Job Description

The Opportunity If you are a talented and driven person with experience in the domain of Natural Language Processing/ Spoken Language Understanding and want to join a high-impact team at the core of Observe.AIs mission, then this role is for you! This is a highly challenging role that exposes one to state-of-the-art Machine Learning and Deep Learning algorithms in the domain of NLP and to the challenges of building a world-class ML platform in production. You will contribute to building industry-leading AI-powered products for Observe.AI leveraging the latest technologies in NLP and architecting/ implementing high throughput/ low latency/ scalable ML systems. If you are excited about building and owning cutting-edge ML-powered product capabilities, and working on both algorithms as well as platforms, you ll love the job! What you ll be doing Design & develop state-of-the-art AI capabilities end-to-end from conception to production for Observe.AI s product offerings, in a fast-paced startup environment. Work with cutting-edge tools and technologies in Machine Learning, Deep Learning & Natural Language Processing, including Large Language Models and related emerging technologies. Contribute to both ML modeling as well as building/ maintaining production systems that power AI capabilities on the product. Optimize ML models and processing pipelines for performance, cost-effectiveness, and scale Work with a world-class ML team in building exciting stuff, mentor juniors, and influence peers/ stakeholders. Collaborate cross-team with engineers, product managers, customer-facing teams, and customers to understand pain points and business opportunities to build the right solution for the right problem. Keep up-to-date with the latest ML/ DL/ NLP literature and influence the technological evolution of the Observe.AI NLP platform. Contribute to the community through tech blogs and publishing papers in ML/ NLP conferences like EMNLP, ACL, etc. What you bring to the role Bachelor s or Master s degree in Computer Science or related disciplines from a top-tier institution with exposure to ML/ DL/ NLP. 1+ years of industry experience in building large-scale NLP systems. Strong understanding of the fundamentals of ML and NLP, and practical aspects of building ML systems in production; backed by extensive hands-on experience in building/ scaling customer-facing ML/ NLP applications. Good understanding of recent trends in NLP around transformers, language models, textclassification, generative approaches for NLP, prompting techniques, question answering, information retrieval, etc. Excellent implementation skills in Python and Machine Learning Frameworks such as Pytorch,Tensorflow, HuggingFace, etc., and deploying/ maintaining machine learning models in production. Ability to provide thought leadership in one or more technical areas of interest to Observe.AI, and influence product development Excellent communication, collaboration skills, and presentation skills. Experience with Spoken Language Understanding is a plus Published papers in top NLP conferences or workshops are a plus Relevant open-source contributions are a plus. Compensation, Benefits and Perks Excellent medical insurance options and free online doctor consultations Yearly privilege and sick leaves as per Karnataka S&E Act Generous holidays (National and Festive) recognition and parental leave policies Learning & Development fund to support your continuous learning journey and professional development Fun events to build culture across the organization Flexible benefit plans for tax exemptions (i.e. Meal card, PF, etc.)