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1.0 - 5.0 years
3 - 8 Lacs
Hyderabad
Work from Office
Position: Support Team Lead / Support Executive Location: Hyderabad Employment Type: Full-time Experience Required: 3 and 5+ Years Job Summary: We are looking for a highly capable Support Team Lead with a strong background in Linux systems , SIP , and WebRTC technologies . The ideal candidate will lead a technical support team, ensuring high-quality support delivery, issue resolution, and continuous process improvement. Key Responsibilities: Lead and manage the technical support team, ensuring timely and effective issue resolution. Provide expert-level support for systems involving Linux , SIP protocols , and WebRTC technologies . Collaborate with engineering and product teams to resolve complex customer issues. Monitor support ticket queues and prioritize based on urgency and impact. Mentor team members and provide technical guidance when needed. Document troubleshooting procedures, solutions, and best practices. Drive process improvements to enhance customer satisfaction and support efficiency. Ensure service level agreements (SLAs) are met consistently. Mandatory Skills: Strong hands-on experience with Linux administration and troubleshooting In-depth knowledge of SIP (Session Initiation Protocol) Experience with WebRTC-based applications and debugging Excellent analytical, problem-solving, and communication skills Ability to manage and mentor a team Customer-focused mindset with strong organizational skills
Posted 1 week ago
3.0 - 6.0 years
4 - 9 Lacs
Coimbatore, Bengaluru
Work from Office
We are conducting a Saturday virtual drive to hire SUSE LINUX ADMINISTRATION Contract Role skilled professionals with experience in AWS, Azure, and GCP. Any experience is fine (Red Hat Linux will work). Roles & Experience Required: CL 9: 5 - 6 years | 1,00,000/month CL 10: 4 - 5 years | 40,000/month CL 11: 3 - 4 years | 30,000/month Linux troubleshooting is mandatory. Any experience in AWS or Azure, or GCP will be considered. Source Locations: Bangalore, Coimbatore Technical Skills Required: Must-Have: SUSE Linux Administration ( (Red Hat Linux will work). Installation, configuration, and administration (preferably SUSE) Networking fundamentals (HTTP, DNS, TCP/IP, OSI model) Protocols: NFS/CIFS, SFTP, Samba Deep knowledge of Linux boot process and server patching Strong understanding of Unix file systems, permissions, and monitoring Scripting skills in Bash or Perl Experience with Public Cloud (AWS, Azure, GCP) Additional Info: Minimum 34 years experience in SUSE Linux Administration Location: Bengaluru or Coimbatore 15 years of full-time education require iNTERESTED CANDIDATES CAN PLEASE REVERT WITH UPDATED RESUME TO karthika@venpastaffing.com or quick revert to 9036237987.
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
noida, uttar pradesh
On-site
You will be part of the Internal IT team at GlobalLogic, where you will be responsible for various tasks related to Linux administration, configuration management, DevOps lifecycle tools, Atlassian applications support, web servers administration, application servers administration, databases administration, virtual hypervisors administration, automation in languages such as Bash/Python/PHP, source code administration, hardware maintenance, monitoring configuration, network knowledge, FTP management, DNS management, and more. Having knowledge of XenOrchestra and GCP will be a plus. Your responsibilities will include maintaining Linux services related to the development lifecycle, implementing the Application as a Service model, administering various components of the Linux infrastructure, participating in proof of concept projects, deploying new solutions, performing regular maintenance, and working with monitoring systems. GlobalLogic offers exciting projects in industries like High-Tech, communication, media, healthcare, retail, and telecom. You will have the opportunity to collaborate with a diverse team of talented individuals in an open and laidback environment. Work-life balance is prioritized with flexible schedules, work from home options, and paid time off. Professional development is encouraged through various training programs. As part of the team, you will receive competitive salaries, family medical insurance, life and accident insurance, pension schemes, health awareness programs, extended maternity leave, performance bonuses, and referral bonuses. Fun perks include sports events, cultural activities, food subsidies, corporate parties, and discounts at popular stores and restaurants. GlobalLogic is a leader in digital engineering, helping brands worldwide design and build innovative products and digital experiences. With expertise in experience design, engineering, and data, GlobalLogic accelerates clients" transition into tomorrow's digital businesses. Operating under Hitachi, Ltd., GlobalLogic contributes to driving innovation through data and technology for a sustainable society with a higher quality of life.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
As an Operations Technician at Google Hardware Operations, you play a crucial role in managing the cutting-edge physical infrastructure supporting Google's search technology. Your responsibilities include installing, configuring, testing, troubleshooting, and maintaining hardware such as servers and components, as well as server software like Google's Linux cluster. Additionally, you will handle more complex tasks like configuring networks, routers, hubs, bridges, switches, and networking protocols. You may lead small project teams on larger installations and develop project contingency plans. A typical day for you involves manual movement and installation of racks, which may be physically demanding at times. However, you are excited to work with technology at the forefront of the industry. Your role as a Data Center Technician entails performing core data center operations and deployment tasks related to a specific function under direct guidance. This could include maintenance, machines, programs, networking, or