7.0 - 11.0 years

0 Lacs

navi mumbai, maharashtra

On-site

Role Overview: As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. You will interface with the customer's IT staff on a regular basis, either on-site or remotely, to resolve moderately complex technical problems related to Oracle products. Your job duties will be varied and complex, requiring independent judgment and may involve project lead roles. Your ability to ...

Posted 3 days ago

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Senior Systems Analyst - OS Support Oracle

7.0 - 11.0 years

0 Lacs

navi mumbai, maharashtra

On-site

As a member of the Support organization at Oracle, your main focus will be delivering post-sales support and solutions to our customer base. You will also act as an advocate for customer needs, resolving post-sales non-technical customer inquiries through phone and electronic channels. Additionally, you will be handling technical questions related to the use of and troubleshooting for our Electronic Support Services. Being a primary point of contact for customers, you will play a crucial role in building and maintaining customer relationships with Support. Your responsibilities will include providing advice and assistance to internal Oracle employees on various customer situations and escala...

Posted 1 month ago

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