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4.0 - 8.0 years
7 - 11 Lacs
bengaluru
Work from Office
The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. Position Overview: IT Application Monitoring and Observability team is global Eurofins team that provides knowledge on operation of IT Systems and IT Infrastructure. Over 61K+ Eurofins employees rely on the services that we are providing to conduct their daily operations. From basic application availability monitoring, through complex process analysis ending on advanced statical and ML/AI methods to proactively counteract any unexpected events that can negatively impact the business. Handling over 6TB of data daily our goals is to collect, process, and visualize data to provide knowledge in easy and understandable way to the end users. As a team member you will be responsible for handling operational activities and supporting other colleagues in maintaining our data pipelines. You will be also leading operational standups and manage ticket execution hence experience in people management would be an additional asset. Primary Skills (mandatory) Linux administration. Containerization concepts with Docker. Familiarity with Elastic stack (Elasticsearch, beats, Logstash). Secondary Skills (nice to have) Familiarity with Grafana tool is an advantage. Familiarity with data visualization and data story telling techniques is an advantage. People management and experience in ticket execution tracking. Additional experience with networking and security concepts would make your application to stand out. EXPERIENCE REQUIRED Minimum 4- 8 years of IT Professional Experience Personal profile Very good English communication skills (concise writing) Very good interpersonal relation skills. Able to engage and influence others to obtain enough follow up and attention. Drive continuous improvement efforts. Ability to work in a complex international environment. Eager to learn and continuously develop personal and technical capabilities. Consultant mindset. Qualifications Qualifications Bachelor"™s degree in computer science, Information Technology, or a related field LanguagesFluent English
Posted 2 weeks ago
6.0 - 9.0 years
11 - 16 Lacs
bengaluru
Work from Office
The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. Are you a seasoned DevOps professional with a passion for scalable cloud infrastructure and automationJoin our team and help shape resilient, high-performing systems that power the future of our tech stack! We're looking for a Senior DevOps Engineer with 7"“10 years of hands-on experience in designing, building, and managing cloud environments"”particularly on AWS, and driving automation through Terraform, Ansible, and Azure DevOps CI/CD pipelines. TITLESenior DevOps Engineer REPORTING TO IT Operations Manager WORKING LOCATION Bangalore, India JOB RESPONSIBILITIES: Cloud Infrastructure Design & Management: Design scalable and highly available cloud infrastructure, networks, and security. Provision and maintain AWS infrastructure, including EC2, RDS, and other services. Understand and manage AWS infrastructure components such as IAM, EC2, VPCs, Subnets, Route Tables, ALBs, NLBs, DNS amongst other cloud objects. Optimize cloud resources for cost-efficiency and performance. Prepare and analyse infrastructure-related architecture documentation. Automation and CI/CD: Automate infrastructure management using Infrastructure as Code (IaC) tools such as Terraform and Ansible. Implement and manage CI/CD pipelines using Azure DevOps. Automate tasks including deployments, monitoring, and backups using PowerShell, Bash, and Python. Security and Monitoring: Integrate security best practices into DevOps pipelines to ensure secure application delivery. Implement infrastructure monitoring using tools like ICINGA. System Administration: Administer Windows and Linux systems, including group policies, patch management, log management, amongst others. Collaboration and Training: Work closely with development teams to ensure smooth application deployment. Provide training and mentoring to junior engineers on cloud deployment and management. Disaster Recovery and Kubernetes Management: Design and test disaster recovery plans for business continuity. Manage Kubernetes clusters for container orchestration and scalability. REQUIRED EXPERIENCE AND S: Experience: 7-10 years of experience in DevOps or related roles. Proven expertise in designing and managing scalable, highly available cloud infrastructure. Hands-on experience with IaC tools such as Terraform and Ansible. Extensive experience with Azure DevOps for CI/CD pipeline automation. Strong scripting skills in PowerShell, Bash, Shell Scripting and Python. Experience integrating security best practices into DevOps pipelines. Proficiency in monitoring tools, preferably ICINGA. Expertise in AWS AWS services including EC2, RDS, IAM, VPCs, Subnets, Route Tables, ALBs, NLBs, and DNS. Solid background in Windows and Linux administration including patch management. Ability to prepare and analyze infrastructure architecture documentation. Experience in cloud cost optimization and infrastructure performance tuning. Solid understanding of disaster recovery planning and testing. Experience in Kubernetes cluster management. Strong knowledge of GitHub and experience in managing repositories Technology skills: Cloud Infrastructure & Administration AWS, Azure, and other cloud platforms. CI/CD Pipelines Azure DevOps, Octopus Deploy.