media security. You will troubleshoot and identify problems following established protocols and documented activities, escalating non-standard challenges as needed. Over time, you will build knowledge of data security systems, operations, processes, and procedures while monitoring potential data security issues. The Data Center team you will be part of is responsible for designing and operating advanced electrical and HVAC systems. It is a dynamic, creative, and team-oriented group of engineers dedicated to constructing and maintaining robust data centers. In this role, your responsibilities will include contributing to efforts/projects in deploying, maintaining, and supporting current and new data center servers and network infrastructure. You will diagnose and repair faulty equipment, such as servers, networking devices, and storage equipment. Installing and managing switches, routers, and other large-scale networking equipment will also be part of your duties, where you may lead projects and sub-functional teams.,
Posted 1 week ago
15.0 - 20.0 years
1 - 5 Lacs
Coimbatore
Work from Office
About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Splunk Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : a 15 years of full time education Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and utilizing your expertise in Splunk Administration and UNIX Shell Scripting. Roles & Responsibilities:- Act as the primary point of contact for clients, providing ongoing support and ensuring the smooth functioning of systems and applications.- Accurately define client issues and interpret and design resolutions based on deep product knowledge.- Utilize your expertise in Splunk Administration and UNIX Shell Scripting to troubleshoot and resolve technical issues.- Collaborate with cross-functional teams to identify and resolve complex technical issues, utilizing exceptional communication skills to keep systems running smoothly.- Stay updated with the latest advancements in technology and apply innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Expertise in Splunk Administration.- Good To Have Skills: UNIX Shell Scripting.- Strong understanding of system and application support, with a proven track record of delivering impactful solutions.- Exceptional communication skills, with the ability to accurately define and interpret client issues.- Solid grasp of troubleshooting and problem-solving techniques.- Ability to collaborate effectively with cross-functional teams. Must have Skills :Splunk AdministrationGood to Have Skills :UNIX Shell ScriptingKey Responsibilities :a:Standardized Splunk agent deployment, configuration and maintenance across a variety of UNIX and Windows platforms b:Experience with Splunk Searching and Reporting, Knowledge Objects administration, Clustering and Forwarder Management c:Support Splunk on Unix, Linux and Windows-based platforms Technical Experience :a:At least 5 years of experience in IT with minimum 3 years in Splunk b:Skills in technical areas which support the deployment and integration of Splunk based solutions, Splunk Apps and Add-ons for monitoring and data integrations- including Infrastructure, Network, OS, DB, Middleware, Storage; Virtualization, Cloud Architectures etc, c:Good to have knowledge on Java scripting, Python, shell scripting-based development Professional Attributes :a:Excellent customer facing skills b:Experience working with a global team c:Strong analytical and problem-solving skills Educational Qualification:a:15 years of full time educationAdditional Info :a:Good verbal and written communication skill Qualification a 15 years of full time education
Posted 1 week ago
15.0 - 20.0 years
1 - 5 Lacs
Bengaluru
Work from Office
About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : AIX System Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and the systems or applications they utilize. Your day will involve engaging with clients to understand their needs, troubleshooting issues, and ensuring that our systems operate seamlessly. You will leverage your expertise to provide solutions and maintain high standards of service quality, all while fostering strong communication with clients and team members alike. Your role is essential in interpreting client concerns and designing effective resolutions, ensuring that our world-class systems continue to meet client expectations. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions to enhance team knowledge and skills.- Monitor system performance and implement improvements as necessary. Professional & Technical Skills: - Must To Have Skills: Proficiency in AIX System Administration.- Good To Have Skills: Experience with UNIX/Linux environments.- Strong troubleshooting skills in system administration.- Familiarity with scripting languages such as Shell or Perl.- Knowledge of network protocols and services. Additional Information:- The candidate should have minimum 5 years of experience in AIX System Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
15.0 - 20.0 years
4 - 8 Lacs
Gurugram
Work from Office
About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Linux Architecture Good to have skills : AIX System Administration, Red Hat OS AdministrationMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where you will resolve incidents and problems across various business system components, ensuring operational stability. Your typical day will involve collaborating with different teams, implementing Requests for Change, and updating knowledge base articles to enhance troubleshooting effectiveness. You will also work closely with vendors and service management teams to analyze and resolve issues, contributing to a seamless operational flow. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for junior team members to enhance their skills and knowledge.- Monitor system performance and proactively identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Linux and AIX Architecture.- Good To Have Skills: Experience with Red Hat OS Administration, AIX System Administration.- Strong understanding of system performance monitoring and optimization.- Experience with incident management and problem resolution processes.- Familiarity with scripting languages for automation tasks. Additional Information:- The candidate should have minimum 5 years of experience in Linux and AIX Architecture.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
