Job
Description
You will be working as a Subject Matter Expert/Architect with over 15 years of experience. Your responsibilities will include understanding client requirements, preparing technical artifacts, collaborating with team members on integration, engaging with vendors and customers, and interacting with various cross-functional groups to enhance functionality and support existing customers. You will be advising on decisions related to design factors, preparing technical roadmaps, and participating in governance discussions. Your role will also involve managing engineering tasks, working on Cloud, Virtualization, Distributed Systems, and Enterprise Application Development. Experience in Site Reliability Engineering (SRE), DevOps, or Operations role would be beneficial. A systematic problem-solving approach along with a strong sense of ownership and drive is essential for this role. You should have experience in operating, troubleshooting, and scaling online services. Domain-level understanding of Public/Private Cloud Infrastructure, Networking, SAN, NAS storage technologies, and configuration operation of VMware Products like vSphere, vSAN, NSX is required. Your skills and experience should include deployment, configuration, and operation of VMware Cloud Foundation (VCF), VxRail, and other Hyper-Converged Appliances, automation tools like Jenkins, GitLab CI, and a strong background in distributed systems and cloud applications. You will be responsible for handling seamless upgrades of infrastructure and services through automation, identifying performance metrics, logs, and alerts, working on change requests and new installations, resolving major incidents, and technical escalations within agreed SLAs and quality. In terms of problem management, you will perform root cause analysis for problems and major incidents, provide workarounds for business continuity, and prepare RCA reports. Change management tasks will include preparing implementation plans, rollback plans, test plans, risk and impact analysis for critical changes, and reviewing change plans and documentation. You will also drive end-to-end change management, work on proactive and reactive problem management, provide RCA, ensure timely issue resolution to meet SLAs, and follow up with vendors for hardware and software issues. Your responsibilities will involve installing hardware and software, maintaining service levels, performance tuning, firmware upgrades, capacity planning, performance monitoring, providing improvement recommendations, and overseeing implementation. You will work on various layers including Compute (ESXi), Storage (vSAN, SAN), and Network (NSX-T) to ensure efficient infrastructure operations.,