Posted 2 weeks ago
5.0 - 8.0 years
10 - 14 Lacs
bengaluru
Work from Office
The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. Are you a seasoned DevOps professional with a passion for scalable cloud infrastructure and automationJoin our team and help shape resilient, high-performing systems that power the future of our tech stack! We're looking for a Senior DevOps Engineer with 7"“10 years of hands-on experience in designing, building, and managing cloud environments"”particularly on AWS, and driving automation through Terraform, Ansible, and Azure DevOps CI/CD pipelines. TITLESenior DevOps Engineer REPORTING TO IT Operations Manager WORKING LOCATION Bangalore, India JOB RESPONSIBILITIES: Cloud Infrastructure Design & Management: Design scalable and highly available cloud infrastructure, networks, and security. Provision and maintain AWS infrastructure, including EC2, RDS, and other services. Understand and manage AWS infrastructure components such as IAM, EC2, VPCs, Subnets, Route Tables, ALBs, NLBs, DNS amongst other cloud objects. Optimize cloud resources for cost-efficiency and performance. Prepare and analyse infrastructure-related architecture documentation. Automation and CI/CD: Automate infrastructure management using Infrastructure as Code (IaC) tools such as Terraform and Ansible. Implement and manage CI/CD pipelines using Azure DevOps. Automate tasks including deployments, monitoring, and backups using PowerShell, Bash, and Python. Security and Monitoring: Integrate security best practices into DevOps pipelines to ensure secure application delivery. Implement infrastructure monitoring using tools like ICINGA. System Administration: Administer Windows and Linux systems, including group policies, patch management, log management, amongst others. Collaboration and Training: Work closely with development teams to ensure smooth application deployment. Provide training and mentoring to junior engineers on cloud deployment and management. Disaster Recovery and Kubernetes Management: Design and test disaster recovery plans for business continuity. Manage Kubernetes clusters for container orchestration and scalability. REQUIRED EXPERIENCE AND S: Experience: 7-10 years of experience in DevOps or related roles. Proven expertise in designing and managing scalable, highly available cloud infrastructure. Hands-on experience with IaC tools such as Terraform and Ansible. Extensive experience with Azure DevOps for CI/CD pipeline automation. Strong scripting skills in PowerShell, Bash, Shell Scripting and Python. Experience integrating security best practices into DevOps pipelines. Proficiency in monitoring tools, preferably ICINGA. Expertise in AWS AWS services including EC2, RDS, IAM, VPCs, Subnets, Route Tables, ALBs, NLBs, and DNS. Solid background in Windows and Linux administration including patch management. Ability to prepare and analyze infrastructure architecture documentation. Experience in cloud cost optimization and infrastructure performance tuning. Solid understanding of disaster recovery planning and testing. Experience in Kubernetes cluster management. Strong knowledge of GitHub and experience in managing repositories Technology skills: Cloud Infrastructure & Administration AWS, Azure, and other cloud platforms. CI/CD Pipelines Azure DevOps, Octopus Deploy.