3.0 - 8.0 years
3 - 7 Lacs
Hyderabad
Work from Office
About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Splunk Administration Good to have skills : Cloud InfrastructureMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving application-related issues to ensure seamless operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Proactively identify and resolve application issues.- Collaborate with cross-functional teams to troubleshoot and resolve system problems.- Implement best practices for application support and maintenance.- Document troubleshooting steps and solutions for future reference.- Provide training and guidance to junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in Splunk Administration.- Good To Have Skills: Experience with Cloud Infrastructure.- Strong understanding of Splunk architecture and components.- Knowledge of scripting languages for automation tasks.- Experience in monitoring and maintaining application performance.- Ability to analyze and interpret application logs for troubleshooting. Additional Information:- The candidate should have a minimum of 3 years of experience in Splunk Administration.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
15.0 - 20.0 years
7 - 12 Lacs
Gurugram
Work from Office
About The Role Project Role : Cloud Migration Engineer Project Role Description : Provides assessment of existing solutions and infrastructure to migrate to the cloud. Plan, deliver, and implement application and data migration with scalable, high-performance solutions using private and public cloud technologies driving next-generation business outcomes. Must have skills : Linux Architecture Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Cloud Migration Engineer, you will provide assessment of existing solutions and infrastructure to migrate to the cloud. Plan, deliver, and implement application and data migration with scalable, high-performance solutions using private and public cloud technologies driving next-generation business outcomes. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Lead the cloud migration strategy and execution.- Evaluate and recommend cloud technologies for migration.- Ensure seamless integration of applications and data during migration.- High Performance Computing & Rubrik Professional & Technical Skills: - Must To Have Skills: Proficiency in Linux Architecture.- Strong understanding of cloud migration methodologies.- Experience with infrastructure assessment and planning.- Hands-on experience with private and public cloud technologies.- Knowledge of scalable and high-performance cloud solutions.- High Performance Computing & Rubrik Additional Information:- The candidate should have a minimum of 12 years of experience in Linux Architecture.- This position is based at our Gurugram office.- A 15 years full time education is required.- High Performance Computing & Rubrik Qualification 15 years full time education
Posted 1 week ago
7.0 - 12.0 years
5 - 9 Lacs
Mumbai
Work from Office
Ensure the supervision of the infrastructures and business applications of the BNP Paribas Fortis Group. The Fortis control room operates in 24x7, Distributed and Mainframe platforms for level 1 activities (alerting/incident/requests) Control room / first level support activities consist of: Monitoring the availability of infrastructure services and applications, Applying the instructions and/or instructions referenced Resolving and/or escalating detected issues to ensure availability of core IT infrastructure and applications Participation in DRP exercises Responsibilities Direct Responsibilities Alert management (based on AINOI): Take into account the alerts Arbitrate alerts by human correlation / acknowledgment and/or Incident creation Create incident ticket Incident Management (ServiceNow, group platform): Execute the instruction, Intervention, resolve and/or assign the Incident to the correct group Document the ticket Apply the instructions (CREMA, instruction and/or operating mode). Management of action requests (ServiceNow, Group platform): Fulfill requests on the fly or at a fixed time Participate in the realization of requested tasks (through mail or snow) Contributing Responsibilities Contribute to improving the quality of service by proposing improvements Help build team spirit and integrate into BNP Paribas culture Contribute to keeping the documentation up to date and expand the knowledge base Technical & Behavioral Competencies DISTRIBUTED VSPHERE Powercycle Virtual Machines IDRAC Powercycle Physical Machines WINDOWS Stop/Start services Reboot machines LINUX / AIX activities: Script launch File move Change file owner JCL Understand the basics of dataset creation in JCL Find and correct simple errors (missing commas etc.) SDSF Cancel jobs Get Sysout Determine whether or not a job is looping TSA AUTOMATISATION Find Task votes Change Task status HMC Deactivate/Activate LPARs Load LPARs MAINFRAME TPX General knowledge on how to navigate the mainframe ZOS CONTROL-M Job/chain relaunch Mount jobs/chains to plan Get Sysout (CA-view) Add or Bypass conditions Force ok jobs Find dataset creation history JCL Understand the basics of dataset creation in JCL Find and correct simple errors (missing commas etc.) SDSF Cancel jobs Get Sysout Determine whether or not a job is looping TSA AUTOMATISATION Find Task votes Change Task status MAINFRAME CONSOLE Stop jobs / Cancel jobs / Force jobs Shutdown LPARs Give replies to jobs/shouts HMC Deactivate/Activate LPARs Load LPARs AS400 Start Close of Business process Restart jobs Find job output Find open reply TICKETTING Be familiar with ServiceNow Know how to reassign & close incidents Know how to find and resolve tasks Specific Qualifications (if required) Skills Referential Behavioural Skills : Ability to collaborate / Teamwork Attention to detail / rigor Ability to synthetize / simplify Communication skills - oral & written Transversal Skills: Analytical Ability Ability to set up relevant performance indicators Ability to develop and leverage networks Ability to develop others & improve their skills Choose an item. Education Level: Master Degree or equivalent Experience Level At least 7 years
