Linux/Solaris Administration

Role Overview: As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. You will interface with the customer's IT staff on a regular basis, either on-site or remotely, to resolve moderately complex technical problems related to Oracle products. Your job duties will be varied and complex, requiring independent judgment and may involve project lead roles. Your ability to work with customers independently, demonstrate exceptional communication skills, and consistently achieve high levels of customer satisfaction is essential. Key Responsibilities: - Minimum 7+ years of experience in Solaris/Linux Server administration - In-depth knowledge of Supercluster, Exadata, M8-8 Server Administration, Patching, Performance Tuning, and troubleshooting methodologies - PDOM/LDOM configuration, ZFS patching/configuration, Oracle PCA patching & administration - Project delivery for Oracle Engineered System Exadata, ZDLRA, etc., including hardware landscape - In-depth knowledge of Supercluster Exadata features, capacity planning, tuning, and troubleshooting of system components - Oracle Kubernetes administration - Ready and experienced to work in a 24*7 environment - Implement, enforce, and adhere to Disaster Recovery plan for platforms - Maintain Engineering System Standards and Controls - Provide 3rd and 4th level Oracle Engineering Systems support for complex issues - Participate in customer-driven projects - Perform Implementation of Engineering Systems, Management & Support lifecycle management, monitoring, support, disaster recovery, compliance, and standards - Enable Customers to use the Engineering Systems Appliance to leverage its features Qualifications Required: - Bachelor's degree in Computer Science, Engineering, or equivalent experience preferred - Minimum 5 years of related experience - Experience with Oracle's core products, applications, and tools is important - Scripting knowledge and Cloud certification/knowledge are added advantages Additional Details: Oracle is a world leader in cloud solutions, using tomorrow's technology to tackle today's challenges. They have partnered with industry leaders in almost every sector and continue to thrive after 40+ years of change by operating with integrity. Oracle is committed to growing an inclusive workforce that promotes opportunities for all and offers competitive benefits based on parity and consistency. They support their employees with flexible medical, life insurance, and retirement options, and encourage giving back to communities through volunteer programs. Oracle is committed to including people with disabilities at all stages of the employment process and provides accessibility assistance or accommodation for disabilities upon request.,