Posted 2 weeks ago
4.0 - 6.0 years
9 - 13 Lacs
bengaluru
Work from Office
YOUR IMPACT : The Senior Systems Administrator is primary source for Tier II Infrastructure support of all commercial environments for any day to day operations issues, and for the upcoming projects/setups. On any given work day he/she may be responsible for all, or any subset of Systems, Hardware and Platforms, ensuring proper prioritization of activities and coordination/communication of these activities with management, next tier support organizations, including Engineering and their respective peers. He/she will provide continuous support, escalating any proactive events to prevent client impacting. WHAT THE ROLE OFFERS : Participate in Change management meetings, Readiness Reviews, Engineering/Comm Ops meetings, etc. as required to fulfill team responsibilities. Fulfillment of team responsibilities may require, from time to time, working outside of normally scheduled shift time in order to complete projects, maintenance and/or meet business commitments. Working cross functionally with the NOC (Tier I), Engineering and Deployment teams is critically important for the success of the larger organization. Fully support the Change Management, Release Management, Problem Management and Ops PMO activities/projects. Respond to Incident calls, joining conference bridges and MOCs. Proactively drive and troubleshooting issues. Assist Tier 1, troubleshoot and perform supportive actions as requested by subject matter experts/ Engineering. Position needs to participate on scheduled Systems Maintenance activities furing off hours/weekends, and Oncall rotation. WHAT YOU NEED TO SUCCEED : Operating Systems: Advanced administrations skills on Redhat Linux, Windows, and Systems Performance tuning Experience Working on: VMware, Netbackup, Citrix, F5 load balancers, DNS Knowledge of Incident, Change & Problem Management/ticketing systems Desirable additional experience working on Storage Systems, San Switches, ESX Clusters Knowledge on Scripting, systems performance, Networking, TCP/IP, and firewall Setups. Good analyzing & communication skills, self-motivated and passionate Systems Admin experience on Private Cloud infra setup and GPC & AWS infrastructure setups. Good Ansible Automation experience to develop Ansible playbooks and modules for Linux administration tasks. Knowledge and experience in DevOps in Infrastructure are an added advantage. Ability to troubleshoot issues in high pressure situations, resolving problems in a timely manner and keeping stake holders involved/updated Education : Engineering or equivalent degree in CS/ECE Experience : 4-6 years of experience in Systems Administration and supporting Commercial environments.
Posted 2 weeks ago
3.0 - 8.0 years
3 - 7 Lacs
bengaluru
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Cloud Infrastructure, Kubernetes Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving technical issues to ensure seamless operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Proactively identify and resolve technical issues within critical business systems.- Collaborate with cross-functional teams to troubleshoot and resolve complex software problems.- Develop and implement strategies to enhance system performance and reliability.- Provide technical support and guidance to end-users on system-related issues.- Document and maintain detailed records of system issues and resolutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Cloud Infrastructure, Kubernetes.- Strong understanding of cloud computing principles and technologies.- Experience in deploying and managing cloud-based infrastructure.- Knowledge of containerization technologies like Docker.- Familiarity with monitoring and troubleshooting cloud environments. Additional Information:- The candidate should have a minimum of 3 years of experience in Cloud Infrastructure.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 2 weeks ago
15.0 - 20.0 years
3 - 7 Lacs
navi mumbai
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SUSE Linux Administration Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code for multiple clients. Your day will involve collaborating with team members to perform maintenance and enhancements, ensuring that the applications function optimally and meet client needs. You will also be responsible for developing new features and troubleshooting issues, contributing to the overall success of the projects you are involved in. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior professionals to enhance their skills and knowledge.- Continuously evaluate and improve development processes to increase efficiency. Professional & Technical Skills: - Must Have Skills: Proficiency in SUSE Linux Administration.- Experience in Installation, Configuration and Administration tasks in Linux Preferably on SUSE- Good understanding HTTP, DNS, TCP/IP, the OSI Model, Networking, and Load Balancing- Experience in handling NFS/CIFS, SFTP, Samba protocol- Deep knowledge about Linux boot process- Should have Linux Server Patching knowledge- Good Knowledge on Unix File System Management, File Permissions, Performance Monitoring- Knowledge of scripting (Bash, Pearl)- Experience in Public Cloud (Azure, AWS, GCP) Additional Information:- The candidate should have minimum 2 years of experience in SUSE Linux Administration.- This position is based at our Mumbai office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
15.0 - 20.0 years
3 - 7 Lacs
hyderabad
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Basis Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with different teams, analyzing system performance, and ensuring the seamless operation of applications to support business objectives. You will engage in troubleshooting activities, working diligently to maintain system integrity and enhance user experience, while also documenting findings and solutions for future reference. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor system performance and proactively address potential issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system architecture and database management.- Experience with system monitoring tools and performance tuning.- Familiarity with backup and recovery processes.- Ability to troubleshoot and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 5 years of experience in SAP Basis Administration.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
