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Emmvee Group logo

Mac Support and IT Support

0 years

0 Lacs

bengaluru karnataka india

Posted:1 day ago| Platform: Linkedin logo

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Skills Required

support installation software documentation patch testing training network service communication

Work Mode

On-site

Job Type

Full Time

Job Description

Job description

Technical skills

Soft/General Skills

  • Ensuring minimal disruption to IT environment.
  • Technical support to users
  • Setup Clients Mac IOS (Mac book/System)
  • Installation of Client application.
  • Troubleshoots hardware and software issues.
  • Install and trouble shoot OS and Mac OS
  • Documentation/Records logs- rendered support.
  • Software patch testing/management
  • Firmware and driver testing/updating.
  • Trouble shoot Client networks.
  • Training users; if any
  • BCP/DR activities
  • Comp Hardware
  • CCTV support
  • Technical documentation
  • Info/e security
  • Ticketing tools
  • Various OS
  • Documentation
  • Network basics.

  • Customer service skills.
  • Good Analytical
  • faster tech learning
  • Time management
  • Follow processes.
  • Strong documentation
  • Good communication skills (written and verbal)
  • Multi-tasking
  • Team Player

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