone of our data infrastructure, ensuring the availability of pristine, refined data sets. With a well-defined methodology, critical thinking, and a rich blend of domain expertise, consulting finesse, and software engineering prowess, you'll be the mastermind of data transformation. Your journey begins by understanding project objectives and requirements from a business perspective, converting this knowledge into a data puzzle. You'll be delving into the depths of information to uncover quality issues and initial insights, setting the stage for data excellence. But it doesn't stop there. You'll be the architect of data pipelines, using your expertise to cleanse, normalize, and transform raw data into the final dataseta true data alchemist. Armed with a keen eye for detail, you'll scrutinize data solutions, ensuring they align with business and technical requirements. Your work isn't just a means to an end; it's the foundation upon which data-driven decisions are made and your lifecycle management expertise will ensure our data remains fresh and impactful. So, if you're a technical enthusiast with a passion for data, we invite you to join us in the exhilarating world of data engineering at Kyndryl. Let's transform data into a compelling story of innovation and growth. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, you're open and borderless naturally inclusive in how you work with others. Required Skills and Experience The candidate should have a total of 8+ years of overall experience, with approximately 5+ years of relevant experience in Cloudera. Expertise in data mining, data storage and Extract-Transform-Load (ETL) processes Cloudera Hadoop admin or support L2 Knowledge Certification Hadoop Administration Certification RedHat Linux Administration mySQL/postgreSQL knowledge VMware Virtualization knowledge preferred Knowledge on Pure and Isilon storage, S3 file systems is added-advantage Must be able to engage with technical people but also with semi-technical senior stakeholders and customer's application team Well-versed knowledge on Network, Storage and API's creation and debugging Experience of the following would be useful but is not essential: Containerisation (Docker/ Kubernetes) System admin and tuning of Linux based servers MySQL/Cassandra/ElasticSearch Database administration Cloud platform solutions (AWS/GCP/Azure) Excellent problem-solving, analytical, and critical thinking skills Ability to manage multiple projects simultaneously, while maintaining a high level of attention to detail Communication Skills: Must be able to communicate with both technical and non-technical colleagues, to derive technical requirements from business needs and problems Preferred Skills and Experience Experience working as a Data Engineer and/or in cloud modernization Experience in Data Modelling, to create conceptual model of how data is connected and how it will be used in business processes Professional certification, e.g., Open Certified Technical Specialist with Data Engineering Specialization Cloud platform certification, e.g., AWS Certified Data Analytics Specialty, Elastic Certified Engineer, Google Cloud Professional Data Engineer, or Microsoft Certified: Azure Data Engineer Associate Understanding of social coding and Integrated Development Environments, e.g., GitHub and Visual Studio Degree in a scientific discipline, such as Computer Science, Software Engineering, or Information Technology
The Role Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance If so, look no further Kyndryl is seeking a Network Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks. As our Network Support Specialist, you'll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever-changing nature of technology, you'll be constantly learning and growing in your role. You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. You'll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible. If you're ready to take on a fast-paced and rewarding role in the world of network support, apply to join the Kyndryl team today! Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, you're open and borderless naturally inclusive in how you work with others. Required Skills and Experience Proven knowledge and experience in trouble-shooting, switching, and routing 2+ years of working experience in Networking Minimum CCNP certification or equivalent knowledge Experience with Network security, WAN Working knowledge of ITIL Preferred Skills and Experience Experience with BGP, Software Defined Networking (SDN) based on Cisco ACI, Checkpoint/Cisco Firepower firewalls, F5 load Balancers, NSX Experience with Ansible automation Bachelor's Degree.
The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally figuring it out. This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn't specific to any one platform, so you'll need a good feel for all of them. And because of this, you'll experience variety and growth at Kyndryl that you won't find anywhere else. You'll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That's the kind of impact you can have! This is a project-based role where you'll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you'll find the right opportunities and a buddy to support your growth. Boredom Trust us, that won't be an issue. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you'll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, you're open and borderless naturally inclusive in how you work with others. Required Technical and Professional Experience 7+ Years of experience in RedHat OpenShift Container (mandatory), 3+ years of experience in sysdig, ArgoCD, Podman, Helm, Github. Ticketing tool ServiceNow. Provide technical support to healthcare client using RedHat OpenShift container orchestration platform, with a focus on deployments in the healthcare industry. Possess working knowledge of Kubernetes, ServiceMesh, Certificates Management, Kubernetes Persistent Storage, SDS and more Troubleshoot and resolve OpenShift cluster issues, including pod failures, network issues, storage problems, and security vulnerabilities. Work with clients to identify the root cause of problems, implement solutions, and ensure ongoing stability. Stay up-to-date on the latest OpenShift features and functionality, including security best practices. Keep the clusters up to date on patching upgrades Collaborate with development and product teams to identify and resolve systemic issues. Maintain a strong understanding of HIPAA and other healthcare compliance regulations as they pertain to OpenShift deployments. Working knowledge of OnPrem and Cloud based OpenShift deployments OpenShift Integration: Maintain and troubleshoot integrations between OpenShift clusters and external systems, including logging platforms (e.g., ELK Stack), monitoring tools (e.g., Prometheus, Grafana), and Incident alerting systems (e.g., ServiceNow, PagerDuty, ServiceNow). Configure and manage OpenShift routes and services for communication with external applications. DevOps Expertise: Possess a working knowledge of DevOps principles and CI/CD pipelines. Understand and be able to troubleshoot deployments using Argo CD, Jenkins or similar tools. Preferred Technical and Professional Experience Exceptional judgment and decision-making abilities Ready to work on North America EST/PST Familiar with a variety of IT concepts, practices, and procedures Knowledge of design techniques, tools, and principals involved in production of precision technical plans, blueprints, drawings, and models Logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems Strong analytical and problem-solving skills with high attention to detail Being You Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you and everyone next to you the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
You're good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, you're open and borderless naturally inclusive in how you work with others. Required Skills and Experience 6-7 years of experience in managing and configure Firewalls like Fortigate, Aruba 10K and Sofos Support of the network security infrastructure, including firewalls, intrusion prevention, web security, email security, denial of service, SSL , access management, and Client VPNs.( fortigate firewall, tipping point IPS, RAD, DDOs) Analyze security logs and incidents to identify potential threats and vulnerabilities. Collaborate with the incident response team to investigate and remediate security incidents. Strong understanding of web application vulnerabilities (e.g., OWASP Top Ten). Proficiency in security protocols, firewalls, intrusion detection systems, and network security. Familiarity with scripting languages (e.g., Python, Bash) for automation tasks. Excellent analytical and problem-solving skills. Preferred Skills and Experience Valid and current certification in: CRISC Certified in Risk and Information System Controls ; CGEIT Certified in the Governance of Enterprise IT ; CERA Chartered Enterprise Risk Analyst; CISM Certified Information Security Manager; CISA Certified Information Security Auditor; CISSP Statistical analysis and models Basic skills in network, compute, cloud computing Understanding and daily use of Microsoft Office 365 Suite and other productivity tools (e.g., Excel, Word, PowerPoint, SharePoint) to accomplish audit and compliance related tasks Experience with project management and ability to manage security initiatives or projects