15.0 - 20.0 years
3 - 7 Lacs
hyderabad
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SUSE Linux Administration Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring the smooth operation of applications that are vital to business functions. You will engage with different stakeholders to gather information, implement solutions, and contribute to the overall efficiency of the systems in place, ensuring that any disruptions are addressed promptly and effectively. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for application support.- Monitor system performance and proactively identify potential issues before they impact operations. Professional & Technical Skills: - Must To Have Skills: Proficiency in SUSE Linux Administration.- Strong understanding of system monitoring tools and techniques.- Experience with troubleshooting and resolving application issues.- Familiarity with scripting languages for automation tasks.- Knowledge of network protocols and their impact on application performance. Additional Information:- The candidate should have minimum 2 years of experience in SUSE Linux Administration.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
15.0 - 20.0 years
3 - 7 Lacs
hyderabad
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SUSE Linux Administration Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring the smooth operation of applications that are vital to business functions. You will engage with different stakeholders to gather information, implement solutions, and contribute to the overall efficiency of the systems in place, ensuring that any disruptions are addressed promptly and effectively. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for application support.- Monitor system performance and proactively identify potential issues before they impact operations. Professional & Technical Skills: - Must To Have Skills: Proficiency in SUSE Linux Administration.- Strong understanding of system monitoring tools and techniques.- Experience with troubleshooting and resolving application issues.- Familiarity with scripting languages for automation tasks.- Knowledge of network protocols and their impact on application performance. Additional Information:- The candidate should have minimum 2 years of experience in SUSE Linux Administration.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Linux Admin. Experience: 3-5 Years. >
Posted 2 weeks ago
8.0 - 10.0 years
8 - 12 Lacs
mumbai
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Linux Admin. Experience: 8-10 Years.
Posted 2 weeks ago
1.0 - 3.0 years
4 - 7 Lacs
mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Linux Admin.: Experience: 1-3 Years.
Posted 2 weeks ago
1.0 - 3.0 years
3 - 5 Lacs
hyderabad
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Linux Admin. Experience: 1-3 Years. >
Posted 2 weeks ago
1.0 - 3.0 years
4 - 7 Lacs
hyderabad
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: WebLogic Admin. Experience: 1-3 Years.
Posted 2 weeks ago
1.0 - 3.0 years
3 - 5 Lacs
mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Linux Admin Experience : 1-3 Years.
Posted 2 weeks ago
2.0 - 6.0 years
20 - 25 Lacs
pune
Hybrid
What are you responsible for? Process and prioritize security incidents and alerts Design and maintain security controls for applications and infrastructure Maintain cloud, network and device security Enhance security monitoring and detection systems Adherence to the Companys Quality Management System to ensure that all work is handled Securely, Professionally and Diligently. Skills youll need: Degree in Computer Science, Engineering, or Information Security 2+ years in security roles (Red or Blue team experience) Hands-on experience with application, system, and network security Familiarity with cloud computing, Windows and Linux administration, and TCP/IP protocols Strong knowledge of security fundamentals and best practices Excellent communication skills in English Knowledge of our Quality Management System and its application to tasks associated with this role
Posted 2 weeks ago
10.0 - 15.0 years
8 - 12 Lacs
bengaluru
Work from Office
This Position reports to: IS CEX Infrastructur& Network Monitoring Your role and responsibilities (Mandatory) In this role, you will have the opportunity to support the organizations vision and strategic direction. Each day, you will define, manage, and monitor processes to meet requirements for Information Systems (IS) services by planning, measuring, and improving all aspects of IS services. You will also showcase your expertise by being a key resource, a definitive source of knowledge processes, to contribute to enhancing organizational effectiveness. The work model for the role is #LI #Onsite This role is contributing to the IS Services in India, Bangalore. You will be mainly accountable for: Install, configure, and maintain infrastructure monitoring solution in-house. Collaborate and work within the team and externally with the relevant stakeholders to bring out effective monitoring solutions for infrastructure. Partner with support teams to ensure the proper monitoring of infrastructure systems. Ensures the infrastructure monitoring baselines are up-to date and responsible for upkeep of it. Reviews and analyzes the efficiency of existing monitoring setup for a site or an app with a focus on optimization, standardization, and automation. Research and analyze the infrastructure environment to support monitoring activities (to avoid false positives events) Provides consultation, advice, and supports the infrastructure monitoring service for the respective stakeholders. Collaborates with stakeholders as required. Qualifications for the role (Mandatory) IT degree welcome but not mandatory with 10+ years supporting IT infrastructure. Certifications required- Cloud, RHEL, VMware, storage, ITI Expertise in implementation and maintenance of monitoring solutions in a distributed setup (e.g. Checkmk, Nagios, ELK, etc.). Expertise in Cloud monitoring and services (MS Azure, AWS, GCP). Expertise in IT Infrastructure technologies [OS (windows, linux), Storage, Virtualization (VMware, Hyper-V), database, backup solutions, etc..).
