Job
Description
Responsibilities and Job Description The IT responsible controls, coordinates and supports IT activities of a location. Provides IT services based on Corporate guidelines and in accordance with the Continental IT management. She/he is responsible for planning and operating all IT applications of the locations in correspondence with the Divisions IT strategy. Support local/regional in digitalization projects and industry 4.0 projects. Support the implemention of production management systems and be able to apply new technologies to meet the needs of smart factory. Use digital tools to solve problems or provide related support. Manage local IT Projects Support and implement global projects in Local Locations. Develop and optimize IT processes to compliant with cyber security. Hands on experience in Windows and MacOS, including VM platform. Experience in PowerBI, Basic Knowledge in Mendix, RPA & Local Code Application IT Training to Local Users Support user departments in dealing with applications and systems Actions to ensure compliance with agreed-upon standards Co-Ordinating with IT Service Desk. Desktop Management, Mail Service Management, Server Management, Local Area Network Engineering: Interface to Non-Continental-Server and Clients service provider Control external provider in terms of contractually agreed-upon service level / performance standards Advices on questions touching on data protection, Cybersecurity and data security. Co-Ordinating with Central IT Team for IT Services. MS 365 Tool Knowledge (Outlook, OneNote, MS Team, OneDrive etc.) Qualification Requirement Good communication in English & Hindi Bachelor Degree in Information Technology with Minimum 5 years of experience Familiar with IOT, RFID Technology, etc Familiar with SAP, Medix, RPA Knowledge in PowerBI Strong Sense of Teamwork & Problem Solving Knowledge about IT Service Management (ITSM) concepts and processes Desktop Management (OS, Software, Remote Control, Asset management, Service Desk setup). Windows Server Management (DNS, DHCP, Exchange, Proxy, Radius, Active Directory, Group Policy, Print, Backup etc.) Windows Client OS & Microsoft office and Client applications Desktop Management (OS, Software, Remote Control, Asset management) Local Area Network basic knowledge and hands on support (WAN, SD WAN, Firewall, Topology, Cabling, Fibre etc.) Knowledge about IT Service Management (ITSM) concepts and processes Experience in implementing IT Projects Well-developed communicative skills, ability to work in Team IT Hardware Troubleshooting (HP, Dell etc.)
