Mail Administrator - Assistant Manager

(Department is missing)

Education – Bachelor's degree in computer science or information technology

Experience – 8 to 9 years

Job Location – Ahmedabad

Expected Technical Qualification:

• Hands-on experience and administration

  of

  MS Exchange Online (Plan 2 for O365), MS O365 E1 Licenses, O365 E3, Microsoft Defender for Office 365, M365 Copilot, EMS E3, Entra ID P1, OneDrive, SharePoint.
• Manage and maintain user mailboxes, distribution lists, shared mailboxes, and resource mailboxes
• Configure and troubleshoot email flow

  s

  , spam

  filtration

  and malware protection
• Implement and manage email retention policies, archiving, and compliance settings
• Monitor email system performance and address any issues promptly
• Perform regular health checks and proactive maintenance of the Exchange Online environment
• Manage user accounts, groups, and organizational units (OUs).
• Implement and enforce password policies and multi-factor authentication (MFA)
• Manage user and group licensing within the Microsoft 365 environment
• Maintain and update user profiles and attributes
• Enroll and manage devices (desktops, laptops, mobile devices) using Microsoft Intune.
• Implement and enforce mobile device management (MDM) and mobile application management (MAM) policies.
• Deploy and manage applications through Intune
• Configure and manage Azure Information Protection (AIP) policies for data classification and protection.
• Manage Teams users, channels, and teams, Configure and manage Teams settings and policies, Troubleshoot Teams related issues (e.g., audio/video, connectivity), Manage guest access and external collaboration within Teams

Preferred if:

• Graduate + relevant certifications (e.g., MCSE)
• Microsoft certifications related to Microsoft 365 (e.g., Microsoft 365 Certified: Administrator Associate)
• Experience with PowerShell scripting for O365 administration
• Knowledge of hybrid Exchange environments
• Experience with data migration to O365