Posted 2 weeks ago
6.0 - 11.0 years
15 - 20 Lacs
bangalore rural, bengaluru
Work from Office
We are seeking an experienced Linux &VMware System Administrator to manage,maintain Linux-based servers,virtualization infrastructure. The role involves ensuring system stability, performance, security while supporting critical business applications. Required Candidate profile 5–10 yrs of Exp on Linux System Administration. Expertise in VMware virtualization stack. Install, configure,maintain Linux distributions(RHEL,Ubuntu, SUSE). Experience with backup & monitoring tools. Perks and benefits To be disclosed post interview
Posted 2 weeks ago
8.0 - 12.0 years
7 - 17 Lacs
bengaluru
Hybrid
Requirements Minimum of 7+ years working experience in Software Development and/or Linux Systems Administration role. Strong interpersonal, written and verbal communication skills. Available to be scheduled in on-call rotation. Skills & Knowledge Proficient as a Linux Production Systems Engineer, with experience managing large scale Web Services infrastructure. Development experience in one or more of the following programming languages: Python (preferred) Bash, Go, Java, C++, or Rust In addition, experience with at least 3 of the following topics: Distributed data storage at scale (Hadoop, Ceph) NoSQL at scale (MongoDB, Redis, Cassandra) Data Aggregation technologies. (ElasticSearch, Kafka) Scaling and running traditional RDBMS (PostgreSQL, MySQL) with High Availability Monitoring & Alerting (Prometheus, Grafana), and Incident Management toolsets Kubernetes and/or AWS (deployment and management) Software Distribution (Package management and distribution at scale) Configuration Management (ansible, saltstack, puppet, chef) S/W Performance analysis and load testing (QA or SDET experience: a plus) Responsibilities Taking a leadership role in ongoing improvements in Reliability and Scalability Work closely with SRE Management to define KPIs, processes and drive continuous improvement Influence the architecture and implementation of solutions within the division Mentor more junior SRE staff and enable them for success Act as a voice to represent SRE in the wider organization Represent the operational scalability of solutions in the wider division Lead small-scale projects from inception to implementation Design platform-wide solutions and provide technical leadership during their implementation Demonstrate a high-level of organizational skills and initiative in the role
Posted 2 weeks ago
4.0 - 9.0 years
3 - 7 Lacs
mumbai, pune, bengaluru
Work from Office
Your Role Expertise in Linux systems, automation, and cloud infrastructure, with a passion for optimizing performance and ensuring system reliability. Install, configure, and maintainLinux servers (RHEL, CentOS, Ubuntu, SUSE) in physical, virtual, and cloud environments. Configure and manage logical volume management (LVM), RAID, and file systems. Implement and enforce security policies for user access and authentication. Manage Linux systems in cloud environments (AWS, Azure, GCP). Support / Perform OS Build & upgrade initiatives to address obsolescence remediation. Your Profile Expertise inLinux administration, shell scripting, performance tuning, system security monitoring, troubleshooting, implementation, deployment and automation to ensure high availability and performance of critical systems. 4 to 12 years of hands-on experience in installation, configuration, and maintaining Linux servers (RHEL, CentOS, Ubuntu, SUSE) in physical, virtual, and cloud environments. Manage core services such as DNS, DHCP, NTP, NFS, Samba, Apache/Nginx, SSH, and FTP. A proactive mindset with a passion for automation and continuous improvement What will you love working at Capgemini Would be working in cutting-edge cloud IT infra technology with high performance capability team Career Growth & Global Exposure Focus on Innovation, Cloud, Security & Automation Inclusive Culture & Strong Support System
Posted 2 weeks ago
6.0 - 8.0 years
4 - 9 Lacs
bengaluru
Work from Office
- Expertise with the RedHat OpenShift Container Platform. - Expertise with Kubernetes. - Expertise in RedHat Linux administration. - Expertise working with Docker or similar container technologies. - Experience with GCP cloud PAAS/
Posted 2 weeks ago
3.0 - 8.0 years
6 - 18 Lacs
mumbai
Work from Office
Responsibilities: * Monitor system performance and troubleshoot issues promptly. * Collaborate with development team on infrastructure needs. * Manage Linux systems using Ansible and admin skills.