Posted 1 week ago
5.0 - 10.0 years
4 - 8 Lacs
Mumbai
Work from Office
As UNIX/Linux support with at least 5 years of experience, youll be joining a squad being part of the Tribe Payments. For this position, we are aiming to hire a very strong technical profile, not necessarily someone with Mainframe knowledge but especially somebody who is really interested in discovering new technical topics (f.i. one of the responsibilities will be the installation & testing of upgrades of the Swift Alliance Access application). You promote new technologies and good practices. Working in an agile mode with daily huddles and frequent production releases, whilst maintaining high quality standards. Responsibilities Direct, Contributing Responsibilities Direct Responsibilities Ensure together with the other squad members the implementation of changes requests, maintenance and future improvements. Contributing Responsibilities As Unx/Linx support in the squad: You leverage your expertise to refine features in workable activities. You share your expertise & improvement ideas to enrich the squads backlog. You align and follow the priorities defined by the squad. You collaborate with your peers to deliver high quality service. Tecnhical skills : To do manual installation of an application on Redhat Liux with good knowledge of commands is needed and good organisation . The person should be able to bridge in between Mainframe Dev and linked API that are depeveloped by Java developer. Agile and Scrum experience Business experience - You have knowledge of banking and payments products. Knowledge about SWIFT Payments is an asset. Technical & Behavioral Competencies o Team player who promotes communication between internal and external stakeholders o Result oriented: adapts to the context and wants to obtain the best possible result considering available means. o Act and analyse proactively. o Pragmatic and problem solver. o Quick self-starter, pro-active attitude, self-motivated. o Ability to work in a dynamic and multi-cultural environment. . o Ability to build working relationships in a complex environment. o Ability to manage stakeholders. o Asking and giving feedback Specific Qualifications (if required) Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Communication skills - oral & written Attention to detail / rigor Creativity & Innovation / Problem solving Transversal Skills: Analytical Ability Ability to develop and adapt a process Ability to understand, explain and support change Analytical Ability Choose an item. Education Level: Bachelor Degree or equivalent Experience Level At least 5 years
Posted 1 week ago
5.0 - 10.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Back office systems L2 team member will ensure infrastructure availability and service by monitoring it, fixing incident, fulfilling requests, maintaining it up to date in a feature or security point of view. Responsibilities Direct Responsibilities - Infrastructure management - Manage patching activities to maintain the perimeter up to date (OS, firmware, security) - Provide reporting and feedback on the activities - Work within the ITIL framework - Raise & support changes during CAB - Automate all recuring tasks in a sustainable way (using corporate tools) - Communication with requester (incident or request) Contributing Responsibilities - Check on regular basis for security vulnerabilities and appropriate fix - Report any blocking or delaying point jeopardizing SLA - Work directly with other L2 teams if needed - Building shared documentation (sharepoint) for all new/undocumented topics - Participation in incident meeting to ensure regular feedback/follow up - OnCall activities - Out of business hours panned operation Technical & Behavioral Competencies Mandatory: VMWare Vcenter & ESXI 7 & 8, VMware SRM Nice to have: Linux admin skills, ansible & scripting skills, VMWare SRA Specific Qualifications (if required) Skills Referential Behavioural Skills : (Please select up to 4 skills) Attention to detail / rigor Adaptability Creativity & Innovation / Problem solving Ability to deliver / Results driven Transversal Skills: Analytical Ability Ability to develop and adapt a process Ability to anticipate business / strategic evolution Ability to understand, explain and support change Ability to develop others & improve their skills Education Level: Bachelor Degree or equivalent Experience Level At least 5 years
Posted 1 week ago
5.0 - 10.0 years
1 - 5 Lacs
Bengaluru
Work from Office
About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Splunk Administration Good to have skills : Splunk Enterprise Architecture and DesignMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define a client issue and interpret and design a resolution. Your typical day will involve providing ongoing support to clients, troubleshooting issues, and ensuring the smooth functioning of the system or application. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure effective communication with clients to understand their issues and provide timely resolutions.- Troubleshoot and resolve technical issues related to the system or application.- Collaborate with cross-functional teams to identify and implement improvements to enhance system performance.- Stay updated with the latest industry trends and technologies to provide proactive support and recommendations. Professional & Technical Skills: - Must To Have Skills: Proficiency in Splunk Administration.- Good To Have Skills: Experience with Splunk Enterprise Architecture and Design.- Strong understanding of system and application support principles.- Experience in troubleshooting and resolving technical issues.- Knowledge of ITIL processes and best practices.- Excellent communication and interpersonal skills to effectively interact with clients and cross-functional teams. Additional Information:- The candidate should have a minimum of 5 years of experience in Splunk Administration.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 1 week ago
