Linux Technical Lead

Job Title: Linux Technical Lead

Location:

Role Overview

We are looking for an experienced

The ideal candidate should have deep expertise in Linux administration, troubleshooting, automation, and operational governance, with proven experience in incident management and leading technical teams in a 24x7 support environment.

Key Responsibilities

• Lead and mentor a team of Linux support engineers to deliver high-quality operations and support.

• Oversee incident, problem, and change management activities in alignment with ITIL processes.

• Act as a

  technical escalation point

  for complex issues related to Linux infrastructure and associated services.

• Ensure SLA adherence for ticket response and resolution (P1, P2 priorities).

• Manage patching, backup, monitoring, and performance tuning across Linux servers.

• Troubleshoot OS, kernel, storage, and network-related issues efficiently.

• Implement and maintain automation scripts for operations using

  Shell, Bash, Ansible, or Python.

• Manage and optimize enterprise monitoring, alerting, and reporting tools.

• Collaborate with cloud, network, and security teams for cross-platform issues and service delivery.

• Perform root cause analysis (RCA) and drive preventive and corrective actions.

• Review configurations, implement best practices, and enforce compliance with security baselines.

• Maintain technical documentation, SOPs, and runbooks for operational readiness.

• Participate in customer discussions, service reviews, and internal governance meetings.

Technical Skills Required

• In-depth experience with

  Linux distributions

  (RHEL, CentOS, Ubuntu, SUSE).

• Strong command of

  system administration, performance tuning, and troubleshooting.

• Hands-on experience with

  automation and configuration management tools

  (Ansible, Puppet, Chef).

• Expertise in

  Shell scripting / Bash, with working knowledge of

  Python

  for automation.

• Experience managing

  Web, Application, and Database servers

  on Linux (Apache, Nginx, Tomcat, MySQL, PostgreSQL).

• Knowledge of

  LVM, SAN/NAS storage configuration, and

  file system management.

• Familiarity with

  virtualization and cloud platforms

  (Azure, AWS, VMware).

• Experience with

  monitoring tools

  such as Nagios, Zabbix, Prometheus, or Grafana.

• Understanding of

  networking fundamentals, firewalls, and load balancers.

• Good understanding of

  security hardening, patch management, and compliance (CIS benchmarks, vulnerability remediation).

Leadership & Soft Skills

• Strong leadership and people management capabilities.

• Ability to guide, motivate, and upskill team members.

• Excellent communication and stakeholder management skills.

• Analytical thinker with strong decision-making and problem-solving abilities.

• Ability to work under pressure and manage critical incidents in a 24x7 environment.

Qualifications

• Bachelors degree in computer science, Information Technology, or related field.

• Red Hat Certified Engineer (RHCE)

  or

  Linux Professional Institute Certification (LPIC-2/3)

  Mandatory.

• ITIL Foundation

  certification or working experience in ITIL-based environments is preferred.

• Cloud certifications (e.g.,

  Azure Administrator,

  AWS SysOps) are desirable.

Work Environment

1. 24x7 Managed Services setup with rotational shift and on-call responsibilities.

2. Exposure to hybrid environments (on-premise and cloud-based Linux systems).

3. Opportunities to work on automation, cloud migration, and infrastructure modernization projects.