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6.0 - 10.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
As a member of the Support organization at Oracle, your main focus will be on delivering post-sales support and solutions to Oracle's customer base. In this role, you will act as an advocate for customer needs, resolving post-sales non-technical customer inquiries through phone and electronic communication channels. Additionally, you will address technical questions related to the use of and troubleshooting for Oracle's Electronic Support Services. Being a primary point of contact for customers, you will play a crucial role in nurturing customer relationships with Support. You will also provide guidance and assistance to internal Oracle employees when dealing with diverse customer situations...
Posted 2 weeks ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
As a member of the Support organization at Oracle, your focus is on delivering post-sales support and solutions to the Oracle customer base while advocating for customer needs. You will be responsible for resolving post-sales non-technical customer inquiries through phone and electronic channels, as well as addressing technical questions related to the use of and troubleshooting for our Electronic Support Services. Serving as a primary point of contact for customers, you will play a crucial role in fostering customer relationships with Support and providing guidance to internal Oracle employees on various customer situations and escalated issues. With over 10 years of experience as an Oracle...
Posted 2 weeks ago
10.0 - 12.0 years
0 Lacs
mumbai, maharashtra, india
On-site
About the Business Group: Oracle Customer Success Services is a critical component of our organization, dedicated to ensuring the success of our customers through a comprehensive set of services and solutions. As a member of this team, you will play a vital role in delivering exceptional support and services to our premium customers, helping them maximize the value of their Oracle investments. Responsibilities: Deliver expert-level support and services on Oracle database, engineered systems, and cloud technologies to premium customers Collaborate with customers to ensure they get the best out of our products, covering the entire life cycle of the product, from architecture design to maintena...
Posted 2 weeks ago
6.0 - 10.0 years
0 Lacs
karnataka
On-site
As a member of the Support organization at Oracle, your primary focus will be to deliver post-sales support and solutions to our valued customers. In this role, you will serve as an advocate for customer needs, resolving post-sales non-technical inquiries through phone and electronic communication channels. Additionally, you will address technical questions related to Oracle's Electronic Support Services, providing guidance on troubleshooting and usage. You will play a crucial role as a key point of contact for customers, fostering strong relationships with Support and offering advice and assistance to internal Oracle employees on a wide range of customer situations and escalated issues. You...
Posted 1 month ago
7.0 - 11.0 years
0 Lacs
navi mumbai, maharashtra
On-site
As a member of the Support organization at Oracle, your main focus will be delivering post-sales support and solutions to our customer base. You will also act as an advocate for customer needs, resolving post-sales non-technical customer inquiries through phone and electronic channels. Additionally, you will be handling technical questions related to the use of and troubleshooting for our Electronic Support Services. Being a primary point of contact for customers, you will play a crucial role in building and maintaining customer relationships with Support. Your responsibilities will include providing advice and assistance to internal Oracle employees on various customer situations and escala...
Posted 1 month ago
10.0 - 14.0 years
0 Lacs
hyderabad, telangana
On-site
As a Principal Support Engineer at Oracle, your primary focus will be to deliver strategic technical support to ensure the highest level of customer satisfaction. You will be responsible for resolving post-sales technical questions and troubleshooting issues related to Oracle's Electronic Support Services. Serving as a key point of contact for customers, you will play a crucial role in facilitating customer relationships with Support and providing guidance to internal Oracle employees on various customer situations and escalated issues. In this role, you will utilize automated technology and instrumentation to diagnose, document, and resolve customer issues. You are expected to be an expert ...
Posted 1 month ago
6.0 - 10.0 years
0 Lacs
, India
On-site
We're looking for a talented Cloud Oracle DBA. We're after curious mind, good interpersonal skills, and excellent technical skills in the area of Cloud DBA admin, a good set of hardware (ZDLRA/ZFS) skills is an added advantage. We're after someone who can troubleshoot, apply changes, fix Exa Cloud@customer related problems, think at scale. You should know how Databases, Exadatas are built, what's their memory setup, how processes are interlinked, how to patch it, where to look for errors, what are key activities you need to perform. You should also think at scale, how to manage Exadata cloud@customer connected to hundreds of DBs, mission critical systems. This is a hand-on job.Work with Orac...
Posted 2 months ago
10.0 - 14.0 years
0 Lacs
hyderabad, telangana
On-site
As a Principal Support Engineer at Oracle, you will be a vital member of the Support organization. Your primary focus will be delivering post-sales support and solutions to Oracle customers, while also advocating for customer needs. You will play a crucial role in resolving post-sales technical queries related to Electronic Support Services, serving as a key point of contact for customers and providing guidance to both customers and internal Oracle employees on various customer situations and escalated issues. Your role will involve offering strategic technical support to ensure the highest level of customer satisfaction. You will leverage automated technology and instrumentation to diagnose...
Posted 2 months ago
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