3.0 - 6.0 years
5 - 10 Lacs
Mumbai, Mumbai Suburban, Chennai
Work from Office
Description Education B.E./B.Tech/MCA in Computer Science Experience Must have 3- 6 Years of experience in the field of Linux Administration. Mandatory Skills/Knowledge Redhat :- 1. Should have good experience of Linux Administration (OS Installation, Virtualization, Performance Monitoring/Optimization, Kernel Tuning, LVM management, File System Management, Security Management) 2. Should have very good experience in shell scripting and configuration management (Ansible). 3. Must have experience of Install and Configure Pacemaker based high availability Cluster. 4. Must have experience of troubleshooting common cluster issues. 5. Should have worked with Shared Storage and Multipathing. 6. Should have experience in Repository Creation and Management. 7. Should have experience in Os upgrade and patch management. Preferred Skills/Knowledge 1. Should have worked on Automating tasks by using Shell Scripts, Ansible 2. Basic understanding of Public Clouds (AWS/Azure/GCP /OpenStack) 3. Fundamental understanding of Ceph Storage Solution Desired Certifications 1. RHEL / Redhat Certified Specialist Soft Skills 1. Must have good troubleshooting skills 2. Must be ready to learn new technologies and acquire new skills 3. Must be a Team Player 4. Should be good in Spoken and Written English
Posted 1 week ago
0.0 - 4.0 years
1 - 2 Lacs
Gurugram
Work from Office
About The Role : Provide level 1 & level 2 support for application-related issues, ensuring timely resolution and user satisfaction. Monitor application performance and troubleshoot issues as they arise. Making sure that customers query and issues resolved with-in SLA. Own customer technical issues from initial report to resolution, communicating with customers regularly regarding issue status Assist in the deployment of new applications and updates. Document and track support requests using the companys ticketing system. Collaborate with development team to identify and resolve issues. Ready to work in rotational shifts. Qualification - Graduation Technical skills : QGood understanding and knowledge of Linux ( Red hat/Centos). Understanding of any ticketing system Good understanding of ITIL process Basics of MS SQL Soft skills required : Good written and spoken English Proactive andself driven Taking responsibility and proven record of improvements
Posted 1 week ago
0.0 - 4.0 years
1 - 2 Lacs
Gurugram
Work from Office
Provide level 1 & level 2 support for application-related issues, ensuring timely resolution and user satisfaction. Monitor application performance and troubleshoot issues as they arise. Making sure that customers query and issues resolved with-in SLA. Own customer technical issues from initial report to resolution, communicating with customers regularly regarding issue status Assist in the deployment of new applications and updates. Document and track support requests using the companys ticketing system. Collaborate with development team to identify and resolve issues. Ready to work in rotational shifts. Qualification - Graduation Technical skills : QGood understanding and knowledge of Linux ( Red hat/Centos). Understanding of any ticketing system Good understanding of ITIL process Basics of MS SQL Soft skills required : Good written and spoken English Proactive andself driven Taking responsibility and proven record of improvements
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
Full time | Work From Office This Position is Filled Department / Category: IT Listed on Dec 04, 2023 Work Location: PUNE Job Descritpion of Sr IT Operation Engineer 5+ Years Relevant Experience Senior IT Operations Engineer to have broad technical experience in public cloud, virtualization, storage, database, system management, operations, automation and networking concepts and be able to apply the skills to provide technical support. ESSENTIAL DUTIES AND RESPONSIBILITIES Strategy and Architecture: Undertakes analytical activities and delivers analysis outputs, in accordance with customer needs and conforming to agreed standards. Maintains in depth knowledge of the AWS cloud platforms, provides detailed advice regarding their application, and executes specialized tasks. Development and implementation: Creates, manages, and maintains the DevOps pipelines Specifies user/system interfaces and translates logical designs into physical designs taking account of target environment, performance security requirements and existing systems. Produces detailed designs and documents all work using required standards, methods, and tools, including prototyping tools where appropriate. Assists in the installation and configuration of software and equipment and the systems testing of platform-specific versions of one or more software products. Documents faults, implements resolutions and retests to agreed standards. Designs cloud and networking configurations, taking account of target environment, performance, security, and sustainability requirements. Undertakes routine installations and de-installations of items of hardware and/or software. Takes action to ensure targets are met within established safety and quality procedures. Conducts tests of hardware and/or software using supplied test procedures and diagnostic tools. Corrects malfunctions, calling on other experienced colleagues and external resources if required. Documents details of all hardware/software items that have been installed and removed so that configuration management records can be updated. Develops installation procedures and standards, and schedules installation work. Provides specialist guidance and advice to less experienced colleagues to ensure best use is made of available assets, and to maintain or improve the installation service. Develop, Enhance, reverse