Collection Strategy Manager Skillventory

4.0 - 9.0 years

13 - 19 Lacs

mumbai

Work from Office

Roles and Responsibilities Develop and implement collections strategies to optimize portfolio performance, ensuring compliance with regulatory requirements. Collaborate with cross-functional teams to design and deliver targeted collection campaigns, leveraging digital channels where feasible. Analyze market trends, competitor activity, and customer behavior to inform strategy development and improvement initiatives. Monitor key performance indicators (KPIs) related to collections efficiency, delinquency rates, and recoveries. Design and maintain effective relationships with key stakeholders, including customers, internal partners, and external vendors. Desired Candidate Profile 4-9 years of experience in Collections Strategy Management or a related field within the financial services industry. Proven track record of developing successful collections strategies that drive business results without compromising customer satisfaction. Strong understanding of loan products, credit risk management principles, and regulatory requirements governing debt collection practices. Excellent analytical skills with ability to interpret complex data sets and develop actionable insights for informed decision-making.

Posted 1 week ago

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Loan Officer WeMakeScholars

2.0 - 5.0 years

2 - 5 Lacs

Hyderabad, Telangana, India

On-site

Understanding the education loan product, process & underwriting criteria of various banks. Evaluating student profiles based on their financial strength, shortlisting the right lender option & initiating the loan process accordingly. Coordinating with the student & the lender at every step in the process, until their loan gets sanctioned. Ideal Candidate: Youll be a great fit at WeMakeScholars if you: Have the ability to pitch to customers with good communication skills & most importantly strong convincing skills. Have an interest in Banking Finance. Are a quick learner & love improving yourself based on feedback. Love startup culture.

Posted 2 weeks ago

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Ops Support Specialist 5 - Chennai Citi

2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

The Ops Support Specialist role involves providing operations support services, which include record/documentation maintenance, account maintenance, and coordinating the opening of accounts with the Operations - Core Team. You will act as a liaison between operations staff, relationship managers, project managers, custodians, and clients. Your main objective is to offer day-to-day operations support in line with Citi's operations support infrastructure and processes. Your responsibilities will include conducting business analysis and documenting current and future states of Client Reports and Advices. You will provide status updates to project participants, create presentations for steering committee updates, and collaborate with Legal & Compliance teams to obtain sign-off on regulatory business requirements. You will play a crucial role as the primary liaison between key business stakeholders and technology, recommending business priorities and advising stakeholders on options, risks, costs, prioritizations, and delivery timelines. Moreover, you will create training sessions, webcast demos, and write User Acceptance Test scripts and business scenarios based on specified requirements. As an Ops Support Specialist, you will manage and maintain project plans, act as the project manager for follow-ups across various departments, and work on multiple projects simultaneously, focusing on delivering regulatory client requirements. Ensuring exceptional client experience by fulfilling client needs is a key behavior expected from all employees, which will be measured by specific metrics. You will need to appropriately assess risks in business decisions, prioritize the firm's reputation, and ensure compliance with laws, rules, and regulations. The preferred qualifications for this role include previous relevant experience, proficiency in Microsoft Office, general knowledge of client reporting in the industry, working knowledge of SQL environments and database queries, proven organization and time management skills, problem-solving abilities, clear and concise communication skills, and experience in Loan product/Mortgage. A Bachelor's degree or equivalent experience is required for this position. Please note that this job description provides an overview of the typical work performed, and other job-related duties may be assigned as necessary. Citi is an equal opportunity and affirmative action employer, encouraging all qualified and interested applicants to apply for career opportunities. If you require a reasonable accommodation due to a disability when using our search tools or applying for a position, please review the Accessibility at Citi information.,

Posted 1 month ago

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