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Logistics Coordinator

Logistics Coordinator

Rentomojo

1 - 5 years

3 - 4 Lacs

mumbai

Posted:1 day ago| Platform:

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Skills Required

outbound logistic coordinator warehouse operational excellence scheduling logistics operations management monitoring data entry

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Logistics Coordinator is responsible for managing and coordinating daily logistics operations at the Hoskote Warehouse. Key responsibilities include vehicle dispatch planning, route optimization, order scheduling, coordination with drivers and third-party partners, handling customer queries, monitoring

vehicle movement, and managing in-transit issues. The role also involves ensuring timely pickups and deliveries, minimizing vehicle costs and damages, and collaborating with the warehouse team to resolve

order errors or cancellations.

Key Responsibilities:

The logistics coordinator will be responsible for coordinating and managing the logistics operations in particular locations.

The key responsibilities include:

Coordinating vehicle dispatch and ensuring timely delivery and pickup
Monitoring vehicle movement and tracking
Handling customer calls for scheduling orders and addressing queries
Planning daily routes for efficient delivery
Scheduling and monitoring urgent pickups
Controlling vehicle costs
Following up and resolving customer escalations via email
Managing vehicle arrangement and maintenance
Training and developing support staff
Controlling in-transit damage
Coordinating with the warehouse team to address errors and cancellations
Alternative order planning in case of in-transit cancellation

Candidate Qualifications:

Good communication skills in English and Hindi
Strong problem-solving abilities
Flexibility to work in different shifts
Ability to coordinate with third-party business partners, drivers, and customers
Excellent knowledge of logistics processes and tools
Proficiency in data entry
Comfortable with outbound calls
Strong decision-making and coordination skills with internal teams

Required Skills:

Good communication in English and Local Language (Mandatory)
Problem-solving ability
Flexibility in working for different shifts
Coordination with 3rd party business partners and handling drivers and customer calls
Excellent process knowledge/tools

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Logistics Coordinator