engineer, and debug new/existing Infrastructure-as-Code (IaC) capabilities leveraging tools such as CDKs. Delivery and Operation: Contributes to the availability management process and its operation and performs defined availability management tasks. Analyses service and component availability, reliability, maintainability, and serviceability. Ensures that services and components meet and continue to meet all their agreed performance targets and service levels. Implements arrangements for disaster recovery and documents recovery procedures. Conducts testing of recovery procedures. Engages with project team to confirm that products developed meet the service acceptance criteria and are to the required standard. Feeds into change management processes. Applies tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use. Develops, documents, and implements changes based on requests for change. Applies change control procedures. Uses the tools and techniques for specific areas of release and deployment activities. Administers the recording of activities, logging of results and documents technical activity undertaken. Reviews system software updates and identifies those that merit action. Installs and tests new versions of system software. Investigates and coordinates the resolution of potential and actual service problems. Prepares and maintains operational documentation for system software. Implement full stack monitoring to ensure infra, cloud platform, OS, apps telemetry. Explore new technologies, development patterns, and participate in pilots/POC/technology evaluations. Performs other duties as assigned by management Education: Preferred: Bachelor's degree in Computer Science, Management Information Systems, or a related field Technical Certificates to a specific technical domain, for example AWS, Azure, ITIL, and DevOps. Experience/Skills: More than 5 years IT Experience More than 5 years experience building and maintaining systems in AWS More than 5 years of DevOps or Application Ops (Azure DevOps) Recent experience with Design and implementation of complex, highly available and highly scalable solutions. Other Knowledge, Skills, Abilities or Certifications: Windows and Linux administration skills. Apache/Tomcat/Java administration. Ansible playbook development skills. Ability to use Confluence for Knowledge Base documentation. Grafana Dashboard Development and Alerting. AWS and/or Azure public cloud certification. Soft Skills Required: Excellent analytical and problem-solving abilities Excellent communication and presentation skills Seniority: Individual Contributor Required Skills for Sr IT Operation Engineer Job AWS DevOps Windows and Linux Administration Azure Public Cloud AWS Public Cloud Apache Tomcat Java Our Hiring Process Screening (HR Round) Technical Round 1 Technical Round 2 Final HR Round Position Filled Relavant Jobs in IT,
Posted 1 week ago
5.0 - 10.0 years
3 - 7 Lacs
Bengaluru
Hybrid
Job Description: Mandatory - On-Prem Servers Mandatory - RHEL 7,8,9 Installation, upgradation, and good troubleshooting skills Mandatory - SUSE Linux Installation, upgradation, and good troubleshooting skills. Patching activity (Automated Patching) Hardening Vulnerability Management VMware knowledge Ansible basic knowledge Azure basic knowledge Good exposure ITIL concepts. Good exposure to Ticketing tools Skills: RHEL 7,8,9 Installation ,upgradation and troubleshooting SUSE Linux Installation , upgradation, and troubleshooting. Patching activity Hardening Vulnerability Management Scripting Knowledge Ansible basic knowledge Azure basic knowledge ITIL Certification Incident Management Change Management Problem Management
Posted 1 week ago
0.0 - 4.0 years
5 - 10 Lacs
Bengaluru
Work from Office
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Middleware Administrator at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs. You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations. As Middleware Administrator, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives. You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of – and taking action on the problem. If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team. Roles & Responsibilities: Perform proactive monitoring, performance tuning, and capacity planning for middleware environments to ensure optimal system health. Perform regular middleware server restarts, deployments, and health checks. Handle annual SSL certificate renewal and implementation activities. Implement and manage Security patching across all middleware technologies. Actively participate in the closure of vulnerable findings, ensuring timely remediation and reporting. Collaborate with infrastructure, application, and security teams for issue resolution and maintenance activities. Ensure all middleware servers and configurations remain in compliance with maintain standards of baseline documents as mandated by the RBI. Maintain documentation and logs of support incidents, changes and compliance activities.Middleware Platforms: Troubleshooting: Excellent troubleshooting and root cause analysis skills across application and infrastructure layers ,Working experience with the PMR (IBM) or SR with Oracle could be added advantage. Security & Compliance: Understanding of Security Patching, VAPT point closure. Your Future at Kyndryl Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond – taking your future to the next level. With Kyndryl, the sky's the limit. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise A minimum of 3+ years of overall experience in IT Middleware Domain with proven experience in Middleware Operations. Strong understanding of ITIL processes and ticketing Tools like ManageEngine and Jira or any other Strong verbal and written communication skills. Ability to work independently and within a team, Client Meetings, & External Audit. Capable of handling high-pressure production incidents and escalations. Quick learner with a proactive approach to solving issues. 24/7 production support for critical middleware applications and infrastructure, participating in a rotational shift schedule. Demonstrate strong knowledge of Linux Operating Systems, specifically RHEL, and Solaris. Strong hands-on experience with Oracle HTTP Server (OHS) & WebLogic, IBM HTTP Server (IHS) & WebSphere, Apache HTTP Server & Tomcat, and Nginx. Proficient in Linux administration preferably RHEL and Solaris. Preferred Professional and Technical Expertise BE/ BTech/MCA. Middleware Certificate(s) in WebLogic or WebSphere is a plus. Experience with monitoring tools like AppDynamics, Dynatrace is a plus. Knowledge of scripting i.e., Shell, WLST, & Python is a plus. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 1 week ago
