Posted:1 day ago|
Platform:
Work from Office
Full Time
Assist and support Australia PB Coverage team with Domestic and International Listed
Derivatives and OTC Clearing queries
• Manage daily client queries and escalations, navigating the organization for our clients
• Risk management of margins, expiries & market events
• Assist clients with margin, commission, fees and P&L calculations and adjustments
• Prepare and host Client Service reviews and meetings, this entails compiling client metrics
and conducting trend analysis, provide consultation to clients on improving Operational
efficiencies, risk management best practices, industry and regulatory updates, and sending
out call reports to senior management and Business Unit.
• Assist Clearing Sales with sales pitches and Request For Proposal (RFP) responses, this entails
providing clients with operational walkthrough and discussing their operational
requirements, providing clients with clearing solutions and operational efficiency advice,
training and live demos of MS clearing technology
• Partner with Client Onboarding team during the initial onboarding phase to discuss
operational requirements and set ups and handhold clients during initial go live for a
seamless onboarding experience.
• Subject matter expertise for Global Listed Derivatives and OTC Clearing markets, Regulatory
framework, MS client technology and vendor solutions
• Partnership with Global Derivatives Clearing Operations to deliver strategic initiatives for
Australian based clients
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