Job
Description
As a Loan Specialist, you will play a crucial role in assisting borrowers through the loan application process to ensure a seamless digital onboarding experience. Your responsibilities will include: - Verifying borrower information, documents, and income proofs to establish eligibility. - Coordinating with credit analysts for prompt decision-making and loan disbursement. - Maintaining accurate records of borrower interactions, application status, and supporting documentation. - Ensuring compliance with lending policies, provincial loan regulations, and privacy laws. - Responding to borrower queries and resolving issues efficiently while upholding professionalism. - Managing borrower accounts throughout the application, approval, and disbursement stages. - Escalating application discrepancies or high-risk cases to credit or compliance teams. - Contributing to process improvements aimed at enhancing borrower experience and operational efficiency. To excel in this role, you should possess: - Experience in lending, customer service, or financial operations, preferably within digital lending. - Knowledge of Canadian financial regulations related to lending practices. - Strong communication and interpersonal skills to explain the loan application process clearly. - Problem-solving abilities to tackle application challenges effectively. - Organizational skills and attention to detail. - Professionalism, a positive attitude, strong work ethic, and the ability to meet service level agreements. - Fluency in English is essential, with a preference for candidates with a Canadian accent or familiarity with Canadian lending language. This position offers opportunities for full-time, permanent employment. As a Loan Specialist, you will play a crucial role in assisting borrowers through the loan application process to ensure a seamless digital onboarding experience. Your responsibilities will include: - Verifying borrower information, documents, and income proofs to establish eligibility. - Coordinating with credit analysts for prompt decision-making and loan disbursement. - Maintaining accurate records of borrower interactions, application status, and supporting documentation. - Ensuring compliance with lending policies, provincial loan regulations, and privacy laws. - Responding to borrower queries and resolving issues efficiently while upholding professionalism. - Managing borrower accounts throughout the application, approval, and disbursement stages. - Escalating application discrepancies or high-risk cases to credit or compliance teams. - Contributing to process improvements aimed at enhancing borrower experience and operational efficiency. To excel in this role, you should possess: - Experience in lending, customer service, or financial operations, preferably within digital lending. - Knowledge of Canadian financial regulations related to lending practices. - Strong communication and interpersonal skills to explain the loan application process clearly. - Problem-solving abilities to tackle application challenges effectively. - Organizational skills and attention to detail. - Professionalism, a positive attitude, strong work ethic, and the ability to meet service level agreements. - Fluency in English is essential, with a preference for candidates with a Canadian accent or familiarity with Canadian lending language. This position offers opportunities for full-time, permanent employment.