0.0 - 2.0 years
2 - 4 Lacs
Chennai
Work from Office
Greetings from Evodigital Technologies Pvt Ltd!!! We are looking for a Junior System Administrator to maintain, upgrade, and manage our software, hardware, and networks. Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users. Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently. Job Description: Knowledge of Windows server(Windows server 2012, Windows server 2016) and client Operating system. Knowledge of Linux server operating system(Ubuntu). Handling of Cisco switches/Routers Handling of Fortigate firewall.(60D, 100E) Basic Knowledge handling of CCTV and biometric devices. Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements. Develop and maintain installation and configuration procedures. Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, system and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Ex: Zabbix, gray-log Perform regular security monitoring to identify any possible intrusions. Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off-site as necessary. Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues. Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies. Apply OS patches and upgrades on a regular basis, and upgrade administrative Tools and utilities. Configure / add new services as necessary. Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required. Maintain data center environmental and monitoring equipment. Basic Knowledge of handling ticketing tools like OsTicket, and Zammad. Install and maintain all types of IP telephony Systems, Including adds, moves, and changes of installed telephone services(ex: Grand-stream) Good Knowledge of VoIP and sip. Working knowledge in any one open source VOIP solution Like Asterisk, Isabel, Vicibox. Advanced written and verbal communication skills. Basic Requirements: Bachelor's degree, with a technical major, such as engineering or computer science. Systems Administrator/System Engineer with certification in Linux and Microsoft is an additional advantage. Able to support around the clock on 24/7 shift Perks and Benefits: Fixed Weekend Offs (Saturday & Sunday) Employees will be a part of the Fun Friday activities and Team outings Diversified Career Growth with all departments of the company. For tenured candidates, a considerable hike from the previous salary is based on the work experience and performance in the interview. Interested candidates can book their interview slot by mailing the updated resume to hrrecruiter@evodigital.in
Posted 1 week ago
10.0 - 15.0 years
9 - 13 Lacs
Raiganj
Work from Office
Senior Cath Lab Technologist No. of Vacancies : 1 Location : Raiganj Department : Cardiology Qualification : Diploma or Bachelors in Cath Lab Technology, preferably from SMFWB/WBUHS Experience : 10 - 15 years experience in all cath lab procedures including CAG, PTCA, Pacemaker, ICD Implantation, operation and maintenance of cath machines and related equipment, maintaining proper inventory, operating ETO CSSD educating patients on the procedures.
Posted 1 week ago
6.0 - 10.0 years
14 - 19 Lacs
Noida, Hyderabad
Work from Office
R1 RCM Inc. is a leading provider of technology-enabled revenue cycle management services that transform and solve challenges across health systems, hospitals, and physician practices. Headquartered in Chicago, R1 is a publicly traded organization with employees throughout the US and other international locations. Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patients, our employees, and the communities we operate in. With our proven and scalable operating model, we complement a healthcare organizations infrastructure. quickly driving sustainable improvements to net patient revenue and cash flows. while reducing operating costs and enhancing the patient experience. Our approach to building software is disciplined and quality-focused with an emphasis on creativity, craftsmanship and commitment. We are looking for smart, quality-minded individuals who want to be a part of a high functioning, dynamic global team. Position Summary A PAM Engineer plays a critical role in managing and configuring R1s Privileged Access Management (PAM) platform and workflows. As a subject matter expert on PAM systems and workflows, a PAM Engineer ensures continued function and inter-operability between PAM systems and identity providers within the environment. Additionally, the PAM Engineer plans, coordinates, and executes new PAM implementations throughout the organization with both organic and non-organic growth. Essential Responsibilities Interface with the organization to manage intake projects for new PAM implementations, including adding new environments or domains, adding controls to existing resources, and expanding the scope of users within PAM controls. Document all new processes, including developing SOPs for UAA and product documentation for the IAM Platform team, continually ensuring accurate and up-to-date information is available for all target audiences. Managing configuration of PAM systems and monitoring their usages and effectiveness. Coordinate with vendors as needed to expedite solutions, issues, or projects. Providing Tier 1 & Tier 2 troubleshooting for issues with PAM Systems and workflows. Continually analyze data from multiple sources to identify efficiencies or issues with data, workflows, and processes. Interface with the UAA team to transfer knowledge and transition new workflows. Interface with IAM Platform team to communicate/translate