Posted 2 weeks ago
3.0 - 6.0 years
7 - 11 Lacs
pune
Work from Office
As part of the Siemens cloud operations organization, this position makes meaningful contributions towards the delivery DevOps solutions that support outstanding cloud based applications. As a DevOps Engineer you will have key responsibilities in defining, planning, implementing, and operating automated infrastructure and processes that meet or exceed the service level and CI/CD objectives. In this role, the successful person will build and maintain IaaS environments that meet service level agreement; support the resource requirements of the development, QA, and customer value realization teams; enable CI/CD; meet security compliance and best practice standards; and are well detailed. They will participate in, and sometimes lead, proof of concept and first of a kind activity to validate product concepts. Responsible for surpassing customer expectations to achieve high quality, innovative solutions that are delivered timely. Has diversified knowledge of methods and practices in broad areas of infrastructure development and operations. Recognized by peers as a strong collaborator. Must excel in a team environment that changes with new technology adoption and evolving customer requirements. Works with some supervision on the most complex projects and desires to acquire complete latitude for independent judgment. Has excellent written and verbal communication skills. Responsibilities Using Infrastructure As Code (IAC) best practices, build automated infrastructure within the cloud and on-premise platform, including package management, application load and configuration, and systems monitoring and administration. Deliver improvements to source code management, deployment, operations, maintenance, cost control, security, monitoring, and audit tools and processes. Implement and maintain CI/CD tools and processes to support development, QA, and customer value realization teams. Handle a service critical codebase with version control using Git including Gitlab, or GitHub Contribute to Operations strategy planning, design, implementation, and maintenance activities. Be part of maintaining a 24x7, global, highly available SaaS environment according to internal and external service levels agreements. Ensure the production environment is operating in accordance with established procedures and best practices. Provide advanced support for high severity and critical network events Education, and Experience We are looking for candidate with bachelors Degree in Computer Science, Engineering or equivalent ! 3-6 years of related experience Skills AWS or Microsoft Azure Certifications Automation / Configuration Management Terraform, Ansible, Jenkins Version Control Git (Gitlab, GitHub) Experience with the programming languages (e.g., java, Python, go) Working experience with virtualization VMware, Docker, Kubernetes We are looking for candidate with 2+ years experience scripting (sh/bash/ksh), Terraform, CloudFormation, Ansible, Jenkins, ArgoCD or equivalent tools 2+ years experience with containerization, specifically Kubernetes or OpenShift 2+ years experience with networking and network/system security, including firewalls, VPN, routing, switching, load balancers, monitoring, security and DNS 2+ years experience in CICD pipeline security (secret management, registry scanning, runtime security) & system automation at enterprise level, distributed environments Ability to embrace and extend continuous integration and testing processes, GitLab-CI experience preferred. Ability to manage goals, track achievements and report on status ! Excellent problem analysis and problem-solving skills Ability to communicate clearly and optimally with peers, partners, and customers Ability to develop and present technical concepts to a business audience Proficiencies: Problem Solving, Collaboration Skills, Communication Proficiency Excellent organizational skills and time management Preferred Knowledge/Skills, Education, and Experience Understanding of Cloud APIs and Cloud technologies specifically AWS & Azure Understanding of Internet security considerations in web and application development Cloud monitoring tools (CloudWatch, CloudTrail, Graphana, Kibana, datadog) CICD pipelines tools (Artifactory, SonarQube, Vault, Aqua, Container registry) 2+ years' experience with full-stack development of web interface applications 2+ years of Linux administration & troubleshooting 2+ years of experience in an Enterprise IT environment. Experience with design, develop, and configuration of information security tools. Experience with security compliance
Posted 2 weeks ago
1.0 - 3.0 years
4 - 7 Lacs
mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Linux Admin.Experience: 1-3 Years.
Posted 2 weeks ago
5.0 - 8.0 years
7 - 11 Lacs
mumbai
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Linux Admin. Experience: 5-8 Years.
Posted 2 weeks ago
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