business needs into actions for the Platform Team to manage. Skills Excellent communication skills, both oral and written, with the ability to communicate effectively to customers, peers, and organizational leaders especially in communicating technical concepts. Demonstrated logical thought processes must have the ability to quickly learn new technologies, systems, concepts and procedures, and ability to utilize reports and data to improve operational results. Experience in merging normalized and non-normalized data from multiple sources for analytical and targeted review. Experience in configuring and installing vault technologies such as Delinea secret server, Thycotic Experience with Privileged Access Management concepts, controls, and best practices. Knowledge of data processing systems, concepts, and methodologies. Highly motivated and able to work autonomously as well as a part of a team. Other Qualifications Proficient computer skills (including, but not limited to, spreadsheets, Internet, and email) are required. Associate or bachelors Degree or equivalent professional experience preferred. Strong knowledge of Windows/Linux administration. Understanding incident and change management process Demonstrated understanding of scripting and automation with PowerShell/Python a plus r1rcm.com Facebook
Posted 1 week ago
5.0 - 10.0 years
9 - 13 Lacs
Mumbai
Work from Office
As an Associate level Infrastructure Specialist at IBM you will support the infrastructure running industries likes transportation, energy, insurance, banking or healthcare which are rapidly changing as the worlds relationship with technology evolves. Ready to help our clients take the next step forward Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. As an Associate Infrastructure Specialist, you'll be responsible for keeping up with the latest changes, using your expertise to deliver solutions that meet the needs of our clients and products. In your role you may be responsible for: Define, analyze and review technical architecture on required platform and coming up with architecture options and recommendations Define, detail, and scope the technical requirements into solutions Work across key activities in configuration, systems management tools and backup and recovery Support Technical Consultants and lead in building solutions and providing technical mentoring and guidance Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 5years hands on experience in implementing and administering AWS Ability to work both analytically using data and systems with a logical sequence to complex tasks Strong knowledge on server migration from legacy to Cloud AWS Familiarity with various cloud service providers such as AWS, Azure, IBM, Google, Alibaba, Oracle and with cloud computing concepts Experience provisioning, operating, and maintaining systems running on AWS Preferred technical and professional experience Initiative to actively seek new knowledge and improve skills Exposure to basic data science concepts Ability to handle multiple tasks concurrently and meet deadlines, while maintaining focus in an environment with conflicting demands
Posted 1 week ago
3.0 - 6.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Expertise with the RedHat OpenShift Container Platform. - Expertise with Kubernetes. - Expertise in RedHat Linux administration. - Expertise working with Docker or similar container technologies. - Experience with GCP cloud PAAS/IAAS technologies. - Experience working with infrastructure as code technologies such as Terraform, Go Programming language - Experience in Infrastructure provisioning, monitoring and Ops RedHat OpenShift Container Platform. - Expertise with Kubernetes. - Expertise in RedHat Linux administration. - Expertise working with Docker or similar container technologies. - Experience with GCP cloud PAAS/IAAS RedHat certifications in Linux and OpenShift administration - GCP associate certifications or higher preferred
Posted 1 week ago
8.0 - 10.0 years
12 - 19 Lacs
Bengaluru
Work from Office
8+ years of experience in managing Linux setup. 4+ years of Experience in HPC/ Linux clusters. Install, administer, and maintain hardware, system software, networking, accounts, and security measures on VMWare configuration. Diagnose and correct system issues, whether these be issues with correct operation or performance. Reinstate integrity of system as quickly as possible following an outage in order to minimize downtime. Triage and solve user-submitted tickets, especially when they relate to the infrastructure. Track resource usage using monitoring and queuing software. Actively participate in Knowledge Management by creating new technical documents. Patch system firmware and software as needed. Peer assistance is an added trait. What you need to bring: Technical Skills: Demonstrated expertise with Linux system administration, including OS, networking, storage, and security. Expertise with high-speed networking such as InfiniBand and 10/40 Gigabit Ethernet. Expertise with high speed file transfer tools such as file catalyst Familiarity with large storage systems Some experience in scripting language Proven expertise in Hypervisor Knowledge of Horizon is preferred Experience with Linux clusters Troubleshooting Knowledge on ESXi and vCenter performance issues. Knowledge on Virtual Machine snapshots and VMware VDP Understanding of VMware Site Recovery Manager for disaster recovery Business Skills: Demonstrate strong written and verbal communication skills. Interacting and collaborating across different technology teams within HPE. Must work towards achieving HPEs vision for our customers. Affinity and a thorough understanding of support processes defined within HPE. Ability to work in a 24x7 environment in rotation shifts Exhibit Customer First and Customer Last Attitude consistently. Ability to drive cases to closure and provide Case Summary. Demonstrate high level of technical & communication skills. Takes responsibility for end-to-end problem ownership and its solutions.
Posted 1 week ago
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